Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Dermatologist BC/BE MD/DO

Company: Northwest Dermatology

Location: Spokane, Washington

Posted Oct 18, 2024

Northwest Dermatology, a reputable 23-year-old physician-owned practice in Spokane, is seeking a full-time or part-time Dermatologist. The ideal candidate should be eager to share the practice's mission and work collaboratively. The position offers competitive compensation, flexible schedule, and a range of benefits including insurance, 401k, CME allowance, and potential for partnership. Spokane provides excellent schools, universities, outdoor activities, and an affordable cost of living.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Oct 18, 2024

CVS Health is seeking a Retail Store Associate to provide exceptional customer service, handle cashier duties, maintain the sales floor, support store activities, assist pharmacy personnel, and embrace new health services. The role involves working independently and as part of a team, with opportunities for growth and career development. The ideal candidate should be at least 16 years old, physically capable of lifting up to 35 lbs, and have close visual acuity. Previous retail or customer service experience is preferred but not required. The pay range is $17.50 - $22.75, and the company offers comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and more.

Systems Engineer - Federal

Company: Palo Alto Networks

Location: Washington, DC

Posted Oct 18, 2024

Palo Alto Networks is seeking a Systems Engineer with 4+ years of experience in pre-sales, systems integration, or equivalent. The role involves enabling sales engagements into large new enterprise Federal accounts, generating winning proposals, and meeting sales quotas. The ideal candidate should have a strong understanding of Palo Alto Networks products, particularly Next-Generation Firewall, and comparative technologies. They should also possess experience with systems installation, configuration, and administration of various systems, and strong analytical skills. The company offers personalized and flexible people programs, and is committed to diversity and equal opportunity employment.

Clinical Nurse Manager (O-6 Billet) Supervisory

Company: Department of Homeland Security - Immigration and Customs Enforcement

Location: Tacoma, Washington Tacoma, Washington

Posted Oct 18, 2024

This job posting is for a supervisory position within the Department of Homeland Security, specifically in the ICE Health Service Corps. The role involves technical healthcare duties and responsibilities, including conducting interviews with detainees, communicating treatment programs, and serving as a medical escort. The position requires U.S. citizenship, a background investigation, drug screen, and Selective Service registration for males. Applicants must be current USPHS Commissioned Corps Officers and agree to an 18 to 24-month commitment. The role involves complex tasks, patient care interventions, and collaboration with multidisciplinary healthcare teams. Physical demands include lifting objects over 30 pounds and performing CPR/emergency care.

Deputy Director, Education Division

Company: Judicial Branch - Judicial Branch - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Oct 18, 2024

The Federal Judicial Center (Center) is a federal agency established in 1967 for research and continuing education. It is governed by a nine-member board chaired by the Chief Justice of the United States. The Center is currently seeking a deputy director with advanced degree in education, law, or related field, and 5 years of supervisory experience. The ideal candidate should have excellent management skills, experience in federal procurement and personnel rules, and strong writing and public speaking abilities. The Education Division, which the deputy director will oversee, serves federal court judges and employees, delivering education through various methods including in-person programs, distance learning, and web-based publications. The division consists of approximately 50 experienced professionals with diverse backgrounds.

Information Security Service Delivery Analyst

Company: Merrill

Location: Washington, DC

Posted Oct 18, 2024

Bank of America is seeking a Service Delivery Analyst for a role in the Cyber Threat Defense (CTD) Program. The Analyst will be responsible for delivering program-wide routine reporting, analyzing and synthesizing threats and risks, and creating custom reports. The role requires strong interpersonal and data analysis skills, and an understanding of risk and information security. Previous cyber security experience is not required but intellectual curiosity is a must. The position offers an opportunity to work in a dynamic, fast-paced environment with a growing function within the CTD Organization.

Identity & Access Management Solution Delivery Analyst

Company: Bank of America

Location: Washington, DC

Posted Oct 18, 2024

Bank of America is seeking an IAM Solutions Delivery analyst for its Identity & Access Management team. The role involves executing strategy, planning, design, communication, and delivery of portfolio projects focused on transforming IAM and reducing identity and access risk. The successful candidate will work closely with various teams and stakeholders, managing delivery of initiative benefits, and addressing issues and risks. Key responsibilities include providing technical guidance, leading design and implementation of complex enhancements, and collaborating with technology vendors. Required qualifications include 5+ years of experience in complex project and program management, strong communication skills, and knowledge of IAM vendor solutions. Preferred qualifications include experience with cloud platforms and specific IAM products like SailPoint, ForgeRock, Ping, Okta, Varonis, CyberArk, and Hashicorp.

Enterprise Architect Active TS/SCI REQUIRED

Company: CGI

Location: Washington, DC

Posted Oct 18, 2024

CGI Federal is seeking an Enterprise Architect with TS/SCI clearance for a hybrid role in Washington DC. The architect will design, implement, and maintain cloud and container-based solutions for web and mobile applications, ensuring system security, reliability, and performance. Key responsibilities include overseeing architecture work, collaborating with stakeholders, designing scalable solutions, developing architectural products, and integrating machine learning solutions. The role requires a Bachelor's degree, 15 years of experience, and expertise in cloud services, IT infrastructure, and data security. CGI offers competitive compensation, comprehensive benefits, and opportunities for career growth.

Physical Therapist, Full Time - Puyallup

Company: Kaiser Permanente

Location: Puyallup, Washington

Posted Oct 18, 2024

The job posting seeks a Physical Therapist with experience in outpatient orthopedic and general musculoskeletal care. The role involves comprehensive patient evaluation, goal-oriented treatment planning, and evidence-based care delivery. The candidate should have a Bachelors degree in Physical Therapy, a valid Physical Therapist License in Washington, and Basic Life Support certification. Two years of outpatient PT experience and a Clinical Doctorate in Physical Therapy are preferred. The role requires coordinating high-quality patient care, maintaining clinical knowledge, and demonstrating strong organizational and problem-solving skills.

Senior Home Lending Advisor - Columbia Heights Branch

Company: JPMorgan Chase

Location: Washington, DC

Posted Oct 18, 2024

Chase Home Lending is seeking a Senior Home Lending Advisor to join their high-energy team. The role involves coaching and mentoring the branch team, collaborating with marketing efforts, and building strong relationships with customers. The ideal candidate should have a Bachelor's degree, 3+ years of mortgage lending experience, and knowledge of FHA, VA, FNMA, and FHLMC guidelines. Preferred qualifications include FHA/VA sales experience, marketing skills, and intermediate PC skills. The position requires NMLS registration and compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. Chase offers a competitive total rewards package and values diversity and inclusion.

Mammography Technologist I

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Oct 18, 2024

The job involves providing mammography services to patients, preparing mammography rooms, and operating diagnostic equipment. The role requires performing high-quality testing, developing films, and maintaining patient confidentiality. Essential responsibilities include diagnostic testing, customer service, patient and employee safety, computer system management, general behavior, and regulatory compliance. The position requires a Certified Radiologic Technologist license, basic life support certification, and excellent communication and problem-solving skills. Preferred qualifications include one year of mammography experience.

Accountant

Company: Department of Transportation - Federal Aviation Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Oct 18, 2024

The Financial Operations Division (AFM-200) sets financial system requirements for Delphi and PRISM, with the PRISM Services Branch (AFM-210) focusing on PRISM's unique business and system needs. US Citizenship is required, and applicants must have specialized experience in applying accounting principles to a financial management program. A positive education requirement exists, with applicants needing to submit college or university transcripts. The position is covered by the FAA Core Compensation plan and may involve a background investigation and probationary period.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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