Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Network Engineer (Engineer Network 2) - 4074

Company: Alion Science and Technology

Location: Washington, DC

Posted Oct 18, 2024

HII- Technical Solutions Division (HII-TSD) is currently seeking a Network Engineer for a remote position at ATF Headquarters in Washington, DC. The role involves designing and implementing data communications and telecommunications networks, as well as planning, designing, implementing, and supporting operations of technical infrastructure components. The ideal candidate should have 3+ years of relevant work experience, CCNA Certification, and clearance. Preferred technologies include Brocade/Ruckus switches, Fortigate firewalls, SolarWinds, and NetBrain. Huntington Ingalls Industries, the employer, is America's largest military shipbuilding company and a provider of professional services to partners in government and industry.

SQL DBA

Company: Addison Group

Location: Washington, DC

Posted Oct 18, 2024

The job posting is for a Database Administrator position in the political software product space. The role involves managing SQL Server databases, implementing monitoring and alerts, evaluating new technologies, maintaining data quality and security, installing and configuring new environments, coordinating with IT for patches/upgrades, and requiring 4+ years of experience in supporting large OLTP data driven applications. Familiarity with High Availability and Disaster Recovery solutions, ETL processes, third-party SQL monitoring tools, and excellent communication skills are also required.

Senior Software Engineer - Full Stack

Company: The Washington Post

Location: Washington, DC

Posted Oct 18, 2024

The Washington Post is seeking a Senior Full Stack Engineer for its Identity/First Party Data team. The role involves developing and enhancing user and user data management experiences, ensuring compliance with privacy, data security, and legal requirements. The engineer will work on full-stack projects using React, Node, and Java, and collaborate with cross-functional teams to deliver user-centric web applications. Key responsibilities include participating in all stages of software development, architecting and deploying applications on AWS, and writing detailed specifications. The ideal candidate should have a BA/BS in Computer Science or a related field, 3+ years of full-stack development experience, and proficiency in TypeScript, relational databases, and AWS services. The role offers competitive compensation, comprehensive benefits, and the opportunity to contribute to world-class journalism.

Cloud Service Delivery Manager

Company: Smartronix

Location: Washington, DC

Posted Oct 18, 2024

Smartronix, LLC. is a leading IT solutions provider specializing in cloud computing, cyber security, health IT, network operations, and mission-focused engineering. They are a premier partner with Amazon Web Services, Microsoft, and Google Cloud Platform. Smartronix is seeking a hands-on Cloud Service Delivery Manager to join their growing Cloud Business unit. The ideal candidate will have a positive attitude, strong communication skills, and a technical background. They should be comfortable interacting with clients and vendors, and have experience in operations management or service delivery. Knowledge of IT standards, service management frameworks, and cloud platforms is a plus.

Emergency Medicine Physician Assistant - Washington Court House, OH

Company: Sound Physicians

Location: Washington Court House, Ohio

Posted Oct 18, 2024

Jill Barno, the Regional Associate CMO for Adena Healthcare system in Ohio, invites physician assistants to join their team at Fayette Medical Center. The team is committed to quality care and community improvement, serving a diverse patient population in a 14,000-volume emergency department. They offer a 24-hour physician coverage model with 12 hours of APP support, bi-monthly team meetings, and flexible scheduling. Benefits include comprehensive insurance, disability coverage, 401k match, CME allowance, and more. The focus is on patient care, team growth, and community involvement in Washington Court House, Ohio.

Interventional Gastroenterologist

Company: Valley Medical Center

Location: Renton, Washington

Posted Oct 18, 2024

Valley Medical Center in Renton, Washington is hiring a full-time Interventional Gastroenterologist for a collaborative team. The position offers a 4-day workweek, with call rotated among 7 providers. The department consists of 7 physicians, 4 ARNPs, 1 GI Hospitalist, 11 MA’s, and 1 triage RN. The hospital is a nonprofit provider serving over 600,000 residents, with a Level III Trauma Center and a network of clinics. Compensation ranges from $430,000 to $460,000, with additional benefits including medical, dental, vision, life insurance, disability, and flexible spending accounts.

Sr. Sales Executive, Government Risk & Fraud-Northeast

Company: Thomson Reuters

Location: Washington, DC

Posted Oct 18, 2024

Thomson Reuters is seeking a Sr. Sales Executive with 4-5 years of direct field sales experience, preferably in government markets. The role involves driving sales with new customers and growing existing revenues in state markets. The candidate must reside in the Northeast US and be able to travel 70% of the time. The successful candidate will join an inclusive culture with comprehensive benefits, learning and development opportunities, and a focus on social impact. The target total cash compensation range is $182,000 - $338,000.

OMWI and D&I - Business Administration - Senior Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 18, 2024

Fannie Mae is seeking a candidate for the OMWI and D&I - Business Administration - Lead Associate role. The role involves planning, prioritization, project management, communications, and reporting. The candidate will support the Office of Minority and Women Inclusion (OMWI) Business Administration operations, manage vendor relationships, and oversee external awards and benchmarking. The ideal candidate will have 2 years of related experience, project management skills, and the ability to analyze data and present information effectively. Fannie Mae is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.

Dermatologist

Company: Advanced Dermatology and Cosmetic Surgery

Location: Fort Washington, Maryland

Posted Oct 18, 2024

Advanced Dermatology and Cosmetic Surgery is seeking a full-time General Dermatologist for a lucrative opportunity in Fort Washington, MD. The position offers a flexible schedule, base salary, and productivity bonus with uncapped earning potential. The clinic, located near DC, provides a full benefits package and supports clinical operations, marketing, HR, billing, compliance, and credentialing. Fort Washington is a culturally diverse community with a great public school system and a well-established patient base. The mission is to deliver high-quality patient care and experience, fostering a positive and enjoyable workplace.

CW Cyber Information Systems Analyst IV

Company: TIAA

Location: Washington, DC

Posted Oct 18, 2024

TIAA is seeking a CW-Information Systems Analyst IV for a 18-month engagement, potentially extendable, based at their Charlotte, NC office (currently remote). The role involves moderately complex business planning, support, and project-related duties. The analyst will work closely with various IT teams and business partners, approving system designs, managing large projects, and solving complex issues. Key responsibilities include approving system scope, overseeing changes to existing system logic, and collaborating on application development. The ideal candidate will have 5+ years of cyber-security experience, understanding of container technologies, and experience with Cyberark and Conjur component. Good communication skills are essential for fielding inquiries and providing guidance to application owners.

Payroll Specialist

Company: Addison Group

Location: Washington, DC

Posted Oct 18, 2024

A temporary payroll specialist position is available in Washington DC for 3-4 months. The role involves processing payroll for over 2,000 employees, requiring strong organizational skills and comfort in a fast-paced environment. Key responsibilities include managing payroll discrepancies, verifying benefits accrual, and collaborating with HR, Accounting, and Contracts. The ideal candidate should have at least 3 years of payroll experience, knowledge of ADP Workforce Now and Costpoint, and strong computer skills. Excellent communication and interpersonal skills are necessary, along with the ability to work independently and in a team.

Marketing Manager, Information Technology Consulting (AIM)

Company: Addison Group

Location: Washington, DC

Posted Oct 18, 2024

AIM Consulting, an Addison Group company, is seeking an experienced marketer to develop and manage branding, sales enablement, and communication strategies. The role involves driving AIM Consulting's brand and messaging, digital and content marketing strategies, sales enablement, and corporate communications. The ideal candidate will have a Bachelor's degree in marketing, 6-8 years of B2B marketing experience, preferably in technology/software in-house marketing teams. They should possess proven skills in integrated marketing, digital marketing, account-based marketing, and public relations. The role requires excellent writing and communication skills, management experience, and awareness of the latest online marketing trends. AIM Consulting is an award-winning technology consulting firm with a collaborative engagement model, committed to building an inclusive and diverse workplace.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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