Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment (T3308)

Company: Target

Location: Washington, DC

Posted Oct 15, 2024

Target offers flexible on-demand work with a pay range of $17.75 - $26.65 per hour. On-demand team members can create their own schedules by picking up shifts via the myTime mobile app. Regular attendance is required, with shifts needed every 4 weeks. The role involves providing exceptional guest service, maintaining store appearance, and handling various tasks such as cashiering, stocking, and price accuracy. Target values team members' growth and offers training. The job requires flexibility, a welcoming attitude, and the ability to work in varying temperatures and conditions.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Oct 15, 2024

CVS Health is seeking a dedicated and caring Pharmacy Technician to join their team. The role involves delivering compassionate care to patients, managing pharmacy workstations, and ensuring all medication needs and regulatory compliance standards are met. The company offers a comprehensive training program, opportunities for career growth, and a competitive pay range. The ideal candidate should have attention to detail, strong communication skills, and the ability to work in a fast-paced environment.

Cyber Crime Threat Evaluation Manager

Company: Bank of America

Location: Washington, DC

Posted Oct 15, 2024

Bank of America is seeking a Cyber Crime Threat Evaluation Manager for a competitive salary range of USD 152,200.00 - 220,000.00 per year. The role involves identifying and assessing cyber threats, analyzing trends, and developing strategies to mitigate cyber attacks. Key responsibilities include threat identification and analysis, risk assessment, collaboration and reporting, and security strategy development. The ideal candidate should have a Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field, and 7+ years of experience in cyber fraud, cyber crime analysis, threat intelligence, or cyber threat evaluation. Strong understanding of cyber crime tactics, techniques, and procedures (TTPs), proficiency in cybersecurity tools, and excellent communication skills are required. Preferred qualifications include experience with law enforcement or legal investigations of cyber crime, and experience in fraud and/or Global Financial Crimes.

Security Architect

Company: IBM

Location: US Washington

Posted Oct 15, 2024

The job description highlights the importance of long-term relationships, collaboration, and innovation in IBM Consulting. The role involves designing and developing security architectures for cloud environments, ensuring compliance with FedRAMP and NIST 80053. The company culture emphasizes curiosity, knowledge, and empathy, with opportunities for career growth and development.

Operations & Quality Analyst

Company: IBM

Location: US Washington

Posted Oct 15, 2024

The text describes a career opportunity in IBM Consulting, highlighting the importance of long-term relationships, collaboration, and innovation. The role involves working with clients across multiple industries to improve their hybrid cloud and AI journey. The company culture emphasizes curiosity, knowledge, and empathy, and provides opportunities for career growth and development.

General Merchandise, Closing, Fulfillment (T2259)

Company: Target

Location: Washington, DC

Posted Oct 15, 2024

Target is offering a Fulfillment Expert position with a starting hourly rate of $18.00 USD and a pay range of $18.00 USD - $27.00 USD. The role involves creating a welcoming experience for guests, engaging with them to understand their needs, and providing solutions using available tools and products. The job requires a flexible schedule, ability to work in varying temperatures, and lifting up to 44 pounds. Target values teamwork, efficiency, and guest satisfaction, offering training and benefits to its employees.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Oct 15, 2024

CVS Health emphasizes a heart-centric approach to healthcare, aiming to deliver personalized, convenient, and affordable solutions. The Retail Store Associate role is a customer-focused position offering growth opportunities. Essential functions include providing exceptional customer service, managing cashier duties, maintaining sales floor, supporting store operations, and assisting in pharmacy when needed. The role requires physical capabilities such as standing for extended periods and lifting up to 35 lbs. Preferred qualifications include retail or customer service experience. The pay range is $17.50 - $22.75, with a comprehensive benefits package.

Solutions Consultant - Intel (Pre-Sales)

Company: Palo Alto Networks

Location: Washington, DC

Posted Oct 15, 2024

Palo Alto Networks is a cybersecurity company committed to protecting the digital way of life. They are looking for innovative Solutions Consultants to provide technical leadership and expertise in customers' security transformation journeys. The role involves meeting sales quotas, conducting discovery, working with various teams, and promoting end-to-end solutions. The company values collaboration, ongoing learning, and individual development, offering programs like FLEXBenefits and personalized learning opportunities.

Human Resources Expert

Company: Target

Location: Washington, DC

Posted Oct 15, 2024

Target, a Fortune 50 company, is seeking a Human Resources Expert. The role involves creating a welcoming experience for guests, understanding their needs, and providing solutions. The HR Expert will also support talent and staffing needs, execute recruiting efforts, and deliver on HR operational programs. The ideal candidate should have a welcoming attitude, effective communication skills, and the ability to work in a fast-paced environment.

Security Detection Engineer, Insider Trust

Company: Meta

Location: Washington, DC

Posted Oct 15, 2024

Meta's Insider Trust team is seeking a Security Engineer to enhance internal tools and systems for detecting malicious insider threats. The role involves analyzing internal tools, identifying potential threats, and conducting complex investigations. The candidate will collaborate with engineering teams to build advanced detection solutions and work closely with HR and Legal teams for investigations. The ideal candidate should have a degree in Computer Science or related field, 5+ years of experience in Detection & Response Engineering, and proficiency in Python, PHP, or C++. Meta offers a competitive salary, benefits, and opportunities for growth in immersive technologies.

Regional Coordinator - PNC Investments

Company: PNC

Location: Washington, DC

Posted Oct 15, 2024

PNC is seeking a Regional Coordinator for its Investments organization in Washington DC. The role involves supporting a Regional Sales Leader, managing administrative tasks, preparing reports, and acting as a communication point of contact. The ideal candidate should have skills in competitor analysis, data analytics, and operational performance. PNC offers a comprehensive benefits package including health insurance, 401(k) match, and paid time off.

Support Associate Level IV - French Speaking

Company: CGI

Location: Washington, DC

Posted Oct 15, 2024

The Support Associate Level IV - French Speaking position involves assisting the Customer Service department with translation and French speaking requirements, performing clerical tasks, and operating office equipment. The role requires a Bachelor's Degree or equivalent experience, proficiency in French, and strong office software skills. The position involves accounting functions, preparing letters and reports, and interfacing with passport applicants. The ideal candidate should have good hand-eye coordination, be able to multi-task, and possess strong data entry and filing skills. US citizenship and a MRPT clearance are required due to the nature of the government contract.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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