Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Executive Principal II

Company: BryceTech

Location: Washington DC

Posted Oct 15, 2024

BryceTech is a company that partners with technology and R&D clients to deliver mission and business success. They offer clients proprietary research-based models that enable evidence-based decision-making. The company is looking for an Executive Principal II to support a high-visibility ASPR client.

Executive Principal I

Company: BryceTech

Location: Washington DC

Posted Oct 15, 2024

BryceTech is a company that partners with technology and R&D clients to deliver mission and business success. They offer clients proprietary research-based models that enable evidence-based decision-making. The company is looking for an Executive Principal I to support a high-visibility ASPR client.

Systems Engineer

Company: Palo Alto Networks

Location: Washington, DC

Posted Oct 15, 2024

Palo Alto Networks is seeking a Systems Engineer with 4+ years of experience in pre-sales, systems integration, or equivalent roles. The ideal candidate will have a strong understanding of data networking and cybersecurity solutions, and the ability to influence key stakeholders. The role involves meeting and exceeding sales quotas, conducting discovery, and building strategic account plans. The company offers personalized and flexible people programs, and is committed to being a cybersecurity partner of choice, protecting the digital way of life.

Senior Project Manager

Company: Ameresco

Location: Washington DC

Posted Oct 15, 2024

Ameresco Inc is a leading cleantech integrator and renewable energy asset developer. They have a new opportunity for a Senior Onsite Project Manager to lead the execution of a $100M campus utility system upgrade. The job requires experience in electrical mechanical engineering or industrial power construction project management, and federal project management experience is preferred.

Senior Manager, Tax Operations

Company: Choice Hotels International

Location: Washington DC

Posted Oct 15, 2024

Choice Hotels is looking for a Senior Manager Tax Operations to join their team. The role involves providing crucial support to the Tax department, evaluating the impact of proposed legislation, and performing calculations to assess planning opportunities. The company offers a competitive salary range of $119,000 to $135,000 annually, as well as a comprehensive benefits program.

Assistant Maintenance Manager

Company: Bozzuto

Location: Washington, DC

Posted Oct 15, 2024

Bozzuto is a company that values community, creativity, concern, passion, and the pursuit of perfection. They are seeking an Assistant Building Maintenance Manager with 5+ years of experience in trades, facilities, and residential building maintenance. The role involves leading by example, showing care for residents, resolving maintenance issues, managing make-ready and apartment turnover, preserving building value, maintaining cleanliness, adhering to safety codes, and working weekends. Bozzuto offers competitive compensation, health & wellness benefits, paid leave, retirement planning, tuition reimbursement, and a diverse range of employee resource groups.

Analyst I

Company: BryceTech

Location: Washington DC

Posted Oct 15, 2024

BryceTech is a company that partners with technology and R&D clients to deliver mission and business success. They are currently looking for an Analyst I position to support a high-visibility ASPR client. The role will involve conducting environmental landscape analysis, developing business case studies, and analyzing key data to identify options for managing and developing the overall network.

Roofing Sales Immediately Hiring

Company: Lee Company

Location: Washington, DC

Posted Oct 15, 2024

AmeriPro Roofing, a leading residential roofing contractor, is hiring Outside Sales Representatives in Maryland. These representatives educate homeowners about storm damage entitlements for roofing, siding, and gutter projects. AmeriPro Roofing stands out due to its fully staffed departments, allowing representatives to focus on sales. The company offers competitive compensation, including a draw against commission, commission on approved sales, a vehicle allowance, quarterly bonuses, full insurance benefits, a 401K with a 4% employer match, and a training & development program. Responsibilities include prospecting, qualifying, identifying, and closing new sales, managing a territory, conducting property inspections, and educating customers. Qualifications include 2+ years of full-cycle sales experience, a reliable vehicle, excellent communication skills, and a smart phone. Industry knowledge and CRM experience are preferred.

Scientist I

Company: BryceTech

Location: Washington DC

Posted Oct 15, 2024

BryceTech is a company that partners with technology and RampD clients to deliver mission and business success. They are currently looking for a Scientist I to support a high-visibility ASPR client. The role involves providing systems engineering and technical assistance, leading communication and outreach, and supporting efforts in stakeholder engagement and environmental landscape analysis.

Executive Director, Global Public Policy and Multilateral Engagement

Company: Merck

Location: Washington, DC

Posted Oct 15, 2024

The Executive Director for Animal Health Global Public Policy and Multilateral Engagement will report to the Associate Vice President, Global Public Policy & Government Relations for Animal Health. The role involves building and maintaining strong relationships with multilateral and international organizations, and industry partners to advance business objectives for biopharma and technology portfolios. The Executive Director will have a global network of national veterinary officials, experience in trade policy, and adaptability to engage on biopharma and technology related issues. They will sit on the global public policy leadership team, coordinate teams from across all regions and functions, and represent the public policy team on extended leadership teams and business strategy working groups. Key responsibilities include generating and sustaining relationships with key officials in multilateral organizations, representing the company on global international standard setting bodies, developing a cohesive multilateral strategy, securing thought leadership roles, and managing consultants as required. The ideal candidate will have a DVM or advanced degree in a related field, minimum 10 years of experience in government, multilateral, or animal health industries, superior interpersonal, leadership, and diplomacy skills, and expertise in evaluating complex problems and designing creative solutions.

eDiscovery Systems Engineer

Company: Guidehouse

Location: Washington, DC

Posted Oct 15, 2024

Guidehouse is recruiting eDiscovery System Engineers for a fast-growing litigation and investigation support practice. The role involves supporting eDiscovery Review and Analysis platforms, ensuring high availability, and performing routine maintenance. The ideal candidate should have an active Top Secret federal security clearance, experience as a systems administrator, and strong knowledge of IT infrastructure and network architecture. The position offers a competitive salary range and comprehensive benefits package.

Head Wardrobe - Opera House

Company: The Kennedy Center

Location: Washington, DC

Posted Oct 15, 2024

The Kennedy Center, a cultural hub and memorial to President John F. Kennedy, is seeking a Head Wardrobe Technician with extensive experience in the entertainment industry. The role involves managing the wardrobe department for the Opera House, leading crews, and working with various production teams. The ideal candidate should have a minimum of 5 years of professional experience, a Bachelor's degree in technical theatre, and proficiency in Microsoft Office Suite. The position requires flexibility, ability to work under pressure, and long hours, including evenings, nights, weekends, and beyond 40 hours per week.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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