Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Attack Surface Visibility & Analysis Manager

Company: Bank of America

Location: Washington, DC

Posted Oct 14, 2024

Bank of America is seeking a manager for the Attack Surface Visibility and Analysis (ASVA) team. The role involves setting strategic direction, ensuring timely and high-quality analysis, and collaborating with other teams. Key responsibilities include driving thought leadership, integrating critical data sources, and improving automation of research activities. The ideal candidate should be a strategic thinker, collaborative leader, and have 10+ years of IT experience, preferably in information security. The role offers a competitive salary range of $152,200.00 - $220,000.00 per year and is eligible for discretionary incentives and benefits.

Software Developer/Engineer Manager

Company: Steel Point Solutions

Location: Washington DC

Posted Oct 14, 2024

Steel Point Solutions is a company that offers integrated business solutions for government and commercial enterprises. They are looking for a Senior Software Developer/Engineer to lead the development and commercialization of software toolkits within a technology modernization framework.

Catering Manager 2

Company: Sodexo

Location: Washington, DC

Posted Oct 14, 2024

Sodexo is seeking a Director of Catering for American University Washington College of Law in Washington DC. The role involves managing events, maintaining client relationships, and ensuring high-quality catering services. The ideal candidate should have attention to detail, creative freedom, and extensive experience in high-end catering. Sodexo offers a comprehensive benefits package and opportunities for career growth.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Oct 14, 2024

CVS Health is seeking a Retail Store Associate to provide exceptional customer service, handle cashier duties, maintain the sales floor, support store activities, assist pharmacy personnel, and embrace new health services. The role involves working independently and as part of a team, with opportunities for growth and career development. The ideal candidate should be at least 16 years old, physically capable of lifting up to 35 lbs, and have close visual acuity. Previous retail or customer service experience is preferred but not required. The pay range is $17.50 - $22.75, and the company offers comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and more.

2025 Systems Cost and Schedule Undergraduate Intern

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 14, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace and is seeking an Undergraduate-level Systems Cost and Schedule Intern.

Data Enablement Manager III

Company: ZoomInfo

Location: Washington DC

Posted Oct 14, 2024

ZoomInfo is a company that values creativity, innovation, and teamwork, and is looking for a Data professional to join their Data Enablement team. The team is responsible for receiving feedback about ZoomInfo's data and creating materials to help others understand the complex ecosystem. The role involves ensuring customer feedback is captured and conveyed internally, providing support to the GoToMarket team, and performing complex data analysis.

Government Relations Intern

Company: Thermo Fisher Scientific

Location: Washington, DC

Posted Oct 14, 2024

Thermo Fisher Scientific offers a 10-week Government Relations Internship from May 12th to June 25th. The intern will gain hands-on experience in promoting life sciences research and technologies, working alongside lobbyists, and contributing to U.S. and global lobbying projects. The intern will also manage projects that advance Thermo Fisher's leadership position in various science policy topics, attend congressional briefings and hearings, and draft correspondence for the government relations team. The internship provides mentorship, leadership development opportunities, and a competitive hourly rate of $22.50, with a $5,000 relocation stipend available for eligible students. Applicants must be undergraduate students in Political Science, Politics, or a related field, with a consistent track record of results demonstrating integrity, innovation, involvement, and intensity.

Registered Nurse

Company: DaVita

Location: Washington, DC

Posted Oct 14, 2024

DaVita is seeking a Registered Nurse for a position in Washington, DC. The role involves delivering care to patients with end-stage renal failure or chronic kidney disease in a hospital setting. No dialysis experience is required, and training may take place in a facility or training center. The nurse will work in a positive team environment, overseeing a group of patients and delivering specialty nephrology care through various therapies. The position offers comprehensive benefits and a competitive salary range of $45.00 - $62.00 / hour.

2025 Systems Cost and Schedule Engineer Graduate Intern

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 14, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace and is seeking a Graduate-level Systems Cost and Schedule Engineer Intern.

Seasonal Beauty Advisor - Sephora

Company: Kohl's

Location: Washington, UT

Posted Oct 14, 2024

The role of a Beauty Advisor involves driving sales through a genuine passion for beauty and client engagement. Key responsibilities include identifying client needs, suggesting products, and maintaining expertise in top beauty brands. The role also involves executing merchandise sets, supporting replenishment, and visual standards. Other duties include active training participation, omni-processing support, inventory management, and maintaining department cleanliness. The ideal candidate should have a passion for beauty, client-facing retail experience, strong communication skills, and flexibility for various shifts. The pay starts at $13.70.

Multifamily LIHTC Advisor (Flex)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 14, 2024

Fannie Mae is seeking a Multifamily LIHTC Advisor (Flex) to manage relationships with syndicator partners, analyze portfolio data, and mitigate financial and credit risk. The role offers flexibility and the opportunity to grow career in an inclusive team. Qualifications include 6 years of related experience in relationship management, risk assessment, and operational excellence. A Bachelor's degree in Finance, Economics, Accounting, or related field is preferred. Fannie Mae is an Equal Opportunity Employer.

Fullstack Software Engineer

Company: BridgePhase

Location: Washington DC

Posted Oct 14, 2024

BridgePhase is hiring software developers to support the United States Citizenship and Immigration Services (USCIS) in designing and developing digital services. The company values diversity, innovation, and teamwork, and offers competitive benefits and opportunities for professional development.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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