Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Pharmacy Technician

Company: CVS Health

Location: Washington, MI

Posted Oct 14, 2024

CVS Health is seeking a dedicated and caring Pharmacy Technician to join their team. The role involves delivering compassionate care to patients, managing pharmacy workstations, and ensuring all medication needs and regulatory compliance standards are met. The company offers a comprehensive training program, opportunities for career growth, and a competitive pay range. The ideal candidate should have attention to detail, strong communication skills, and the ability to work in a fast-paced environment.

Regional Sales Manager, IC Federal

Company: Cribl

Location: Washington DC

Posted Oct 14, 2024

Cribl is a serious company that doesn't take itself too seriously, looking for collaborative and motivated team members who are passionate about putting customers first. They are seeking a Sr National Security Federal Sales Representative to help customers do more with less when operating and securing their enterprises.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Oct 14, 2024

CVS Health is seeking a Retail Store Associate to provide exceptional customer service, handle cashier duties, maintain the sales floor, support store activities, assist pharmacy personnel, and embrace new health services. The role involves working independently and as part of a team, with opportunities for growth and career development. The ideal candidate should be at least 16 years old, physically capable of lifting up to 35 lbs, and have close visual acuity. Previous retail or customer service experience is preferred but not required. The pay range is $17.50 - $22.75, and the company offers comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and PTO.

Azure Cloud Engineer

Company: IBM

Location: Washington, DC

Posted Oct 14, 2024

IBM Consulting offers a career with long-term relationships and collaboration with clients worldwide. The Cloud Engineer role involves managing cloud platforms using devsecops methodologies, providing architecture, design, and implementation for cloud platforms, and ensuring automation by managing CI/CD pipelines. The role requires experience with Azure cloud native components and understanding of automation for deploying Azure resources. Preferred skills include hands-on experience with Python, Ansible, Terraform, and familiarity with third-party firewall solutions.

Security Compliance SME

Company: IBM

Location: US Washington

Posted Oct 14, 2024

The job posting is for a Security Compliance SME role in IBM Consulting, requiring 10+ years of experience in FISMA, ATO documentation, and SOC operations. The role involves reviewing vulnerabilities, supporting program security compliance, and collaborating with teams.

Senior Accountant - TS/SCI w/Poly - DC

Company: Deloitte

Location: Washington, DC

Posted Oct 14, 2024

Deloitte's Government and Public Services (GPS) practice is seeking a professional with a TS/SCI security clearance and relevant experience in accounting, business, or finance. The role involves performing IT audit readiness, advising on technical accounting and internal controls matters, and designing solutions to improve fiscal management activities. The team, consisting of over 15,000 professionals, supports federal, state, local government clients, and public higher education institutions. The position requires onsite work in the Washington, D.C. area and a Bachelor's degree in a relevant field. Preferred qualifications include knowledge of Sarbanes-Oxley Section 404, OMB Circular A-123, and Momentum software. The wage range is $130,928 to $218,212.

Desktop Support Technician

Company: Leidos

Location: Washington, DC

Posted Oct 14, 2024

Leidos is seeking a Mid-level Desktop Support Technician for a government site in Suitland, MD. The candidate will provide direct desk-side support, troubleshoot and repair IT devices, and manage customer tickets. The role involves working with Microsoft Windows OS, HP Service Manager, and other tools. The ideal candidate should have a DoD Top Secret clearance, relevant experience, and certifications. Preferred qualifications include leadership skills, collaboration, adaptability, and analytical thinking.

Senior Manager, Pharmaceutical Strategic Business Insights

Company: CVS Health

Location: Washington, DC

Posted Oct 14, 2024

CVS Health is seeking a Senior Manager of Strategic Business Insights to assess and optimize financial performance of initiatives promoting the advancement of CVS Health's long-term strategies across the pharmaceutical landscape. The role involves coordinating cross-functionally, gathering and critically assessing multi-faceted data points, and developing financial modeling to support pharmaceutical new business, partnerships, and net new opportunities. Key responsibilities include contributing to planning and administration of programs, developing a deep understanding of CVS pharmacy internal and external data, incubating new ideas, designing and executing analyses, developing financial forecasts and models, and creating executive materials. Required qualifications include a Bachelor's degree, 7+ years of business analytics, financial modeling, data science or relevant experience, 5+ years in the pharmaceutical industry, proven knowledge of pharmacy economics, strong analytic skills, and advanced proficiency in Microsoft Office Applications. Preferred qualifications include a Masters or advanced degree, experience with data manipulation and SQL, experience building financial models for new business opportunities, strong project management skills, and consulting experience.

Maintenance Technician

Company: Bozzuto

Location: Washington, DC

Posted Oct 14, 2024

Bozzuto, a company focused on designing, building, managing, and maintaining unique residences, emphasizes community and exceptional experiences. They seek a Maintenance Technician to handle HVAC, electrical, plumbing, and appliance repairs, prepare vacant apartments, and provide excellent customer service. The role requires weekend or evening work and on-call availability. Bozzuto offers competitive compensation, health benefits, paid leave, retirement planning, tuition reimbursement, and a supportive, diverse work environment.

Security Engineer, Google Public Sector

Company: Google

Location: Washington, DC

Posted Oct 14, 2024

Google's Security team is seeking a Security Engineer with extensive experience in security assessments, engineering, and protocols. The role involves working with software engineers to identify and fix security flaws, and developing code for mission applications. The engineer will also interface between customer developers and internal teams, and manage/debug microservice containers running within Kubernetes. The US base salary range for this full-time position is $161,000-$239,000 + bonus + equity + benefits.

Store Manager II ( Metropole)

Company: TD Bank

Location: Washington, DC

Posted Oct 14, 2024

TD Bank is seeking a Store Manager II for its Personal & Commercial Banking division. The role involves leading and contributing to the growth and profitability of the Consumer Business, managing a store portfolio, and providing a legendary Employee and Customer Experience. The ideal candidate will have an undergraduate degree, 4+ years of related experience, and proven business development skills. They must also have deep expert knowledge of the business, banking, and risk profile for team processes. The role requires strong financial analysis skills, excellent communication skills, and the ability to manage competing priorities. The position falls within the definition of Loan Originator under Regulation Z of the Truth in Lending Act and the SAFE Act, requiring eligibility for employment and registration with the NMLS.

Business Product Management Intern

Company: Appian Corporation

Location: Washington DC

Posted Oct 14, 2024

Appian is a software company that values respect, work, and impact. The company is passionate about automation, speed, and efficiency, and offers a range of opportunities for growth and development. The Business Product Management Intern role is a cross-functional position that involves building relationships with partners and stakeholders, and requires strong decision-making skills and a willingness to challenge the status quo.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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