Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Surgical Technologist, Full Time - Bellevue

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Oct 12, 2024

The job summary describes a Surgical Technologist role with a positive sentiment. The role involves scrubbing in for designated surgeries, carrying out general O.R. duties, and adhering to Kaiser Foundation Health Plan of Washington standards. The responsibilities include perioperative planning, environmental safety, infection control, communication, coordination of care, proficient performance of assigned functions, teamwork, and professional development. The role requires a Graduate of an approved school of Surgical Technology, Surgical Technologist Registration (Washington), and Basic Life Support. Preferred qualifications include professional affiliation, certification, and minimum two years of current continuous O.R. experience in surgical specialty.

Multifamily Business and Technology Manager (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 12, 2024

Fannie Mae is seeking a Multifamily Business and Technology Manager with at least 6 years of relevant experience, including Multifamily experience. The role involves managing day-to-day efforts to support the Business vision, collaborating with various teams on system enhancements, evaluating and reporting on risk, leading team reviews, and creating an inclusive environment. The ideal candidate will have project management, influencing skills, and experience with Microsoft Access, SQL, and Excel. Fannie Mae offers a flexible hybrid work environment and a comprehensive benefits package.

Mammography Tech - 40 Hours - Float - Bellevue WA - 10K SOB

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Oct 12, 2024

The job posting is for a mammography position with a $5,000 sign-on bonus and new wages that have increased by up to 9%. The role involves providing mammography services to patients, preparing mammography rooms, performing high-quality testing, and maintaining patient confidentiality. Essential responsibilities include diagnostic testing, computer system usage, customer service, patient and employee safety, general behavior, and regulatory compliance. Basic qualifications include a high school diploma or GED, a Certified Radiologic Technologist license in Washington, and Basic Life Support Radiologic Technologist Certification from the American Registry of Radiologic Technologists. Preferred qualifications include one year of mammography experience.

Part Time Teller

Company: PNC

Location: Washington, DC

Posted Oct 12, 2024

PNC is seeking a Part Time Teller for their Retail Branch organization in Washington, DC. The role involves providing exceptional customer service, accurately performing high volume banking transactions, educating customers on new technology, and developing banking product referral opportunities. The successful candidate will deliver a unique customer experience, process various customer interactions, and identify banking opportunities. No degree or significant experience is required, and PNC offers a comprehensive range of benefits including medical/prescription drug coverage, dental and vision options, employee life insurance, 401(k) with PNC match, and more.

Technologist, Radiologic, Vancouver, Variable, 40 hours

Company: Kaiser Permanente

Location: Vancouver, Washington

Posted Oct 12, 2024

The job involves providing diagnostic services in a hospital or clinical setting, including clerical duties. Essential responsibilities include performing diagnostic radiological procedures, image processing, and working with radiologists on film Quality Assurance and exam clarification. The role also involves patient transport, file work, restocking supplies, and patient registration. The position requires a High School Diploma or GED, and a Registered Radiologic Technologist license. Preferred qualifications include experience with digital equipment, EPIC electronic medical records system, and an Associates degree in Radiologic Science.

Field RN Case Manager -Washington D.C

Company: UnitedHealth Group

Location: Washington, DC

Posted Oct 12, 2024

Optum Home & Community Care, part of the UnitedHealth Group, is offering a $5,000 sign-on bonus for external candidates. They are creating a new integrated care model that addresses patients' physical, mental, and social needs. As a Telephone Case Manager RN, you'll support a diverse member population with education, advocacy, and connections to resources. The role involves assessing, planning, and implementing care strategies, managing members through acute and chronic conditions, and communicating with stakeholders. The position is field-based in the Washington DC area, requiring a valid driver's license and reliable transportation. The salary range is $58,300 to $114,300 annually. UnitedHealth Group is committed to diversity, equity, and environmental sustainability.

Visa Consulting Analytics (VCA) Intern – Summer 2025

Company: Visa

Location: Washington, DC

Posted Oct 12, 2024

Visa Consulting and Analytics (VCA) is seeking interns for strategic consulting engagements. The ideal candidate should be highly analytical with previous business experience. The role involves working on projects such as increasing market share in consumer credit cards, using emerging technology for customer acquisition, growing credit card portfolios while managing risk, and identifying market expansion opportunities for merchants. Responsibilities include delivering consulting services, conducting research, analyzing data, and presenting findings to clients and internal partners. Basic qualifications include being a student pursuing a Bachelor's Degree with a graduation date in December 2025 or later, and having strong communication skills. Preferred qualifications include excellent client-facing communication skills, exceptional analytical skills, knowledge of finance and accounting, and proficiency in spreadsheet and presentation tools.

Custodial Supervisor - Georgetown University

Company: Aramark

Location: Washington, DC

Posted Oct 12, 2024

Aramark is offering a Custodial Supervisor position with a salary range of $18.00 to $23.00 per hour, depending on various factors. The role involves supervising employees, conducting inspections, training, and maintaining cleanliness. The job requires prior supervisory experience, physical ability to lift up to 50 lbs, and strong interpersonal skills. Aramark provides comprehensive benefits and a positive work environment.

Channel Systems Engineer

Company: Palo Alto Networks

Location: Washington, DC

Posted Oct 13, 2024

Palo Alto Networks is seeking a Channel Systems Engineer to lead and guide partners in becoming key Palo Alto Networks partners. The role involves providing technical expertise, training, and support for product implementation and integration. The ideal candidate should have 5+ years of experience in Partner Solution Consulting or pre-sales engineering, with extensive knowledge in networking, cybersecurity, or related fields. The company values innovation, collaboration, and ongoing learning, offering comprehensive benefits and a supportive work environment.

Finance - Accounting - Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 12, 2024

Fannie Mae is seeking a Finance - Accounting - Associate to assist in analyzing business transactions and financial information. The role offers flexibility and the opportunity to work alongside a supportive team. Responsibilities include gathering and documenting financial information, analyzing business and financial data, developing reports, and executing accounting and financial operations processes. The ideal candidate will have advanced proficiency in Excel, strong analytical and communication skills, and a degree in Accounting, Business, Finance, or Economics. Fannie Mae is an Equal Opportunity Employer offering a comprehensive benefits package.

Software Engineer - USDS

Company: TikTok

Location: Washington, DC

Posted Oct 12, 2024

TikTok U.S. Data Security (USDS) is a division of TikTok in the U.S., focusing on data protection and content assurance. They are seeking a Senior Software Engineer to join their Risk and Response organization. The role involves developing tools, driving the Detection Engineering program, and collaborating with other Trust and Safety and Security teams. The ideal candidate should have extensive experience in software development, Python, and database technologies, with a preference for Trust and Safety experience and knowledge of social media processes.

RN Endocrinology Clinic Per Diem Spokane

Company: Kaiser Permanente

Location: Spokane, Washington

Posted Oct 12, 2024

The role involves coordinating patient flow, managing daily scheduling, providing case management, and delivering direct patient care including infusion therapy and medication administration. The Medical Specialty RN works with various medical specialties to coordinate, manage, and evaluate care for complex patients. Essential responsibilities include using the nursing process for ongoing assessment, developing a plan of care, providing nursing interventions, and evaluating patient response to care. The role also involves effective communication, identifying learning needs, and participating in educational programs. The RN is required to have an Associates degree in Nursing, a Registered Nurse License, and Basic Life Support certification. Preferred qualifications include a Bachelor of Science in nursing and ambulatory care nursing experience.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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