Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Senior Financial Accountant

Company: The Washington Post

Location: Washington, DC

Posted Oct 13, 2024

The Washington Post is seeking an experienced senior accountant for its financial accounting and reporting team. The ideal candidate should be adaptable, intellectually curious, and proficient in accounting principles and regulations. Responsibilities include preparing general ledger accounting functions, variance analysis, and maintaining internal process documentation. The role requires advanced Excel skills, teamwork, and the ability to manage multiple projects. Qualifications include a degree in Accounting, CPA, and 4+ years of general ledger accounting experience. The Post offers competitive benefits and a salary range of $74,000 - $111,000 annually.

Digital Associate Director, ERP

Company: Boston Consulting Group (BCG)

Location: Washington, DC

Posted Oct 13, 2024

Boston Consulting Group (BCG) is seeking a TDA NextGen ERP Expert Associate Director with extensive digital experience, particularly in ERP transformation programs, product management, and technical architecture. The role involves leading complex ERP transformation projects, mentoring teams, and collaborating with BCG and client teams. The candidate will be responsible for driving digital agendas, business transformation, and leveraging next-generation ERP solutions. They will also contribute to BCG's thought leadership, build NextGen ERP skills, and support business development. The ideal candidate should have a minimum of 10 years of digital experience, 5-7 years of consulting experience, and expertise in key functional and technical domains. BCG offers a comprehensive benefits package, including zero-premium health insurance, dental coverage, vision insurance, retirement contributions, and generous paid time off.

Star Lab - Field Applications Engineer, System Architect

Company: Wind River

Location: Washington, DC / Remote

Posted Oct 13, 2024

Star Lab, a pioneer in securing mission-critical systems from cyber threats, is seeking an experienced system architect with expertise in Linux kernel, embedded Linux, and various Linux build tools. The role involves understanding customer needs, architecting technical solutions, and demonstrating them through product presentations. The candidate should have strong C development skills, understanding of information security practices, and familiarity with intelligent edge use-cases. The position offers a competitive compensation package and the opportunity to work with leading engineers in the security industry.

Licensed Mental Health Therapist (LCSW-C, LCPC, LCMFT)

Company: Lee Company

Location: Washington, DC

Posted Oct 13, 2024

LifeStance Health, Inc. is actively seeking passionate and committed Licensed Therapists (LCPC, LCSW-C, LCMFT) in Maryland. They offer competitive benefits including sign-on bonus, flexible schedules, remote work options, full administrative support, and a full benefits package. The annual income potential ranges from $66,000 to $105,600. Therapists should be experienced in working with adult and/or child and adolescent populations.

Enterprise Architect

Company: Leidos

Location: Washington, DC

Posted Oct 13, 2024

Leidos National Security Sector is seeking an Enterprise Architect to lead the development and implementation of enterprise architecture strategies, standards, and processes. The role involves daily communication with government leads, identifying future capability needs, providing technical leadership for integration, conducting systems engineering analysis, and facilitating communication between IC workgroups. The ideal candidate must have an active Top Secret security clearance, a degree in Engineering, Computer Science, Systems Engineering, or related field, and 14+ years of experience in software development, technology management, or related fields. Leidos offers a competitive pay range and anticipates this job requisition to remain open for at least 3 days.

Interior Design (Space Management Specialist)

Company: CGI

Location: Washington, DC

Posted Oct 13, 2024

CGI Federal is seeking an Interior Design- Space Management Specialist for the Justice Management Division in DC. The role involves project management, including planning, defining scope, activity planning, resource planning, schedule development, cost estimating, budgeting, risk identification, communication, documentation, and team leadership. The individual will also perform space planning and interior design, requiring knowledge in interior construction, contracting, facility operation, and aesthetics. Required qualifications include project management experience, a degree from an accredited interior design program, and strong creative and artistic skills. CGI Federal offers competitive benefits and a collaborative work environment.

Federal - Full Stack Developer

Company: Accenture Federal Services

Location: Washington, DC

Posted Oct 13, 2024

Accenture Federal Services is seeking a Full Stack Developer for a remote position. The developer will be responsible for developing and supporting containerized microservices within a Kubernetes cluster, Java development of microservices, creative problem solving, and mentoring team members. The ideal candidate should have a BS Degree, minimum 9 years of prior relevant experience, and strong development experience with Java Spring based microservices, Angular, REST API's, SQL and noSQL databases, containerization (Docker), container orchestration (Kubernetes), and JUnit. Bonus points for exposure to Skaffold, AWS, Linux, scripting, CI/CD automation, and automated unit and integration testing.

Growth Architect - BCG X

Company: Boston Consulting Group (BCG)

Location: Washington, DC

Posted Oct 13, 2024

Boston Consulting Group (BCG) is a global management consulting firm that partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. Founded in 1963, BCG pioneered business strategy and now works closely with clients to embrace a transformational approach aimed at benefiting all stakeholders. BCG's diverse, global teams bring deep industry and functional expertise, and a range of perspectives that question the status quo and spark change. The firm delivers solutions through leading-edge management consulting, technology, and design, and corporate and digital ventures. The Associate Growth Architect role involves injecting expert growth and marketing strategies into project work, driving growth strategy, execution, and optimization for clients, and collaborating with growth leadership to define and drive growth strategy documents, frameworks, and guidelines. The ideal candidate should have 2-4 years of professional experience in industry, consulting, or agency, with B2C or B2B Marketing experience required. They should have expert knowledge of digital growth and marketing tools and knowledge of marketing measurement tactics. BCG offers a comprehensive benefits package, including zero dollar ($0) health insurance premiums for employees, spouses, and children, low copays for doctor visits and prescriptions, dental coverage, vision insurance, reimbursement for gym memberships, fully vested retirement contributions, generous paid time off, and family benefits such as paid parental leave and elective egg freezing, surrogacy, and adoption reimbursement.

Online English Teacher

Company: Magic Ears Official

Location: Washington, DC

Posted Oct 13, 2024

Magic Ears is an online English learning platform for children aged 4-12, offering flexible work-from-home opportunities with competitive pay and supportive community. Teachers create their schedules, teach in engaging classroom environments, and receive training, curriculum, and personal support. The company seeks high-energy, enthusiastic teachers with strong communication skills, a love for kids, and willingness to teach in a virtual setting.

Senior Financial Analyst

Company: Addison Group

Location: Washington, DC

Posted Oct 13, 2024

The job posting seeks a candidate with a BA/BS in Accounting, Finance, or a relevant field, and at least seven years of experience in financial analysis and project financial management. The role involves providing financial analysis and support in strategic planning, forecasting, budgeting, and reporting processes. The candidate will also coordinate and validate information in project estimates, progress reviews, and budgeting processes. They will work with various departments and assist in analyzing and standardizing financial processes. Familiarity with USG regulations, USAID project life cycle, and different Indirect Rate applications is required. Proficiency in Excel and Windows-based Microsoft Dynamics SL 2017 is desired. Prior USG Contractor/NGO experience and expertise in Excel (VBA, Macros) are also preferred.

H&M Sales Advisor

Company: H&M

Location: Washington, DC

Posted Oct 13, 2024

The Sales Advisor role at H&M involves providing excellent customer service, guiding customers through the store, promoting products, and maintaining a clean sales floor. The job requires fashion and product knowledge, sales experience, and a passion for fashion. H&M values diversity and offers benefits such as a staff discount, incentive program, and comprehensive wellbeing support.

Relationship Banker - Georgetown

Company: PNC

Location: Washington, DC

Posted Oct 13, 2024

PNC is seeking a Relationship Banker for its Retail Banking organization in Washington, DC. The role involves acquiring and expanding share of wallet for mass affluent clients and Business Banking opportunities under 1MM in sales revenue. The successful candidate will proactively generate leads, conduct appointments, and deliver a differentiated client experience. They will also manage and grow Business Banking relationships, leverage bank products and services for sales, and generate referrals to ecosystem partners. The role requires strong customer experience management, advanced conversation skills, and the ability to solve customer problems courteously and with urgency. PNC values customer focus, risk management, accountability, banking knowledge, client loyalty, customer service, identifying opportunities, leveraging technology, and proactive sales. The position offers a base salary of $53,040 - $82,550, incentive eligibility, and a comprehensive benefits package.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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