Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Business Technology Leader – Entry Level Sales Program 2025

Company: IBM

Location: US Washington

Posted Oct 11, 2024

The role of a Business Technology Leader in Client Engineering at IBM involves leading and coaching technical presales teams, developing business cases, and cultivating a culture of agility and continuous learning. The ideal candidate will have experience in business or IT consulting, technical education, and strong communication skills.

Assistant Controller

Company: Autoscribe Corporation

Location: Washington DC

Posted Oct 10, 2024

Autoscribe is seeking an experienced Assistant Controller to join their Finance and Accounting team. The role involves overseeing daily accounting operations, supporting month-end and year-end close processes, and ensuring the accuracy and integrity of financial records.

Senior Project Manager, Environmental Compliance

Company: DFM Development Services LLC

Location: Washington DC

Posted Oct 10, 2024

DFM Development Services LLC is seeking a Senior Project Manager to join their team. The ideal candidate will have experience in environmental consulting, Phase 1 and 2 ESAs, and subsurface investigation services. The company offers a competitive salary, yearly bonus, and benefits.

Jewelry Sales Consultant

Company: Brilliant Earth

Location: Washington DC

Posted Oct 10, 2024

Brilliant Earth is hiring a Jewelry Consultant to work in their Fairfax, VA showroom. The ideal candidate will have a passion for customer service, a drive to exceed sales targets, and excellent communication skills. The company offers competitive compensation, a robust benefits package, and opportunities for career growth.

Assistant Director, Environmental Compliance

Company: DFM Development Services LLC

Location: Washington DC

Posted Oct 10, 2024

The job posting is for a full-time exempt position as an Assistant Director of Environmental Compliance at DFM Development Services. The role involves leading the Environmental Compliance Consulting Department, managing clients, and developing knowledge to become the Director of Environmental Compliance Department in approximately 3 years.

Marketing Coordinator

Company: Red Carrot

Location: Washington DC

Posted Oct 11, 2024

The Marketing Coordinator role is a versatile position that supports marketing and communications efforts across various projects and clients. The role involves project coordination, content creation, and administrative support, and requires a high level of attention to detail.

Capacity Management Specialist

Company: VISTRADA

Location: Washington DC

Posted Oct 10, 2024

Vistrada is seeking highly skilled Capacity Management Specialists to join their dynamic team. The job posting highlights the importance of capacity planning and performance analysis, with varying qualifications and responsibilities for junior, intermediate, and senior levels.

Enterprise Architect

Company: Steel Point Solutions

Location: Washington DC

Posted Oct 10, 2024

Steel Point Solutions is a company that offers integrated business solutions for government and commercial enterprises. They are seeking an Enterprise Architect to join their team and are looking for candidates with experience in IT architecture and digital transformation.

Solutions Architect

Company: 540

Location: Washington DC

Posted Oct 10, 2024

540 is looking for a Solutions Architect to contribute on more than one project concurrently. The job requires experience in architecting scalable cloud-based and API-first architectures, interacting with REST APIs, and understanding of various front and backend frameworks, tools, and technologies.

Advertising Account Executive, Market Retail

Company: Effectv

Location: Washington DC

Posted Oct 11, 2024

The job description is for a sales representative at Comcast, responsible for developing and maintaining client relationships, analyzing market research, and generating local ad sales revenue.

Administrative Assistant/Office Manager

Company: C3 AI

Location: Washington DC

Posted Oct 11, 2024

C3ai Inc is a leading Enterprise AI software provider seeking a proactive Administrative AssistantOffice Manager to support their executive team and ensure smooth office operations.

Human Capital Management Cloud Technology Advisor

Company: VISTRADA

Location: Washington DC

Posted Oct 10, 2024

Vistrada is seeking a Human Capital Management Cloud Technology Advisor to join their team. The ideal candidate will have extensive experience in managing enterprisewide automated system implementations and cloud migration. The company is looking for a proactive and accomplished advisor to provide executive-level advice and support for the Boards HCM migration to the cloud.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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