Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Senior Microsoft Application Developer

Company: Dev Technology Group, Inc.

Location: Washington DC

Posted Oct 08, 2024

Dev Technology Group is seeking Application Developers to support Federal Government Clients. The company offers a growing IT company with an employee-centric culture, generous time-off policy, flexible work schedules, and industry-leading benefits.

Senior Site Reliability engineer

Company: Chameleon Consulting Group LLC

Location: Washington DC

Posted Oct 07, 2024

The job posting is for an IT Support Engineer at CCG, a technology company. The role involves providing technical support for the company's infrastructure, troubleshooting hardware and software issues, and working collaboratively with other team members.

Space Vehicle Systems Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 08, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace, and offers a range of benefits and opportunities for growth and development.

Tactical Systems Analyst SME (3869)

Company: SMX

Location: Washington DC

Posted Oct 08, 2024

SMX is seeking a Tactical Systems Analyst Subject Matter Expert to join their company in support of the USMC's Tomahawk Office. The job requires developing and refining Tomahawk Missile requirements, collaborating with developers, and working with OEM to support system integration.

Hair Stylist - Washington Commons

Company: Great Clips

Location: Washington, MI

Posted Oct 08, 2024

Great Clips, a globally recognized salon brand, is seeking stylists for various roles. They offer guaranteed clients, steady pay, and opportunities for growth. Stylists can earn $26-$40 per hour, with potential for advancement. Flexible scheduling is available, and ongoing training is provided. The company values community involvement and employee recognition.

Account Executive

Company: Copper River Family of Companies

Location: Washington DC

Posted Oct 08, 2024

Copper River Information Technology is looking for an exceptional Account Executive to join their team. The role involves utilizing top-notch communication skills to lead, educate, and inspire both internally and with clients, building strong relationships with key vendors and customers, and driving sales within the networking, security, and professional services domains.

Hair Stylist - NoMa

Company: Great Clips

Location: Washington, DC

Posted Oct 08, 2024

Great Clips, the world's largest salon brand, is seeking new stylists for their salon in the trendy Noma district of Washington DC. The salon offers a steady flow of customers, guaranteed hourly wages, flexible scheduling, and opportunities for career advancement. Benefits include a 401(k) plan and a supportive work environment. Cosmetology or Barber License is required.

Senior Manager, Cost and Pricing

Company: Management Sciences for Health

Location: Washington DC

Posted Oct 08, 2024

The Senior Manager Cost and Pricing will work as part of a high performing team to ensure that MSH consistently delivers at or above longterm revenue goals. The role involves leading the formulation of pricing strategies, overseeing the management of contractual requirements, and mentoring the Cost and Pricing team.

508 Compliance SME

Company: Copper River Family of Companies

Location: Washington DC

Posted Oct 08, 2024

Copper River Cyber Solutions is seeking a 508 Compliance Subject Matter Expert to join their team in support of a new contract at the Department of Health and Human Services Administration. The position will involve testing programs, processes, and systems to ensure accessibility and Section 508 compliance, as well as providing technical assistance and remediation guidance to team members.

2025 RF Spectrum Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 08, 2024

The Aerospace Corporation is hiring an RF Spectrum Engineer for the Communication Architectures Department CAD in the Communication Technologies and Engineering Division CTED. The job involves analyzing and proposing next-generation communication architectures, performing radio frequency interference analysis, and providing analysis and evaluations of national and international spectrum policy activities.

Associate Scientist, Downstream Process Development

Company: NOVAVAX INC

Location: Washington DC

Posted Oct 08, 2024

Novavax is a biotechnology company committed to helping address serious infectious diseases globally through the discovery, development, and delivery of innovative vaccines. The company is looking for skilled and driven individuals to join their team and contribute to their mission.

IT Support Engineer

Company: Chameleon Consulting Group LLC

Location: Washington DC

Posted Oct 07, 2024

CCG is a technology company that provides IT support services. The IT Support Engineer role involves providing comprehensive support across multiple channels, troubleshooting issues, and collaborating with team members.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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