Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

CI2 Intelligence-Targeting Analyst ISA II-B

Company: KACE

Location: Washington DC

Posted Oct 07, 2024

The job description is for an Intelligence Targeting Analyst at KACE, a company that works on law enforcement and national security projects. The role involves analyzing data, identifying patterns, and providing intelligence support to investigators. The company values its employees' passion to make a difference and offers a purposeful and forward-thinking work environment.

RN Specialty Care Clinic Float Per Diem Capitol Hill Seattle

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Oct 07, 2024

The job involves providing nursing care to patients on an on-call basis, adhering to specific standards and policies. The Registered Nurse is a key member of the healthcare team, responsible for patient assessment, care planning, and implementation. They collaborate with other healthcare team members, communicate effectively with patients and families, and participate in educational programs. The role requires a high level of professionalism, adherence to safety and infection control standards, and continuous learning. Basic qualifications include an Associate's degree in Nursing, a Registered Nurse license, and Basic Life Support certification. Preferred qualifications include ambulatory care nursing experience, primary nursing or case-management experience, and a Bachelor of Science in Nursing.

Nurse Practitioner – Oncology

Company: Valley Medical Center

Location: Renton, Washington

Posted Oct 07, 2024

Valley Medical Center in Renton, WA is recruiting a full-time Nurse Practitioner – Oncology for weekend coverage in their Infusion Center. The position offers patient-centered, team-based care with a diverse patient population. The ideal candidate should have at least one year of oncology experience and be able to obtain a medical professional license and DEA with full prescriptive authority in WA and DE. The compensation is $150,000 - $165,000 with comprehensive benefits. Valley Medical Center is a distinguished healthcare provider with numerous recognitions and awards.

Manager, Sports & Experiential Marketing

Company: Gucci

Location: Washington DC

Posted Oct 07, 2024

GEICO is seeking an innovative Manager Experiential amp Sports Marketing to join their Integrated Marketing amp Media team. The ideal candidate will have a strong track record in building and transforming a brands gotomarket sports strategy in a matrixed environment that operates at a rapid pace.

Staff Nurse - Pediatrics (40 hours Capitol Hill)

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Oct 07, 2024

The job involves providing nursing care to patients, adhering to specific standards and policies. The Registered Nurse is a key member of the healthcare team, responsible for patient assessment, care planning, and implementation. They collaborate with other healthcare professionals, communicate effectively with patients and families, and participate in educational programs. The role requires a high level of professionalism, adherence to safety and infection control standards, and continuous learning. Basic qualifications include an Associate's degree in Nursing, a Registered Nurse license, and Basic Life Support certification. Preferred qualifications include ambulatory care nursing experience, primary nursing or case management experience, and a Bachelor of Science in Nursing.

Lead Software Engineer

Company: AnaVation LLC

Location: Washington DC

Posted Oct 07, 2024

AnaVation is a US-owned company that delivers groundbreaking research and software engineering to the US Federal Intelligence Community. They are looking for a Lead Software Engineer to join their team and contribute to the development of innovative solutions.

Threat Intelligence Analyst

Company: IBM

Location: US Washington

Posted Oct 07, 2024

The job description highlights the importance of long-term relationships, collaboration, and innovation in IBM Consulting. The role involves working with clients to improve their hybrid cloud and AI journey, and requires expertise in threat intelligence, security monitoring, and incident response.

SOC Manager

Company: IBM

Location: US Washington

Posted Oct 07, 2024

The job description highlights the importance of long-term relationships, collaboration, and innovation in IBM Consulting. The role involves leading a 24/7/365 SOC, mentoring team members, and ensuring compliance with SLAs. The required expertise includes a bachelor's degree, CISSP certification, and experience in information security.

General Gastroenterologist Physician

Company: Department of Veterans Affairs

Location: Spokane, Washington

Posted Oct 07, 2024

The Mann-Grandstaff VA Medical Center is actively recruiting for a Board Certified Staff physician in General Gastroenterology. The position is full-time, Monday-Friday, with no call, evenings, or weekends. The Spokane VAMC, part of VA Northwest, offers a competitive salary and robust benefits package. Spokane, Washington, provides a unique blend of outdoor activities, arts, and dining, with 76 lakes, rivers, and 33 golf courses. The VA offers paid time off, health-dental-vision care insurance, flexible spending accounts, term life insurance, and a federal retirement plan.

Enterprise Execution - TRAIL Rising Leaders Program

Company: NewRez

Location: Washington DC

Posted Oct 07, 2024

The text describes a leadership development program for recent college graduates, highlighting its benefits, duties, and requirements. The program aims to strengthen the company's future leadership by building skills in process improvement, presentation, and leadership.

Senior Automation Engineer

Company: Pivot Path Solutions

Location: Washington DC

Posted Oct 07, 2024

Pivot Path Solutions is seeking a Senior Automation Engineer to lead and manage daily backoffice automation activities. The company offers a comprehensive benefits package and strives to attract and retain the best people in the industry.

Senior Android Software Engineer

Company: AnaVation LLC

Location: Washington DC

Posted Oct 07, 2024

AnaVation is a US-owned company that delivers groundbreaking research and software engineering to the US Federal Intelligence Community. They are looking for a Senior Software Engineer Android Lead to join their team.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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