Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Core Faculty, Physician (FM) - UPMC Washington Family Medicine Residency Program

Company: UPMC

Location: Washington, Pennsylvania

Posted Oct 04, 2024

UPMC Washington is a highly-regarded regional hospital in southwestern Pennsylvania, approximately 25 miles from Pittsburgh. Established in 1971, it was one of the first in the state to offer a Family Medicine Residency Program. The hospital is known for its strong specialist support and comprehensive service lines. UPMC Washington is currently seeking a Board-certified Family Medicine physician for a Core Faculty position. The successful candidate will provide full spectrum Family Medicine services, including outpatient medicine and inpatient rounding. They will also be responsible for teaching residents and medical students, as well as faculty advising and didactic teaching. The hospital offers excellent clinical and didactic training, and employs a psychiatrist and social worker for multi-disciplinary care.

Dermatologist needed in Fort Washington, MD

Company: Archway Physician Recruitment

Location: Fort Washington, Maryland

Posted Oct 04, 2024

Advanced Dermatology & Cosmetic Surgery, a thriving, patient-centered organization in Fort Washington, Maryland, is seeking a full-time General Dermatologist. The position offers a flexible schedule, a lucrative base salary, and productivity bonus with uncapped earning potential. The clinic provides a wide range of services, including cosmetics and Mohs surgery, and is located near the Potomac River, 20 miles south of downtown DC. The community is culturally diverse, with a great public school system and a well-established patient base.

Senior Solutions Engineer

Company: Thomson Reuters

Location: Washington, DC

Posted Oct 04, 2024

Thomson Reuters Court Management Solutions is seeking a Senior Solutions Engineer to join their Client Satisfaction team. The role involves providing first and second level support to customers, acting as a subject matter expert, and maintaining content. The ideal candidate should have a Bachelor's Degree in a related field, 3+ years of experience, strong customer service skills, and excellent communication abilities. The company offers a comprehensive benefits package, a flexible work environment, and opportunities for professional growth.

Principal Security Engineer - Control Engineering

Company: ID.me

Location: Washington DC

Posted Oct 04, 2024

IDme is a high-growth enterprise software company that simplifies how people prove and share their identity online. The company empowers people to control their data through a portable and trusted login, and has received numerous awards and funding.

Optical Assistant Manager - Dupont Circle

Company: Warby Parker

Location: Washington DC

Posted Oct 04, 2024

Warby Parker is looking for a highly skilled Optical Manager to join their growing inhouse Optical team. The role involves creating incredible experiences for customers, leading a team of Opticians, and upholding exceptional service standards. The ideal candidate is a lifelong learner who can embrace challenges and help Warby Parker grow.

Manager, Software Development

Company: The Washington Post

Location: Washington, DC

Posted Oct 04, 2024

The Washington Post is seeking a Software Development Manager to lead the Content Applications team. This role involves managing backend features, maintaining applications, and collaborating with other engineering teams and the product department. The ideal candidate is passionate about delivering a top-notch user experience, has experience with Python, Java, JavaScript, Flask, Node.js, Git, Kafka, RabbitMQ, SQS, Docker, Jenkins, AWS, MongoDB, and MySQL. They should also have excellent communication and presentation skills. The role offers competitive benefits and a salary range of $131,500.00 - $219,100.00 USD annually.

Evening Concierge (Mon-Fri, 3p-11p)

Company: Bozzuto

Location: Washington, DC

Posted Oct 04, 2024

Bozzuto is a company that values community and delivering exceptional experiences to all stakeholders. The Evening Concierge role involves creating stellar first impressions, solving problems, and fostering a sense of community. The company offers competitive compensation, health benefits, paid leave, retirement planning, and tuition reimbursement. Bozzuto is committed to employee well-being and professional growth, with a diverse range of employee resource groups.

Pharmacy Technician

Company: CVS Health

Location: Washington, MI

Posted Oct 04, 2024

CVS Health is seeking a dedicated and caring Pharmacy Technician to join their team. The role involves delivering compassionate care to patients, managing pharmacy workstations, and ensuring all medication needs and regulatory compliance standards are met. The company offers a comprehensive training program, opportunities for career growth, and a competitive pay range. The ideal candidate should have attention to detail, strong communication skills, and the ability to work in a fast-paced environment.

Financial Center Manger - Anacostia Financial Center

Company: Merrill

Location: Washington, DC

Posted Oct 04, 2024

Bank of America is seeking a manager for a financial center, responsible for leading a team, fostering a client-centric culture, and driving operational excellence. The role involves managing talent, client traffic, business results, and market-level initiatives. The ideal candidate should have 1+ year of leadership experience, strong communication skills, and the ability to work in a fast-paced environment. The position offers a competitive salary, benefits, and opportunities for career growth.

Director, U.S. Government Affairs

Company: CN

Location: Washington, DC

Posted Oct 04, 2024

CN is seeking a Director of U.S. Government Affairs with extensive experience in government relations, lobbying, or advocacy. The role involves engaging with legislators, regulatory bodies, and stakeholders to influence decisions related to freight railroads. The incumbent will be responsible for advocating CN's interests, analyzing policies, building relationships, and managing communications. The position requires a Bachelor's Degree in a relevant field, strong technical skills, and a proven track record in the industry. CN is committed to safety, sustainability, and customer service, offering meaningful careers with opportunities for growth and development.

A WA Facility Seeks a Locums Cardiologist CPH# JOB-2976570

Company: CompHealth

Location: Everett, Washington

Posted Oct 04, 2024

CompHealth offers comprehensive support to healthcare providers, including credentialing, travel, housing, and malpractice coverage. They specialize in connecting providers with suitable jobs, such as a Cardiology position in Everett, Washington. Their services are free to the providers, and they negotiate better pay, depositing it weekly. They also provide an online portal for assignment details and time entry, with a dedicated recruiter handling all details.

Sr. Business Information Security Officer (Sr. BISO) - Core Technologies

Company: Bank of America

Location: Washington, DC

Posted Oct 04, 2024

Bank of America is seeking a Senior Information Security Officer to join the Business Information Security Officer's organization. The role involves supporting the Global Information Security Team, providing guidance on information security topics, and participating in the development, implementation, and maintenance of information security for GIS. The ideal candidate should have 10+ years of experience in application development and/or Information Security, with a strong background in application security, cloud security, DevSecOps, and risk management. The role requires excellent communication skills, leadership abilities, and the capacity to work with peers and various levels of management. The position is eligible for an annual discretionary award based on performance and the overall success of the company.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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