Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Associate Territory Director

Company: Privia Health

Location: Washington DC

Posted Oct 02, 2024

Privia Health is a technology-driven company that collaborates with medical groups, health plans, and health systems to optimize physician practices and improve patient experiences. They are looking for an Associate Sales Director to join their rapidly growing sales team.

Senior Manager - SMO

Company: VERISIGN

Location: Washington DC

Posted Oct 02, 2024

The job posting is for a Senior Manager role at Verisign, a company that provides internet infrastructure services. The role involves overseeing the Service Management Operations team, ensuring alignment with the company's mission and long-term vision, and developing talent within the team.

Change Management Subject Matter Expert (SME)

Company: Steel Point Solutions

Location: Washington DC

Posted Oct 02, 2024

Steel Point Solutions is a company that offers integrated business solutions for government and commercial enterprises. They are looking for a Change Management Subject Matter Expert to lead and manage organizational change initiatives.

ServiceNow Developer

Company: IBM

Location: US Washington

Posted Oct 02, 2024

The job posting is for an Application Developer at IBM, responsible for leading the company into the future by translating system requirements into customized systems. The role involves working with the latest education tools and technology, and having a limitless career path. The job requires 5 years of experience working on the ServiceNow Platform, and ServiceNow Certifications.

Account Director

Company: YouGov

Location: Washington DC

Posted Oct 02, 2024

YouGov is looking for a dynamic Account Director to join their high-performing Account Management team. The ideal candidate will have a passion for client success, drive growth, and build excellent relationships. The role involves managing client relationships, boosting account value, and influencing the future direction of key accounts.

Assistant - Administrative Support Group

Company: Hogan Lovells

Location: Washington DC

Posted Oct 02, 2024

The job description is for an administrative assistant position at Hogan Lovells, a law firm. The role involves providing administrative support to lawyers and other staff, including tasks such as document preparation, email management, and travel arrangements. The ideal candidate will have experience in a law firm or similar environment, advanced working knowledge of Microsoft Office, and excellent communication and organizational skills.

Weekend Evening Concierge (Sat & Sun, 3p-11p)

Company: Bozzuto

Location: Washington, DC

Posted Oct 02, 2024

Bozzuto, a company focused on designing, building, managing, and maintaining unique residences, emphasizes community and exceptional experiences. The Weekend Evening Concierge role involves creating stellar first impressions, solving problems, planning events, and fostering a sense of community. Bozzuto values its employees, offering competitive pay, benefits, and opportunities for professional growth in a welcoming and inclusive environment.

Target Security Specialist

Company: Target

Location: Washington, DC

Posted Oct 02, 2024

Target is offering a job for a Security Specialist with a starting hourly rate of $20.50 USD. The role involves ensuring the safety and security of guests and team members, preventing theft and shortage, and maintaining a safe and secure environment. The job requires a welcoming attitude, effective communication skills, and the ability to work both independently and as part of a team. The position involves physical tasks such as climbing ladders, handling and moving merchandise, and apprehending subjects. The company provides training and competitive benefits.

Client Services Associate

Company: YouGov

Location: Washington DC

Posted Oct 02, 2024

The text describes the Data Products Client Services team at YouGov, their role, and the qualifications and skills required for the Client Services Analyst position. The company culture is also highlighted, emphasizing its values, diversity, and commitment to accuracy and ethics.

Research Assistant – Lead Poisoning Research

Company: Center for Global Development

Location: Washington DC

Posted Oct 02, 2024

The Center for Global Development is seeking a full-time Research Assistant for its Education and Child Wellbeing program. The successful candidate will have strong quantitative skills, experience with data analysis, and a strong interest in international development. The job involves performing project research, data analysis, and administrative tasks, and provides opportunities for professional growth and development.

Insider Risk Senior Associate

Company: JPMorgan Chase

Location: Washington, DC

Posted Oct 02, 2024

JPMorgan Chase & Co. is seeking an Insider Risk Senior Associate with 7+ years of experience in insider risk/threat programs. The role involves defining, detecting, and analyzing behavioral and technical indicators to assess risks and potential threats. The candidate will lead the triage of insider incidents, produce risk assessments, and develop enterprise-wide solutions for insider threat detection and mitigation. Key responsibilities include executing day-to-day operations, conducting triage of events, producing contextual analyses, and facilitating referral of anomalous activity for investigation. The ideal candidate should possess strong interpersonal and technical skills, be comfortable in a fast-paced environment, and have experience in risk assessments, multi-source research, and control environment strengthening.

Associate Territory Sales Director

Company: Privia Health

Location: Washington DC

Posted Oct 02, 2024

Privia Health is a technology-driven company that collaborates with medical groups, health plans, and health systems to optimize physician practices and improve patient experiences. They are looking for an Associate Sales Director to join their rapidly growing sales team.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages