Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Theater for Young Audiences Assistant Manager

Company: The Kennedy Center

Location: Washington, DC

Posted Oct 02, 2024

The Kennedy Center, a renowned cultural center and memorial to President John F. Kennedy, is seeking an Assistant Manager for Theater for Young Audiences. The role involves overseeing day-to-day program activities, managing in-house productions, presentations, and festivals, and leading the creation of learning guide materials. The position also includes managing audience education and engagement, KCTYA operations, KCTYA On Tour, new work development, and finance. Key qualifications include an undergraduate degree in performing arts, arts management, arts education, or related field, 3 years of experience in performing arts administration or arts education, and strong managerial, administrative, and interpersonal skills.

Analyst, Demand Planning

Company: Venture Global LNG

Location: Washington DC

Posted Oct 02, 2024

The text describes Venture Global LNG, a company that provides low-cost liquefied natural gas, and its responsibilities and qualifications for a Demand Planning Analyst role.

Enterprise Planning Lead - Strategic Initiatives (Flexible - Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 02, 2024

Fannie Mae is seeking an Enterprise Planning Lead with at least 4 years of relevant experience. The role involves supporting portfolio planning, managing engagement with key stakeholders, and developing processes to enhance coordination with other teams. The candidate will also be responsible for synthesizing analysis and recommendations for senior level audiences, monitoring lean governance compliance, and assessing current and future state tooling. The position offers flexibility for employees to work where they choose, while also providing office space for in-person work if desired.

GRC Security Analyst (Secret Clearance)

Company: Appian Corporation

Location: Washington DC

Posted Oct 02, 2024

Appian is a software company that values respect, work, and impact. They are looking for an early career Governance Risk and Compliance Security Analyst to help federal customers establish cybersecurity strategies and high-level designs for both private cloud and on-premise deployments.

Associate Director, Policy Strategy and Capabilities

Company: Merck

Location: Washington, DC

Posted Oct 02, 2024

The Associate Director, Policy Strategy and Capabilities is responsible for developing tools, conducting analysis, and managing processes to enhance strategic planning and policy development. The role involves creating and maintaining a digital platform for strategic planning, providing training to the Global Public Policy Leadership Team, implementing analytical components for the strategic planning tool, and monitoring geopolitical risks. The ideal candidate should have a Bachelor's degree, at least 5 years of experience in international government affairs, expertise in designing databases and spreadsheets, strong project management skills, and the ability to work in diverse teams.

Senior Software Engineer - Hybrid

Company: OneGlobe LLC

Location: Washington DC

Posted Oct 02, 2024

OneGlobe LLC is seeking a Senior Software Engineer to work on a hybrid model with their client in Washington DC. The job requires experience in Agile methodologies, Java, JavaScript, and RESTful APIs. The company offers a competitive benefits package and a diverse workforce.

Studio Assistant, Moonshot Studio (Part-Time)

Company: The Kennedy Center

Location: Washington, DC

Posted Oct 02, 2024

The Kennedy Center, a renowned cultural center and memorial to President John F. Kennedy, is seeking a Studio Assistant for its Moonshot Studio. The role involves supporting innovative, interactive programming, engaging patrons with multi- and interdisciplinary performing arts content, and fostering a safe, transparent, and replenishing community. The Studio Assistant will handle day-to-day operations, train staff and volunteers, and assist in activity planning and design. The ideal candidate will have a Bachelor's degree in arts, education, museum studies, or related field, and at least two years of experience in a performing arts organization or similar education setting.

Women's Health Physician Assistant (PA) (Kadlec Clinic)

Company: Kadlec Regional Medical Center

Location: Richland, Washington

Posted Oct 02, 2024

Kadlec Clinic is looking for a full-time physician assistant to join its Women's Health services in Richland, Washington. The role offers a supportive team environment, opportunity to build a patient panel, and a mix of inpatient and outpatient care. The schedule is Monday to Friday, and compensation ranges from $56.85 to $71.31 per hour. Kadlec Clinic is part of the Providence family and is recognized for its high employee satisfaction ratings. Richland, the location, offers a dry climate, abundant outdoor recreation, and a rich scientific and agricultural industry.

Associate Director, Events

Company: The Washington Post

Location: Washington, DC

Posted Oct 02, 2024

The Associate Director of Events at The Washington Post is a leadership role responsible for overseeing event production and logistics for Washington Post Live and internal events. The role demands a visionary approach, innovation, and efficiency. The Associate Director will manage a diverse team, develop event frameworks, and refine policies and processes. This position requires managing event budgets, utilizing reporting and analytics, and reporting to the Head of Events and Promotions. The ideal candidate has 7-10+ years of experience in managing complex events, strong leadership skills, and a solutions-oriented approach.

RN Home Health Visiting Nurse 4-8's Gig Harbor

Company: Kaiser Permanente

Location: Gig Harbor, Washington

Posted Oct 02, 2024

The job summary describes a Registered Nurse position responsible for providing comprehensive skilled nursing care and services to patients in the home setting. The nurse will work on an interdisciplinary team, assessing patients, developing care plans, and providing education and consultation related to pain and symptom management. The nurse will also perform skilled procedures, identify educational needs, and participate in quality care and cost-saving measures. Basic qualifications include a minimum of two years of experience as a Registered Nurse in medical surgical, home health, or hospice, an Associates degree in Nursing, a valid Washington Registered Nurse License, and a valid Washington Driver's License. Preferred qualifications include Horizon for home care system experience and a Bachelor's degree in Nursing or a related health care field.

Program Officer, Clinical CER

Company: PCORI

Location: Washington, DC

Posted Oct 02, 2024

The Patient-Centered Outcomes Research Institute (PCORI) is seeking a Program Officer for a position in Washington, D.C. The role involves strategic decision-making, program planning, and management. The officer will provide scientific oversight for funded research awards, develop funding announcements, and evaluate program activities. The ideal candidate should have expertise in clinical trial design, execution, and research methods, and a doctoral degree with 2+ years of experience in a relevant field. The position offers a salary range of $100,209 - $169,521.

Software Development Manager III - Integrations

Company: ID.me

Location: Washington DC

Posted Oct 02, 2024

IDme is a high-growth enterprise software company that simplifies identity verification and empowers people to control their data. The company has received numerous awards and has raised over $275 million in funding. IDme is looking for a Software Development Manager III to lead the Integrations team and build systems and features at scale.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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