Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Senior Acquisition Specialist

Company: The Washington Post

Location: Washington DC

Posted Sep 30, 2024

The Washington Post is seeking a Senior Acquisition Specialist to join their subscriptions marketing team. The job requires strong analytical skills, attention to detail, and experience in digital marketing. The company offers competitive benefits and a salary range of $74,000 to $111,000 per year.

Management and Program Analyst

Company: Department of Energy - Department of Energy - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is part of the Department of Energy Office of Intelligence and Counterintelligence. As a Management and Program Analyst, you will be responsible for formulation, coordination, and integration of the organization and the management of data as the Department of Energy Office of Intelligence and Counterintelligence's strategic asset.

Social Worker (Clinical/SRU)

Company: Department of the Army - U.S. Army Medical Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Sep 30, 2024

This is a job posting for a position in the Warrior Transition Battalion at Joint Base Lewis McChord. The job may offer a recruitment or relocation incentive and salary negotiation for new Federal service employees.

Acquisition Specialist

Company: The Washington Post

Location: Washington DC

Posted Sep 30, 2024

The Washington Post is seeking an Acquisition Specialist to join their subscriptions marketing team. The role involves executing strategies to increase customer engagement and conversion, collaborating with the product team, and driving data-driven decision-making to support digital marketing strategies.

Archives Technician

Company: Other Agencies and Independent Organizations - National Archives and Records Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The position provides daily support to the Centers team of Reference Archivists, managing records and documentation, and delivering records to US Senate, House, and Representatives Committee Offices.

Grants Training Program Manager

Company: Department of Health and Human Services - Office of the Secretary of Health and Human Services

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located in the Department of Health and Human Services Office of the Secretary of Health and Human Services Office of the Assistant Secretary for Financial Resources ASFR Office of Grants located in Washington District of Columbia.

Supervisory Chemist (Forensic) or Supervisory Toxicologist (Forensic)

Company: Court Services and Offender Supervision Agency for DC - Pretrial Services Agency

Location: Washington DC

Posted Sep 30, 2024

PSA is looking for a Supervisory ChemistToxicologist to conduct forensic screening and confirmation analyses using GCMS and LCMSMS instruments. The candidate should have experience in leading a staff of scientific professionals in the forensic toxicology field.

Quality Assurance (QA) Manager - Biotech

Company: LGC

Location: Washington DC

Posted Sep 30, 2024

The job description is for a Quality Assurance Manager at LGC, a leading global life science tools company. The role involves leading a team, ensuring quality and compliance, and developing key performance indicators. The company offers competitive compensation, comprehensive benefits, and a positive work environment.

Foreign Affairs Officer - Direct Hire Authority

Company: Department of State - Department of State - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Bureau of Conflict and Stabilization Operations Office of Near Eastern Affairs aims to anticipate, prevent, and respond to conflict that undermines US national interests through three lines of effort: strategic prevention, conflict resolution, and security sector stabilization.

IT Specialist, CG-2210-13

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located in the Chief Information Officer Organization CIOO and serves as an Information Technology IT specialist in the Application Platforms and Delivery Branch APDB.

Nutritionist

Company: Department of Agriculture - Foreign Agricultural Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Foreign Agricultural Service FAS links US agriculture to the world, improving foreign market access for US food and agricultural products, and providing food aid and technical assistance to foreign countries.

Management and Program Analyst, GS-0343-09 (FPL 12) (DE)

Company: Department of Education - Office of Postsecondary Education

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is telework eligible and responsible for conducting studies of work processes and procedures.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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