Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Personnel Security Specialist (Adjudicator)

Company: Legislative Branch - Architect of the Capitol

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Architect of the Capitol is seeking a Personnel Security Specialist Adjudicator to perform security tasks in support of the AOC security program.

Division Director, Innovation and Project Delivery

Company: Other Agencies and Independent Organizations - Office of Personnel Management

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Division Director Innovation and Project Delivery role at OPM involves developing a strategy to improve customer experience, fostering innovation, and leading high-priority projects across the agency.

CONTRACT SPECIALIST

Company: Department of Defense - Defense Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The agency values teamwork, integrity, excellence, and service, prioritizing the nation's welfare and mission.

NAVAL ARCHITECT

Company: Department of the Navy - Naval Sea Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Sep 29, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply. It also notes that notice of result letters will not be sent to applicants who respond to the flyer.

CONTRACT SPECIALIST

Company: Department of Defense - Defense Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The agency values teamwork, integrity, excellence, and service, prioritizing the nation's welfare and mission.

SUPERVISORY CONTRACT SPECIALIST

Company: Department of Defense - Defense Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The agency values teamwork, integrity, excellence, and service, prioritizing the nation's welfare and mission.

Interdisc Environmental Engineer (HMM) / Physical Scientist (HMM)

Company: Department of the Interior - Bureau of Land Management

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The BLM is looking to fill a new career position in Washington DC, with a focus on its people being its most precious resource.

Executive Assistant

Company: Department of Housing and Urban Development - Assistant Secretary for Congressional and Intergovernmental Relations

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is located at the Department of Housing and Urban Development. It is also open to status eligibles.

Physician (RAT-Flight Surgeon)

Company: Department of Transportation - Federal Aviation Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Office of Aerospace Medicine AAM develops and manages medical programs in support of Aviation Safety. The Regional Augmentation Team RAT supports the Office of Aerospace Medicine AAM regional program and other AAM efforts.

Safety and Occupational Health Manager

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position serves as a Safety and Occupational Health Manager in FEMA's Office of the Chief Administrative Officer. The job requires expert knowledge of national safety and health laws, policies, regulations, and standards.

Economist (RAMP)

Company: Other Agencies and Independent Organizations - Federal Housing Finance Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Research Assistant Mentorship Program (RAMP) is a two-year developmental program that provides training in research, policy evaluation, and data management. It is suitable for candidates pursuing a PhD, masters degree, or an applied statistics career in economics, finance, data science, or public policy.

Social Worker - Program Coordinator (Caregiver Support Program)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Walla Walla, Washington Walla Walla, Washington

Posted Sep 29, 2024

This position is eligible for the Education Debt Reduction Program, which reimburses student loan payments up to $200,000 over one to five years.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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