Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Practical Nurse

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Sep 29, 2024

This is a job posting for a position at Madigan Army Medical Center in Tacoma, Washington. The position is open to qualified candidates and may offer a recruitment incentive and salary negotiation.

Nutritionist

Company: Department of Agriculture - Foreign Agricultural Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Foreign Agricultural Service FAS links US agriculture to the world, improving foreign market access for US food and agricultural products, and providing food aid and technical assistance to foreign countries.

Data Scientist - Direct Hire Authority

Company: Department of State - Department of State - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This announcement is for a Direct Hire Authority position in the Office of Diversity and Inclusion. The position involves collecting, organizing, and analyzing specialized data sets.

County Program Analyst

Company: Department of Agriculture - Farm Service Agency

Location: Mount Vernon, Washington Mount Vernon, Washington

Posted Sep 29, 2024

This is a County Program Analyst position with listed locations and responsibilities.

Management and Program Analyst

Company: Department of Energy - Department of Energy - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is part of the Department of Energy Office of Intelligence and Counterintelligence. As a Management and Program Analyst, you will be responsible for formulation, coordination, and integration of the organization and the management of data as the Department of Energy Office of Intelligence and Counterintelligence's strategic asset.

Supervisory Chemist (Forensic) or Supervisory Toxicologist (Forensic)

Company: Court Services and Offender Supervision Agency for DC - Pretrial Services Agency

Location: Washington DC

Posted Sep 29, 2024

PSA is looking for a Supervisory ChemistToxicologist to conduct forensic screening and confirmation analyses using GCMS and LCMSMS instruments. The candidate should have experience in leading a staff of scientific professionals in the forensic toxicology field.

County Executive Director in Training

Company: Department of Agriculture - Farm Service Agency

Location: Mount Vernon, Washington Mount Vernon, Washington

Posted Sep 29, 2024

Skagit County and Snohomish County are partnering for a training program that may require travel and relocation within Washington state.

Senior IT Manager #58

Company: Legislative Branch - Senate

Location: Washington DC

Posted Sep 29, 2024

The Senate Sergeant at Arms is seeking a Senior IT Manager. The vacancy announcement and application can be found on the United States Senate Career Page.

Nurse (Case Manager)

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Oak Harbor, Washington Oak Harbor, Washington

Posted Sep 29, 2024

This is a job posting for a position at the Naval Health Clinic at Oak Harbor, Washington.

Foreign Affairs Officer - Direct Hire Authority

Company: Department of State - Department of State - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Bureau of Conflict and Stabilization Operations Office of Near Eastern Affairs aims to anticipate, prevent, and respond to conflict that undermines US national interests through three lines of effort: strategic prevention, conflict resolution, and security sector stabilization.

Media Relations Assistant #647

Company: Legislative Branch - Senate

Location: Washington DC

Posted Sep 29, 2024

The Senate Sergeant at Arms is seeking a Media Relations Assistant. The vacancy announcement and application can be found on the United States Senate Career Page.

Dental Assistant

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Sep 29, 2024

This position is located in the Madigan Army Medical Center in Tacoma, Washington. It is a direct hire solicitation.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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