Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Materials Handler

Company: Department of the Treasury - Bureau of Engraving and Printing

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is located at Bureau of Engraving and Printing within the Warehouse Materials and Distribution Division. As a Materials Handler, you will perform duties associated with shipping, receiving, warehousing, issuing, and storage of supplies and equipment.

CYP Custodian BRITC

Company: Department of the Navy - Commander, Navy Installations

Location: Bremerton, Washington Bremerton, Washington

Posted Sep 29, 2024

The Child and Youth Program Custodian position provides labor and cleaning tasks for various facilities.

PATHWAYS STUDENT INTERN - Program Analyst

Company: Department of Transportation - Federal Transit Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This is a Student Internship position under the Pathways Internship Program. To qualify, you must be a continuing student enrolled or accepted for enrollment for the current or upcoming semesters. You will be required to provide documentation to support eligibility.

Exhibits Specialist (Lighting Specialist)

Company: Other Agencies and Independent Organizations - National Gallery of Art

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The position is responsible for electrical work in exhibition galleries, public spaces, and special events. The incumbent supports lighting installation and maintenance.

Supervisory Electrician

Company: Other Agencies and Independent Organizations - National Gallery of Art

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The position is in the Operations Department of the Facilities Management Division AFM, responsible for supervising and performing the work of operation, maintenance, and repair of electrical devices, distribution systems, and equipment at the National Gallery of Art and the Sculpture Garden.

Deputy Chief Information Officer

Company: Legislative Branch - Congressional Budget Office

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Management Business and Information Services Division at CBO seeks a Deputy Chief Information Officer DCIO who will provide broad guidance on policy and technical issues and who will assist the Chief Information Officer CIO in managing and supervising staff and in planning organizing coordinating budgeting and managing the daily activities necessary to carry out the agency's information technology mission.

FIRE PROTECTION ENGINEER

Company: Department of the Navy - Naval Facilities Engineering Systems Command

Location: Spokane, Washington Spokane, Washington

Posted Sep 29, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply. It also notes that notice of result letters will not be sent to applicants who respond to the flyer.

Management and Program Analyst

Company: Department of Commerce - Office of the Secretary

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This vacancy is for a Management and Program Analyst in the Office of the Secretary within the Department of Commerce.

Technical Writer-Editor

Company: Other Agencies and Independent Organizations - National Archives and Records Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The position is part of the National Archives and Records Administration, and the incumbent will carry out assignments to develop technical skills and judgmental aspects of the work.

SUPPLY MANAGEMENT SPECIALIST

Company: Department of the Army - Army National Guard Units

Location: Camp Murray, Washington Camp Murray, Washington

Posted Sep 29, 2024

This is a job posting for a Supply Management Specialist position in the Washington Army National Guard.

Economist

Company: Executive Office of the President - Council of Economic Advisers

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Economist provides expert advice and analysis to the Director of Macroeconomic Forecasting and the Council of Economic Advisers. The incumbent prepares economic models and reviews policy proposals.

IT Specialist (SYSADMIN)

Company: Department of the Interior - Bureau of Reclamation

Location: Grand Coulee, Washington Grand Coulee, Washington

Posted Sep 29, 2024

Reclamation is seeking a career professional to assist in meeting increasing water demands while protecting the environment in Grand Coulee, Washington.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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