Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Information Technology Specialist (Operating Systems) (Cloud Transformation Lead)

Company: Judicial Branch - Administrative Office of the U.S. Courts

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The position is located in the Department of Technology Services DTS Systems Development and Support Office SDSO, assigned to move the Judiciary to commercial cloud providers and support Cloud Application Modernization.

Program Specialist

Company: Department of Health and Human Services - Administration for Children and Families

Location: Seattle, Washington Seattle, Washington

Posted Sep 29, 2024

This position is located in the Department of Health and Human Services Administration for Children and Families Office of Regional Operations in Seattle, Washington.

Central Cashier

Company: Department of the Navy - Commander, Navy Installations

Location: Bangor, Washington Bangor, Washington

Posted Sep 29, 2024

The position is located within Commander Navy Region Northwest CNRNW Fleet amp Family Readiness Department MWR Admin branch at NBKBangor. It provides various administrative duties to support programs.

CYS Assistant Director NF-03

Company: Department of the Army - Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Sep 29, 2024

The position is with the Clarkmoor Child Development Center at Joint Base Lewis-McChord WA. Eligible applicants must be available to work Monday-Friday, occasional evenings and Saturdays. This is a Regular Full-Time position eligible for leave accrual and benefits.

CHEMIST

Company: Department of the Navy - U.S. Pacific Fleet

Location: Bremerton, Washington Bremerton, Washington

Posted Sep 29, 2024

The job posting is for a Chemist position at the Puget Sound Naval Shipyard and Intermediate Maintenance Facility. Interested applicants must follow the directions in the How to Apply section to be considered.

CYP Direct Care Supervisor - Regatta CDC

Company: Department of the Navy - Commander, Navy Installations

Location: Oak Harbor, Washington Oak Harbor, Washington

Posted Sep 29, 2024

The CYP Direct Care Supervisor position assists the facility Director in providing routine supervisory oversight support and instruction for CYP Direct Care Professionals in Child Development Centers and School Age Care Programs.

Advanced Practice Provider (O-3/O-4/O-5 Billet) Non-Supervisory

Company: Department of Homeland Security - Immigration and Customs Enforcement

Location: Tacoma, Washington Tacoma, Washington

Posted Sep 29, 2024

This position is located within the Department of Homeland Security DHS Immigration and Customs Enforcement ICE Enforcement and Removal Operations ERO ICE Health Service Corps IHSC Office of Deputy Assistant Director of Clinical Services. It is a nonsupervisory position open to USPHS officers and Call to Active Duty CAD candidates.

Senior Attorney (Policy Advisor)

Company: Other Agencies and Independent Organizations - Surface Transportation Board

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Senior Attorney Policy Advisor position provides legal, administrative, and policy expertise to resolve complex passenger rail matters.

DATA MANAGEMENT SPECIALIST (IT SUPPORT)

Company: Department of the Navy - U.S. Pacific Fleet

Location: Bangor, Washington Bangor, Washington

Posted Sep 29, 2024

This is a public notice flyer to notify interested applicants of anticipated vacancies. Interested applicants must follow the directions in the How to Apply section of this flyer to be considered.

Principal Deputy Director Departmental Ethics Office

Company: Department of the Interior - Office of the Solicitor

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Department of the Interior structures its SES positions into categories to determine the minimum pay. The minimum pay for this position is $19190000.

Supervisory IT Program Manager

Company: Other Agencies and Independent Organizations - Federal Communications Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This job posting is for a position in the Office of Managing Director at the Federal Communications Commission in Washington DC. The job does not offer relocation expenses and may be used to fill additional positions within 90 days.

Director, Office of Electric Reliability

Company: Department of Energy - Federal Energy Regulatory Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Federal Energy Regulatory Commission FERC is ranked within the top 5 midsize agencies through the Partnership for Public Services Best Places to Work in the Federal Government Rankings.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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