Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

DOD Cyber Excepted Service 7th Signal Command 106th Signal Brigade

IT SPECIALIST (INFOSEC)

Company: Department of the Army - U.S. Army Cyber Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Sep 29, 2024

This position is with the 7th Signal Command 106th Signal Brigade located in Pierce Washington. It is a DOD Cyber Excepted Service CES personnel system position.

View Details Apply on usajobs.gov
Division of Depositor Federal Deposit Insurance Depositor and Consumer

Financial Analyst, CG-1160-12/13

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position provides support in depositor and consumer protection topics, fair lending, and financial inclusion.

View Details Apply on usajobs.gov
Division of Depositor Federal Deposit Insurance Depositor and Consumer

Financial Analyst, CG-1160-12/13

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position provides support in depositor and consumer protection topics, fair lending, and financial inclusion.

View Details Apply on usajobs.gov
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Building Management Specialist (Building Management Specialist (Services Contracts COTR)

Company: Department of the Treasury - Internal Revenue Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The text is about finding more information about an IRS agency and its careers. It provides a link to learn more about the agency and its eligibility criteria.

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Economist Research Analyst Departmental Offices Terrorist Financial Intelligence Office

Economist (Research Analyst)

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is for an Economist Research Analyst at the Departmental Offices Terrorist and Financial Intelligence Office of Foreign Assets Control. The role involves providing economic analysis to support macroeconomic and financial policy analysis.

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Join our team exciting leadership role directs planning design services

Director, Planning and Design Division

Company: Legislative Branch - Architect of the Capitol

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Architect of the Capitol is hiring a Director for the Planning and Design Division, responsible for planning, design, sustainability, and policy formulation.

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Lake Roosevelt National Pacific West Region This position is

Archeologist

Company: Department of the Interior - National Park Service

Location: Coulee Dam, Washington Coulee Dam, Washington

Posted Sep 29, 2024

This position is located at Lake Roosevelt National Recreation Area in the Pacific West Region.

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Division of Depositor Federal Deposit Insurance Depositor and Consumer

Financial Analyst, CG-1160-12/13

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position provides support in depositor and consumer protection topics, fair lending, and financial inclusion.

View Details Apply on usajobs.gov
Presidential Innovation Fellows mid-level entrepreneurs federal government agencies

IT Specialist - Presidential Innovation Fellow (2210)

Company: General Services Administration - Technology Transformation Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Presidential Innovation Fellows program pairs entrepreneurs and technologists with federal civil servants to tackle national challenges. Fellows work as senior advisors for 12-24 months, shaping policy and advancing technology for public good.

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Please limit your resume Only the first 5 pages Director of Public Works

Electrical Engineer (Interdisciplinary)

Company: Department of the Army - United States Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Sep 29, 2024

The job posting is for a Director of Public Works position at US Army IMCOM, Joint Base Lewis-McChord, WA. The job requires a resume to be submitted, and only the first 5 pages will be reviewed.

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Assistant General Counsel Office of the General Counsel Secretary of the Treasury

Assistant General Counsel (Enforcement & Intelligence)

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The incumbent is an Assistant General Counsel in the Office of the General Counsel, responsible to the Secretary of the Treasury for legal activities and supervision of the Legal Division.

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This position is located at Departmental Offices Contracting Officer Representative

Contracting Officer Representative (COR)

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is for a Contracting Officer Representative at Departmental Offices, managing technical aspects of contracts and contracting processes.

View Details Apply on usajobs.gov

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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