Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Recreation Assistant - Liberty

Company: Department of the Navy - Commander, Navy Installations

Location: Everett, Washington Everett, Washington

Posted Sep 29, 2024

The Morale Welfare and Recreation department provides fitness, recreation, lodging, and food and beverage programs for service members and their families.

Supply Technician

Company: Department of the Navy - U.S. Pacific Fleet

Location: Naval Air Station Whidbey Island, Washington Naval Air Station Whidbey Island, Washington

Posted Sep 29, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply. It also notes that notice of result letters will not be sent to applicants who respond to the flyer.

Associate Director, Interpretation, Education and Volunteers

Company: Department of the Interior - National Park Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Interpretation Education and Volunteers Directorate IEV provides leadership for visitor and community engagement and supports the work of the NPS to welcome and create meaningful experiences with visitors from around the world.

Physical Therapy Assistant

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Sep 29, 2024

This job posting is for a position in the Physical Medicine and Rehab Department at Madigan Army Medical Center in Tacoma, WA. The job is a direct hire and may offer salary negotiation and recruitment or relocation incentives.

​​Supervisory Industrial Specialist​ (​Chief Executive Officer,Federal Prison Industries)

Company: Department of Justice - Justice, Bureau of Prisons/Federal Prison System

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is in the Senior Executive Service, but SES Veterans preference does not apply.

Interdisciplinary Supervisory General Engineer/Physical Scientist

Company: Department of Energy - Department of Energy - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The DOE Clean Energy Corps is seeking a Physical Science and Engineering Director to lead the physical science and engineering support for clean energy demonstration projects.

Facility Operations Specialist (Open to both U.S. Citizens and Federal Employees)

Company: Department of Transportation - Federal Highway Administration

Location: Vancouver, Washington Vancouver, Washington

Posted Sep 29, 2024

The Facility Operations Specialist is responsible for maintaining and improving Federal Highways Administration property buildings and grounds.

Supervisory Health Technician (Optometry)

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Sep 29, 2024

This is a job posting for a position at the Defense Health Agency Puget Sound Market Army Medical Center Madigan Department of Primary Care Optometry Clinic in Tacoma, Washington. The posting mentions a direct hire solicitation and the possibility of an advance in hire or recruitment incentive.

IT PROJECT MANAGER (PLCYPLN)

Company: Department of the Navy - STRATEGIC SYSTEMS PROGRAMS (SSP)

Location: Bangor, Washington Bangor, Washington

Posted Sep 29, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply.

Associate Special Counsel, General Law Division (GLD)

Company: Other Agencies and Independent Organizations - Office of Special Counsel

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The job posting is seeking an experienced attorney and leader to serve as the Associate Special Counsel of the General Law Division. The role involves leading various units and requires exceptional legal advocacy skills.

Chief Compliance Standards and Risk Officer

Company: Department of Justice - Bureau of Alcohol, Tobacco, Firearms, and Explosives

Location: Washington DC

Posted Sep 29, 2024

ATF is a law enforcement agency that protects communities from violent crimes and partners with communities to safeguard the public.

Emergency Management Specialist (Mitigation)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Bothell, Washington Bothell, Washington

Posted Sep 29, 2024

The job posting is for an Emergency Management Specialist Mitigation position in Region Ten. The ideal candidate will have experience implementing hazard mitigation grant programs, data analysis, and project management.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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