Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

HR Specialist (Employee Benefits/Payroll)

Company: Other Agencies and Independent Organizations - Federal Communications Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This job posting is for a position in the Office of Managing Director OMD Human Resources HR Payroll Benefits Service Center PBSC Federal Communications Commission FCC in Washington DC. The job does not offer relocation expenses and may be used to fill additional positions within 90 days.

Financial Analyst

Company: Department of Commerce - National Institute of Standards and Technology

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This notice is issued under directhire authority in response to the Creating ful Incentives to Produce Semiconductors CHIPS Act of 2022 for which NIST has a critical hiring need.

Contract Specialist

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The ideal candidate for this position has experience executing and administering complex contract actions under tight deadlines for commercial and noncommercial services.

Conservator

Company: Other Agencies and Independent Organizations - Smithsonian Institution

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Smithsonian Institution is a large museum complex with 21 museums and a collection of 148 million specimens and artifacts. Its mission is to promote understanding of the natural world and our place in it.

Chief Environmental Programs USACE

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

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Budget Analyst

Company: Department of State - Department of State - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Bureau of Conflict and Stabilization Operations anticipates and responds to conflict that undermines US national interests by focusing on strategic prevention, conflict resolution, and security sector stabilization.

PATHWAYS STUDENT INTERN (Civil Engineer)

Company: Department of Transportation - Federal Highway Administration

Location: Vancouver, Washington Vancouver, Washington

Posted Sep 29, 2024

This is a Student Internship position under the Pathways Internship Program. To qualify, you must be a continuing student enrolled or accepted for enrollment for the current or upcoming semesters. You will be required to provide documentation to support eligibility.

Director of Legislative Affairs

Company: Legislative Branch - U.S. Capitol Police

Location: Washington DC

Posted Sep 29, 2024

The United States Capitol Police safeguards Congress and its employees, protecting them from crime, disruption, and terrorism, to ensure a safe and secure environment.

Systems Accountant

Company: Department of the Treasury - Bureau of Engraving and Printing

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is located at Bureau of Engraving and Printing within the Accountability Systems and Compliance Division. As a Systems Accountant, you will receive assignments to develop broader knowledge and skills.

Educational Technician (Education Technician)

Company: Department of Justice - Justice, Bureau of Prisons/Federal Prison System

Location: Seatac, Washington Seatac, Washington

Posted Sep 29, 2024

The agency fosters a humane and secure environment, ensuring public safety and preparing individuals for successful reentry into their communities. Their diverse and innovative workforce creates a strong foundation of safety and security through principles of humanity and normalcy.

SECURITY GUARD

Company: Department of the Navy - Commander, Navy Installations

Location: Oso, Washington Oso, Washington

Posted Sep 29, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply. It also notes that notice of result letters will not be sent to applicants who respond to the flyer.

Operations Research Analyst

Company: Department of Homeland Security - Immigration and Customs Enforcement

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This is a job posting for a nonbargaining unit position in the Department of Homeland Security Immigration and Customs Enforcement Office of Investment and Program Accountability in Washington, D.C.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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