Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Deputy Director Division of Information and Solutions

Company: Department of Health and Human Services - Office of the Secretary of Health and Human Services

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is located in the Department of Health and Human Services DHHS Office of the Secretary OS Office of the Assistant Secretary for Financial Resources ASFR Office of Grants OG.

INTELLIGENCE SPECIALIST

Company: Department of the Navy - Naval Special Warfare Command

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The position is for an Intelligence Specialist in the Intelligence and Information Warfare Directorate of COMNAVSPECWARDEVGRU, located in Washington DC. It is an excepted service position that does not confer competitive status.

External Affairs Specialist (Congressional Stakeholder Relations)

Company: Other Agencies and Independent Organizations - Federal Housing Finance Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The employee will serve as an External Affairs Specialist Congressional Stakeholder Relations and will report to the Stakeholder Relations section in the Office of Congressional Affairs and Communications OCAC to support a wide range of Agency communications activities and strategies pertaining to both congressional affairs and stakeholder relations.

Food Service Worker

Company: Department of the Navy - Commander, Navy Installations

Location: Everett, Washington Everett, Washington

Posted Sep 29, 2024

The incumbent performs various tasks in a food service setting, including setting up counters, serving food, and maintaining a clean environment.

Attorney-Adviser (General)

Company: Department of the Army - United States Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Sep 29, 2024

This position is located at US Army Installation Command and Joint Base Lewis-McChord. If selected, the appointment will remove you from the competitive service.

Senior Construction Inspector

Company: Legislative Branch - Architect of the Capitol

Location: Washington DC

Posted Sep 29, 2024

The selectee will be responsible for inspecting work on construction projects for compliance with contract specifications. Projects involve structures that are of great historical significance requiring the use of specialized construction methods to accomplish.

CYP Assistant

Company: Department of the Navy - Commander, Navy Installations

Location: Bremerton, Washington Bremerton, Washington

Posted Sep 29, 2024

CYP Assistants work with children and youth, helping them develop social skills, make healthy choices, and build self-help and school readiness skills.

Lead Business Analyst

Company: Department of the Treasury - U.S. Mint

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is for a Lead Business Analyst at the US MintManufacturing Directorate, responsible for leading inventory team activities.

Facilities Services Supervisor-Day #184

Company: Legislative Branch - Senate

Location: Washington DC

Posted Sep 29, 2024

The Senate Sergeant at Arms is seeking a Facilities Services Supervisor. The vacancy announcement and application can be found on the United States Senate Career Page.

Therapeutic Radiologic Technologist - Medical Dosimetrist

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Seattle, Washington Seattle, Washington

Posted Sep 29, 2024

The Therapeutic Radiologic Technologist Medical Dosimetrist produces treatment planning dosimetry calculations for conventional or IMRT external beam radiation using a computerized treatment planning system.

General Attorney

Company: Department of Homeland Security - Customs and Border Protection

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is with the Department of Homeland Security within US Customs and Border Protection Office of Associate Chief Counsel Enforcement and Operations located in Washington DC.

AIRCRAFT ENGINE MECHANIC

Company: Department of the Air Force - Air National Guard Units

Location: Fairchild AFB, Washington Fairchild AFB, Washington

Posted Sep 29, 2024

This is a job posting for an Aircraft Engine Mechanic position at the 141st Air Refueling Wing in Washington. The position is a temporary excepted service job and requires a resume with original words.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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