Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Emergency Management Specialist (Recovery)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The ideal candidate is a proactive high-performing individual with exceptional multitasking abilities and experience managing projects, developing reports, plans, supporting and/or creating exercises, and demonstrating strong written and oral communication skills.

Interdisciplinary

Company: Department of the Navy - Office of Naval Research

Location: Naval Research Laboratory, Washington, District of Columbia Naval Research Laboratory, Washington, District of Columbia

Posted Sep 29, 2024

This is a public notice flyer for a job opening at the Naval Research Laboratory. Interested applicants must follow the directions in the How to Apply section to be considered.

Deputy Assistant Chief Counsel for General Law

Company: Department of Transportation - Pipeline and Hazardous Materials Safety Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The position provides legal advice and support to PHMSA on general law matters.

Recreation Assistant (Sports)

Company: Department of the Navy - Commander, Navy Installations

Location: Silverdale, Washington Silverdale, Washington

Posted Sep 29, 2024

The Morale Welfare and Recreation department provides fitness, recreation, lodging, and food and beverage programs for service members and their families.

Communications Specialist (Open to both U.S. Citizens and Federal Employees)

Company: Department of Transportation - Federal Highway Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Communications Specialist will be responsible for administering and maintaining a public information program for the FHWA using social media and web 20 strategies and applications.

SEXUAL VIOLENCE PREVENTION SPECIALIST (PREV WF)

Company: Department of the Army - Army National Guard Units

Location: Camp Murray, Washington Camp Murray, Washington

Posted Sep 29, 2024

This is a job posting for a Washington National Guard Title 5 Excepted Service Technician position. The job is located in Washington and is a temporary excepted service position.

Food Service Worker/Dishwasher

Company: Department of the Navy - Commander, Navy Installations

Location: Bangor, Washington Bangor, Washington

Posted Sep 29, 2024

The incumbent will perform various duties related to cleaning and maintaining dishes, including removing soiled dishes, pre-rinsing, and loading them into the dishwasher.

General Engineer

Company: Department of Homeland Security - U.S. Coast Guard

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is located in the Department of Homeland Security's United States Coast Guard, in Washington DC.

Attorney- Advisor

Company: Department of Transportation - Office of the Secretary of Transportation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The selectee will serve as the primary legal advisor to the General Counsel and Deputy General Counsels, often acting on their behalf on matters involving operational issues related to the Department's policies and programs.

CYP Assistant

Company: Department of the Navy - Commander, Navy Installations

Location: Everett, Washington Everett, Washington

Posted Sep 29, 2024

CYP Assistants work with children and youth, helping them develop social skills, make healthy choices, and build self-help and school readiness skills.

Supervisory Program Specialist (CYS) NF-03

Company: Department of the Army - Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Sep 29, 2024

The position is located at Joint Base Lewis-McChord WA with the Clarkmoor Child Development Center. It's a regular full-time position with benefits and leave accrual. Eligible candidates should apply with relevant transcripts and full contact information.

Safety and Occupational Health Specialist

Company: Legislative Branch - Architect of the Capitol

Location: Washington DC

Posted Sep 29, 2024

The position is for a Safety and Occupational Health Specialist in the Architect of the Capitol Office of the Chief of Operations Superintendent. The role involves developing safety program requirements, performing safety inspections, and providing information on existing program policies and requirements.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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