Technical Support Jobs

1,350,001 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Business Analyst - German speaking (f/m/x)

Company: IBM

Location: Zurich, CH

Posted Dec 16, 2025

This job description highlights a role at IBM Consulting involving collaboration with clients, technical expertise, and career growth opportunities. It emphasizes innovation, long-term relationships, and professional development, while outlining required skills and benefits like training and global project involvement.

Business Transformation Consultant-Asset Management

Company: IBM

Location: Pune, IN

Posted Dec 16, 2025

This job description outlines a role at IBM Consulting involving technical expertise in Maximo EAM, system integration, and client collaboration. Responsibilities include leading upgrades, assessing customization needs, and providing advisory support. Requirements include a bachelor's degree and proficiency in specific technologies.

Package Consultant-Oracle Cloud CX

Company: IBM

Location: Pune, IN

Posted Dec 16, 2025

The text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and technical expertise in delivering solutions. It highlights opportunities to work with industry visionaries and leverage IBM's technology platforms for impactful client outcomes.

Electrical Engineer

Company: IBM

Location: Yorktown Heights, US

Posted Dec 16, 2025

This job description outlines the responsibilities of an Electrical Engineer supporting electrical design and operations in critical facilities. Key duties include maintaining electrical infrastructure reliability, managing maintenance tasks, ensuring compliance with safety codes, and collaborating with vendors. The role requires 8+ years of experience, technical expertise in electrical systems, and strong communication skills.

Sr Engineering Manager, Security Engineering

Company: IBM

Location: BANGALORE, IN

Posted Dec 16, 2025

This job description outlines a Sr Manager role focused on vulnerability management and compliance automation for HashiCorp's products. The position requires leadership in security programs, collaboration with cross-functional teams, and expertise in cloud-native architectures. Key responsibilities include designing security tools, managing risk posture, and contributing to strategic planning.

Digital Security - Senior Managing Consultant

Company: IBM

Location: Riyadh, SA

Posted Dec 16, 2025

This job description outlines the role of a Digital Security Senior Managing Consultant focused on cloud security, identity and access management (IAM), and hybrid cloud transformations. The position requires expertise in cloud-native security, compliance standards, and delivering large-scale security solutions. Key responsibilities include consulting, leadership in solution delivery, and building trusted advisor relationships with clients.

Spark Cluster Admin

Company: IBM

Location: BANGALORE, IN

Posted Dec 16, 2025

This job description highlights a senior role in Spark cluster administration with opportunities for growth and collaboration. The position emphasizes technical expertise in Apache Spark, OpenShift, and DevOps practices, along with career development through onboarding and continuous learning. IBM's focus on innovation and digital transformation is presented as a key driver for success.

System Development Engineer

Company: IBM

Location: BANGALORE, IN

Posted Dec 16, 2025

The text highlights India Systems Development Lab's contributions to technology innovation and outlines a Java + ReactJS full stack developer role with responsibilities spanning frontend/backend development, DevOps, and technical mentorship.

Application Developer-ReactJS

Company: IBM

Location: Mumbai, IN

Posted Dec 16, 2025

This job description outlines a role at IBM Consulting's Client Innovation Centers, focusing on delivering technical expertise to public and private sector clients. Responsibilities include teamwork, training, and communication skills, with requirements for a bachelor's degree and technical proficiency in React.js. Preferred qualifications include a master's degree and experience with code coverage and reusable components.

Early Associates Internship: Strategy & Transformation

Company: IBM

Location: MADRID, ES

Posted Dec 16, 2025

This job opportunity at IBM Consulting offers a career focused on hybrid cloud and AI transformation, emphasizing collaboration with global clients and organizational change strategies. Candidates will support HR transformation projects, requiring analytical skills, bilingual proficiency, and a proactive attitude.

Application Consultant-EAI

Company: IBM

Location: BANGALORE, IN

Posted Dec 16, 2025

This job description highlights a career in IBM Consulting focused on long-term client relationships, hybrid cloud and AI solutions, and collaborative innovation. The role involves software development using Agile methodologies, technical documentation, and problem-solving, with requirements emphasizing Dell Boomi integration expertise and cloud platform experience.

Application Developer-Cloud FullStack

Company: IBM

Location: Hyderabad, IN

Posted Dec 16, 2025

This text describes a Full Stack Developer role at IBM Consulting, emphasizing collaboration with global clients, technical expertise in Java, Spring Boot, Angular, and microservices, along with requirements for containerization, CICD processes, and Agile methodologies. It highlights the opportunity to work on innovative projects within IBM's ecosystem while meeting educational and technical qualifications.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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