Technical Support Jobs

1,350,001 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Procurement Manufacturing Engineer Intern

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 09, 2025

This job description outlines the role of a Procurement Manufacturing Engineer PME intern, involving support for new product development, supplier collaboration, quality management, and process oversight. It details responsibilities, required education, technical skills, and preferred experience in supply chain and engineering domains.

プロジェクトマネージャー

Company: IBM

Location: Tokyo, JP

Posted Dec 09, 2025

This job description outlines a project manager role involving leadership of system development projects across multiple industries, collaboration with clients and teams, and management of project lifecycle stages from planning to post-implementation support.

SAP Trainee

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This text describes a career opportunity at IBM Consulting, emphasizing collaboration with global clients, SAP system implementation, and professional growth. It highlights required skills, positive work environment, and the impact of the role on innovative companies.

(IJDS DXセンター) Application Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description outlines a Japanesespeaking role in IBM Consulting Japan, emphasizing collaboration with global clients, hybrid cloud AI projects, and career growth opportunities. The position requires Japanese proficiency, technical expertise in development frameworks, and leadership experience for project management.

Application Architect

Company: IBM

Location: Tokyo, JP

Posted Dec 09, 2025

This job description outlines a role in IBM Consulting focused on hybrid cloud and AI solutions, requiring expertise in cloud migration, application architecture, and DevOps. The position emphasizes collaboration with global clients and technical leadership in innovative projects.

Package Consultant-SAP HANA FIN FI

Company: IBM

Location: Ahmedabad, IN

Posted Dec 09, 2025

The text describes a career in IBM Consulting focused on client collaboration, hybrid cloud and AI innovation, and technical expertise in SAP implementations. It highlights opportunities to work with global clients, lead projects, and leverage IBM's technology platforms for impactful solutions.

Consulting Account Executive

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description highlights a Consulting Account Executive role at IBM, emphasizing opportunities to lead in technology innovation, solve complex problems, and grow business through collaboration with clients and partners. The position requires expertise in data analytics, strong communication skills, and a proactive approach to sales and relationship-building.

Quantum Developer

Company: IBM

Location: Praha, CZ

Posted Dec 09, 2025

This text promotes a quantum computing job opportunity with benefits like mentoring from IBM employees, hands-on experience with IBM Quantum, and career development in quantum consulting. It outlines role responsibilities, required education, and preferred skills while emphasizing inclusive team collaboration.

AI for Code - MSc and PHD-Summer internship 2026- Research Lab

Company: IBM

Location: Haifa, IL

Posted Dec 09, 2025

IBM's AI4Code internship offers innovative research opportunities in agentic AI for software development, with collaboration with top researchers and potential for publication or patents. Ideal for motivated students with coding skills and interest in AI-driven solutions.

Package Specialist-SAP HANA Basis

Company: IBM

Location: Gurgaon, IN

Posted Dec 09, 2025

This job description outlines an SAP Consultant role at IBM Consulting, emphasizing technical expertise, innovation, and collaboration in delivering SAP solutions. Responsibilities include technical design, client advisory, and working with advanced technologies. Requirements include a bachelor's degree, 5+ years of SAP experience, and certifications. The role involves global collaboration and project leadership.

Data Engineer-Data Platforms-Azure

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines a Data Engineer role at IBM Consulting, requiring graduate degrees, 7+ years of data engineering experience with Azure and Python, and expertise in databases, cloud technologies, and scripting languages. It emphasizes technical skills and professional qualifications for a client-facing innovation position.

Industry Consultant-Financial Markets

Company: IBM

Location: Hyderabad, IN

Posted Dec 09, 2025

This job description outlines a role at IBM Consulting's delivery centers, emphasizing technical expertise, team collaboration, training skills, and educational requirements. It highlights responsibilities involving innovation, client support, and specific technical proficiencies.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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