Technical Support Jobs

1,350,001 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

DevOps Engineer

Company: Guidehouse

Location: Remote

Posted Dec 08, 2025

This job posting seeks a DevOps Engineer to support development, QA, and operations across multiple applications. The role emphasizes automation, cloud-native infrastructure, and collaborative practices. Key responsibilities include system monitoring, security integration, and CICD pipeline management. Required qualifications include US citizenship, a bachelor's degree, and experience with DevOps tools. The position offers competitive compensation ranging from $980,000 to $1,630,000, along with comprehensive benefits like medical insurance, retirement plans, and professional development opportunities.

HR onboarding professional

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

The Onboarding Specialist role involves coordinating pre-onboarding activities, ensuring compliance, and creating a positive employee experience. Key responsibilities include managing documentation, facilitating onboarding sessions, and supporting new hires' integration into the company.

Chronic Care Manager (Compact States)

Company: Harris

Location: Remote

Posted Dec 08, 2025

This job posting describes a remote Chronic Care Manager role with part-time flexibility, productivity-based pay, and opportunities for full-time employment. It outlines responsibilities, requirements, and benefits while emphasizing work-life balance and professional growth.

Senior Python Developer

Company: OnTheGoSystems

Location: Europe

Posted Dec 08, 2025

OTGS offers a positive work environment with growth opportunities, impactful projects, and a remote-first team. They emphasize innovation, mentorship, and real-world impact.

Lead Gameplay Programmer

Company: CD PROJEKT RED

Location: Remote

Posted Dec 08, 2025

CD PROJEKT RED seeks a Lead Gameplay Programmer for Cyberpunk 2, offering competitive pay, remote/hybrid options, and comprehensive benefits. The role involves managing a team, developing gameplay systems, and collaborating across disciplines.

Senior Story Programmer

Company: CD PROJEKT RED

Location: Remote

Posted Dec 08, 2025

CD PROJEKT RED seeks a Senior Story Programmer for Cyberpunk 2, offering competitive pay, flexible hours, and comprehensive benefits. The role involves developing story tools and collaborating with designers while enjoying perks like mental health support, gym reimbursement, and a dog-friendly workspace.

Android Engineer

Company: FAIRTIQ AG

Location: Remote

Posted Dec 08, 2025

FAIRTIQ's job posting highlights their mission to build scalable mobile platforms, collaboration with teams, and benefits like a dynamic work environment and professional growth opportunities.

DevOps Engineer

Company: IBM

Location: Krakow, PL

Posted Dec 09, 2025

This job posting seeks DevOps Engineers to build and maintain a CICD pipeline for IBM container products. Responsibilities include implementing pipeline operations, collaborating with teams, automating processes, and providing technical support. Requirements emphasize experience with DevOps tools, scripting languages, and cloud technologies.

SRE

Company: IBM

Location: SÃO PAULO, BR

Posted Dec 09, 2025

IBM Consulting offers roles focused on innovation, client collaboration, and technical expertise in hybrid cloud and AI, emphasizing growth and impactful solutions.

PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

The text describes a career in IBM Consulting focused on long-term client collaboration, digital transformation, and innovation. It highlights responsibilities in recruitment, sourcing strategies, and partnership management, emphasizing growth opportunities and supportive work environments.

Paid Media Specialist

Company: GrowthAssistant

Location: Remote

Posted Dec 08, 2025

A job posting for a Paid Media Specialist seeking 2+ years of experience in social ad buying, with benefits like remote work and performance bonuses. Responsibilities include managing campaigns, competitor research, and data analysis.

金融業界担当セールスコンサルタント

Company: IBM

Location: Tokyo, JP

Posted Dec 09, 2025

This role involves consulting and sales for insurance clients, leveraging IBM's technology to drive digital transformation and career growth opportunities through collaboration and innovation.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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