Technical Support Jobs
1,350,193 open positions · Updated daily
With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.
Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.
Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.
Product Marketing Coordinator
Company: Newsela
Location: Remote
Posted Dec 07, 2025
The Product Marketing Coordinator role at Newsela involves supporting the product marketing team in launching new features, assisting in the creation of marketing and sales collateral, conducting market research, and providing ad hoc support. The role offers an opportunity to work on a mission-driven team, gain hands-on experience in product marketing, and make an impact in K12 education.
Sales Engineer
Company: Mechanical Orchard
Location: Remote
Posted Dec 07, 2025
Mechanical Orchard specializes in safely modernizing critical business applications to make them adaptable to market challenges. They apply Agile principles and AI pragmatically, aiming to transform how companies operate and innovate. The company is seeking a Sales Engineer to help acquire new logos and expand trust in their modernization programs.
Senior Product Designer
Company: Reka
Location: USA
Posted Dec 07, 2025
The Senior Product Designer role at Reka focuses on bridging the gap between cutting-edge machine learning technologies and user-centric design. The role involves leading design initiatives, conducting user research, creating prototypes, establishing design systems, and collaborating across departments. Reka is a globally distributed AI startup with a mission to build useful multimodal AI and empower organizations.
Product Manager - CMS
Company: Figma
Location: Remote
Posted Dec 07, 2025
Figma is hiring a Product Manager to lead the development of a new content and digital asset management system. The role involves collaborating with multiple teams, defining long-term strategy, and working on complex infrastructure-related product requirements. The ideal candidate should have 5+ years of experience as a Product Manager, 2+ years in content or digital asset management, and excellent organizational, communication, and analytical skills.
Senior Site Reliability Engineer
Company: Cloudbeds
Location: Remote
Posted Dec 07, 2025
The job description highlights the role of a Senior Site Reliability Engineer in ensuring platform reliability and performance for global hospitality transactions. The SRE team values collaboration, innovation, and automation. The ideal candidate should have extensive experience with AWS, Kubernetes, monitoring tools, and infrastructure automation.
Sr. Software Engineer - Partner Sharing (Backend)
Company: Zapier
Location: North America
Posted Dec 07, 2025
Zapier is hiring a Senior Backend Engineer to help shape the future of partner-powered automation through the Powered by Zapier API. The Partner Sharing team develops deep strategic relationships with managed partners by offering integration and automation solutions. The role involves designing and building new partner-facing APIs, expanding and improving the Powered by Zapier platform, enhancing partner developer tools and documentation, and collaborating across teams.
Senior Manager - Technical Revenue Accounting
Company: Twilio
Location: Remote
Posted Dec 07, 2025
The job posting is for a Senior Manager Technical Revenue Accounting role at Twilio. The role involves leading the evaluation, development, and implementation of revenue recognition policy, ensuring compliance with ASC 606. The successful candidate will be a strategic thinker, trusted leader, and expert in technical accounting, with experience in SaaS and usage-based revenue models.
Sales Operations Analyst
Company: Canonical
Location: Remote
Posted Dec 07, 2025
Canonical is a leading provider of open source software and operating systems, with a widely used platform called Ubuntu. The company is founder-led, profitable, and growing, with a global distributed team. They are hiring Sales Operations Analysts to support sales teams and improve processes.
Sr. Revenue Enablement Specialist
Company: Zapier
Location: North America
Posted Dec 07, 2025
Zapier is seeking an experienced Sr Revenue Enablement Specialist to create effective learning experiences for GTM teams. The role involves designing onboarding, building scalable systems, partnering with cross-functional teams, and using automation and AI to streamline learning. Zapier values diversity, inclusion, and remote work.
Sr. Software Engineer - Enterprise Zone (Backend & Full Stack)
Company: Zapier
Location: North America
Posted Dec 07, 2025
Zapier is expanding its Enterprise zone and hiring Senior Backend and Full Stack Engineers to empower large companies to implement automation at scale. The company focuses on building new approaches for enterprise account management, maintaining system resilience, creating asset management systems, and developing an Enterprise Observability Platform. These roles offer high visibility, impact, and opportunities to work with AI and drive innovation in workflow management.
Brand & Community Lead - Pressable
Company: Automattic Careers
Location: North America,Latin America,Europe,Africa,APAC
Posted Dec 07, 2025
Pressable, a managed WordPress hosting platform, is seeking a Brand & Community Lead to define and execute their brand strategy, content, community engagement, and events. The role involves shaping the brand voice, visual identity, and storytelling across channels, as well as collaborating with cross-functional teams to drive awareness, engagement, and advocacy.
Sr. Software Engineer - MCP (Backend)
Company: Zapier
Location: North America
Posted Dec 07, 2025
Zapier is an AI automation company that helps businesses increase productivity and serve customers better. They are hiring a Senior Backend Engineer to design and scale systems for their Model Context Protocol (MCP), an open standard for AI agents to reason, act, and orchestrate workflows across Zapier's 8000+ integrations. The role involves designing APIs, building platform primitives, collaborating with cross-functional partners, and prioritizing scalability, performance, security, and clarity for developers and AI systems.