Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Clojure/ClojureScript Engineer - Fashion AI Automation

Company: Stylitics

Location: USA

Posted Dec 05, 2025

Stylitics is a leading visual outfitting and styling solution for top retailers and brands, using AI and stylist expertise to deliver outfit recommendations. They are seeking a skilled Clojure engineer to build AI-powered fashion and retail automation systems, including outfit image generation, product copywriting, review flows, and vector search architectures.

Senior React.js Full-stack Developer

Company: Lemon.io

Location: Americas, Europe, Asia, Oceania - with exceptions

Posted Dec 05, 2025

Lemonio is a marketplace connecting talented senior developers with handpicked startups in the US and Europe. They offer competitive compensation, flexible schedules, and support throughout the cooperation stages. The company emphasizes clear communication, self-organization, and reliability. They have multiple projects available for senior developers with various tech stacks.

Software Engineer Intern

Company: Pinterest

Location: USA

Posted Dec 05, 2025

Pinterest is seeking inquisitive and collaborative interns to join their IT Data Platform team. Interns will work closely with mentors, data and backend engineers to learn about large-scale systems and contribute to building new technologies, features, and tools. The position requires current enrollment in a computer science or related technical field program, with a bachelor's degree to be obtained by June 2027. Interns will have the opportunity to demonstrate accountability, execute technical tasks, deliver well-documented code, communicate ideas, and collaborate with the team on real projects.

Technical Support Advisor II

Company: SpryPoint

Location: North America

Posted Dec 05, 2025

SpryPoint is a high-growth software company revolutionizing the utility industry with its cloud-native platform. Founded in 2012, the company has grown to 285+ employees serving 100+ utility clients across North America and the Caribbean. SpryPoint's mission is to provide comprehensive solutions that modernize the entire metertocash process, with a focus on customer success and continuous improvement.

Brand Marketing Manager

Company: Dropbox

Location: USA

Posted Dec 05, 2025

Dropbox is looking for a Brand Marketing Manager to lead event and campaign execution, cross-functional collaboration, and vendor management. The role requires 8+ years of experience in marketing operations, brand marketing, or project management, with a strong interest in creative work and top-of-funnel marketing.

Executive Assistant

Company: DevRev

Location: Philippines

Posted Dec 05, 2025

DevRev is seeking an Executive Assistant to support their CXO with administrative tasks, communication, and project management. The role requires a proactive, detail-oriented individual with 5+ years of experience and excellent organizational and communication skills.

Counsel - Commercial

Company: HubSpot

Location: USA

Posted Dec 05, 2025

HubSpot is seeking an experienced commercial and privacy lawyer to lead the Commercial Legal Team, supporting Customer Success Teams in North America. The role involves providing legal guidance on AI, privacy, and regulatory challenges, managing contract negotiations, resolving disputes, and developing enablement materials for Customer Success teams.

Content Enrichment Specialist - French

Company: 1021 Creative

Location: UK

Posted Dec 05, 2025

The Content Enrichment Specialist role involves reviewing, analyzing, and curating video content for a client. The position requires strong communication skills, adaptability, and familiarity with pop culture and social media trends. The role may involve exposure to disturbing content and requires working occasional holidays, evenings, and weekends.

Industry Solutions Lead - Media & Creatives

Company: Dropbox

Location: Remote

Posted Dec 05, 2025

This role involves developing creative workflow solutions for media industries, collaborating with cross-functional teams, and requiring expertise in media tech and AI applications.

Director of Product - New Initiatives

Company: Dropbox

Location: Remote

Posted Dec 05, 2025

This job description highlights a high-impact role leading innovative AI-driven product initiatives at Dropbox, emphasizing strategic leadership, cross-functional collaboration, and rapid experimentation. The position offers significant autonomy and aligns with Dropbox's mission to transform digital work, with competitive compensation across multiple regions.

Senior Frontend Engineer - GraphQL & Networking Platform

Company: Airbnb

Location: USA

Posted Dec 05, 2025

The Community You Will Join section describes the Client Data & Networking Platform team at Airbnb, which empowers engineers to build fast, reliable, and data-rich features at scale. The Difference You Will Make section highlights the role of a frontend engineer in shaping the foundations for product engineers to deliver excellent user experiences. The Typical Day section outlines the responsibilities of collaborating with various teams and driving adoption of tooling and frameworks.

Staff Backend Product Software Engineer, Core Sync

Company: Dropbox

Location: Remote

Posted Dec 05, 2025

The role of Staff Engineer at Dropbox focuses on shaping the reliability and scalability of the Dropbox Sync system. The position involves partnering with cross-functional teams, driving technical strategy, and mentoring other engineers. The company values simplicity, trust, and continuous improvement in its core product experience.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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