Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Senior Project Manager - Ubuntu Embedded Systems

Company: Canonical

Location: Remote

Posted Dec 03, 2025

Canonical is a leading open-source provider offering a Senior Project Manager role with global opportunities, competitive compensation, and a distributed work environment. The position involves managing complex projects and collaborating with international teams, while the company emphasizes innovation, diversity, and professional growth.

Site Reliability / Gitops Engineer

Company: Canonical

Location: Remote

Posted Dec 03, 2025

Canonical is a leading provider of open source software and operating systems. They are hiring a Site Reliability Gitops Engineer to join their IS team and drive operations automation. The role involves developing infrastructure as code, automating software operations, and collaborating with development teams.

Senior C++ Database Engine Developer

Company: MariaDB plc

Location: Remote

Posted Dec 03, 2025

MariaDB is a widely used database that powers many applications and services globally. The Senior C++ Database Engine Developer role involves developing high-quality software solutions, collaborating with the team, and staying updated on industry best practices. MariaDB offers a competitive compensation package, flexible work arrangements, and opportunities for growth and learning.

Manager - Training & AI Activation, Revenue Enablement

Company: Cielo

Location: Colombia

Posted Dec 03, 2025

Cielo is seeking a Manager of Training & AI Activation Revenue Enablement to drive sales effectiveness and operational efficiency through training, process standardization, and strategic enablement initiatives. The role involves coordinating and integrating AI functionality to support the revenue team, designing onboarding programs, establishing metrics, and standardizing sales processes. The ideal candidate has 3-5 years of experience in sales enablement, instructional design, or sales training, and is detail-oriented, results-driven, and proficient in Salesforce and the Microsoft Office suite.

Partner Analyst

Company: CitySwift

Location: Remote

Posted Dec 03, 2025

CitySwift is a leading intelligent data platform for public transport, powering data-driven decision making for large transport networks globally. The company is in accelerated growth mode with 200% YOY revenue growth in 2024. The Partner Analyst role involves demonstrating the value of CitySwift to customers, supporting renewals, upsell conversations, and long-term customer satisfaction. The company offers a competitive salary, health and life insurance, pension schemes, flexible working hours, and a work abroad program.

React Developer (Front-end, Next.js), SC cleared

Company: NECSWS

Location: UK

Posted Dec 03, 2025

NEC Digital seeks a Frontend React Developer for a hybrid or remote role. The successful candidate will develop and maintain web applications using React and Next.js, collaborating within a Scrum team to implement new features and ensure accessibility, performance, and test quality standards. The role requires SC clearance and strong React, TypeScript, and Next.js skills.

Senior Automation Platform Engineer

Company: HubSpot

Location: Remote

Posted Dec 03, 2025

The role is for a Senior Automation Platform Engineer to design and deliver complex automations using Workato, connecting internal systems across Finance, Legal, and Employee Tech. The team is part of the Automation Center of Excellence, enabling Citizen Developers to build and scale automations. The role requires experience with Workato, APIs, and extending Workato capabilities with code.

Tax Operations Specialist

Company: Check

Location: Remote

Posted Dec 03, 2025

The job description outlines a Tax Operations Specialist role with responsibilities in tax compliance and process optimization. It highlights required experience, company benefits like medical insurance and flexible PTO, and a salary range of $78,500–$101,750.

Staff Software Engineer - Cosmos Platform

Company: Bishop Fox

Location: Remote

Posted Dec 03, 2025

Bishop Fox is a leading security company offering a remote Staff Software Engineer position with expertise in Golang. The role involves designing solutions, building secure cloud platforms, and contributing to innovative cybersecurity tools. The company emphasizes collaboration, professional growth, and a positive work environment with competitive benefits.

Senior Director - Product & Services Enablement Learning

Company: Tekion

Location: Remote

Posted Dec 03, 2025

The job description highlights responsibilities in customer training programs, required skills in learning platform development, and benefits like competitive compensation and career growth opportunities. It emphasizes collaboration, strategic thinking, and a dynamic work environment with innovative culture.

Cold-Caller and Appointment Setter

Company: Integrated Hire

Location: Anywhere in the world

Posted Dec 03, 2025

The text is a job posting for a cold caller and appointment setter role at Integrated Hire, a company that helps US businesses grow by building remote teams. The role offers commission-based pay of $150-$250 per qualified appointment, with potential for salary increases. The company emphasizes flexibility, remote work, and a collaborative environment.

Lead Linux Kernel Engineer - Ubuntu

Company: Canonical

Location: Remote

Posted Dec 03, 2025

Canonical is a leading open-source provider with a successful Ubuntu platform. The company is growing and offers remote roles with global opportunities, competitive benefits, and a focus on innovation and collaboration.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages