Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Technical Support Engineer

Company: Magnet Forensics

Location: UK

Posted Dec 02, 2025

Magnet Forensics is a global leader in digital investigative software, serving thousands of customers worldwide. The company is expanding its global presence and is looking for a Technical Support Engineer to provide frontline technical support to customers using their mobile access and extraction suite of products. The role involves delivering exceptional customer service, maintaining case health, collaborating with teams, and contributing to a customer-facing knowledge base.

Sr Account Executive

Company: KlearNow.ai

Location: UK

Posted Dec 02, 2025

KlearNowAI promotes its mission to futurize global trade through AI-powered solutions, emphasizing empowerment of supply chains and a people-first culture. The company highlights opportunities for growth, innovation, and impactful roles in logistics, with a focus on diversity and professional development.

Senior Software Engineer - Guest & Host

Company: Airbnb

Location: USA

Posted Dec 02, 2025

This text describes Airbnb's job opportunity for senior backend engineers focusing on collaborative tools and hosting services. It highlights the team's work on access control, cohosting tools, and marketplace features while emphasizing collaboration, innovation, and inclusion in a global environment.

Director Trust & Safety, Player Care - Monopoly GO!

Company: Scopely

Location: UK,Ireland,Portugal

Posted Dec 02, 2025

Scopely is seeking a Director of Trust and Safety to lead a high-performing team in ensuring player integrity, security, and confidence across their games and services. The role involves building and scaling a multidisciplinary Trust & Safety organization, driving counter-cheating excellence, protecting player accounts, managing key tech partnerships, shaping policy and process, collaborating across teams, and owning business outcomes.

Solution Engineer

Company: Yubico

Location: France

Posted Dec 02, 2025

Yubico, a secure authentication leader, emphasizes global security and employee well-being. They offer flexible work and philanthropy, seeking Solutions Engineers for growth.

Assistant Controller

Company: Shippo

Location: USA

Posted Dec 02, 2025

Shippo is a shipping platform that provides ecommerce businesses with competitive shipping rates, label printing, automated international documents, shipment tracking, and returns processing. The company's Finance team is seeking a Senior Manager/Director Assistant Controller to lead and scale core operational accounting processes, including payroll, benefits, accounts payable, reimbursements, operating expenses, and tax. The ideal candidate will have 10+ years of progressive accounting experience, strong knowledge of US GAAP and operational accounting best practices, and experience using Ramp and Netsuite.

Senior Software Engineer - Cities

Company: Airbnb

Location: USA

Posted Dec 02, 2025

The Cities team at Airbnb serves guests, hosts, and regulators to ensure global compliance with local regulations. The team owns tier 01 flows, end-to-end host experience, government-facing products, and foundational quality services. They work in an inclusive and supportive environment, promoting career development and internal mobility. The role involves building scalable systems, collaborating with cross-functional teams, and engaging with industry and governmental partners to drive technology strategy.

Database Administrator

Company: ImageTrend

Location: USA

Posted Dec 02, 2025

ImageTrend Inc is a company dedicated to providing software solutions, data analytics, and services for healthcare and emergency response. They value innovation, client commitment, and world-class implementation and support. The Database Administrator role is responsible for ensuring database stability, security, and performance, collaborating with development teams, and maintaining data integrity.

Staff Front End TypeScript Developer

Company: Acquird.io

Location: Remote

Posted Dec 02, 2025

The company is a profitable B2B SaaS platform that helps marketing teams with data segmentation and targeted campaigns. They are looking for an outstanding Senior Front End TypeScript Engineer to join their core Web Applications team. The role is 100% remote, open to PST to EST time zones, and requires 7+ years of experience building complex services in JavaScript and TypeScript.

Staff Product Manager - AI Security, Data Access Governance and DLP

Company: Dropbox

Location: Canada

Posted Dec 02, 2025

Dropbox is expanding its AI-powered security capabilities to help SMB and midmarket businesses secure and manage their content. The company is seeking a Staff Product Manager to lead the development of next-generation security products, integrate Nira's governance capabilities, and drive a standalone security offering for the broader market.

Senior Legal Counsel - Commercial

Company: Tines

Location: USA

Posted Dec 02, 2025

Tines is seeking a proactive Senior Legal Counsel Commercial to join their growing Legal team. The role involves leading and negotiating commercial transactions, collaborating cross-functionally, and contributing to the buildout of the in-house Legal function. The ideal candidate should have a JD, 7+ years of experience, and strong commercial judgment.

Media Supervisor - Paid Social

Company: EVERSANA

Location: USA

Posted Dec 02, 2025

EVERSANA INTOUCH is a global marketing agency network serving the life sciences industry. They provide next-generation creative, media, and data analytics services for clients. The company values diversity, inclusion, and patient-centricity. They are looking for a Media Supervisor Paid Social to lead and manage paid social campaigns for health and life sciences clients.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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