Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Associate Product Support Specialist

Company: Buildout

Location: Remote

Posted Dec 02, 2025

Buildout is a family of CRE software products that help brokers find, win, and transact properties to maximize their deal efforts. The company's core belief is that successful commercial real estate is broker-led but tech-enabled. Buildout has become the not-so-secret weapon for over 150,000 brokers and investors, serving the entire CRE industry. The Product Support team takes pride in providing timely, efficient, and thorough assistance to customers, collaborating with other departments to resolve issues and improve the product.

Implementation Manager - Healthcare

Company: Aidoc

Location: USA

Posted Dec 02, 2025

Aidoc seeks Implementation Managers to drive healthcare innovation. The role involves leading customer onboarding, technical integrations, and optimizing solutions. The company offers competitive benefits and a mission-driven environment.

Data Migration Engineer

Company: NECSWS

Location: UK

Posted Dec 02, 2025

The company is seeking an experienced Data Migration Engineer to support a large-scale migration project. The role involves designing, developing, and executing migration strategies to ensure data is transferred accurately, securely, and efficiently. The ideal candidate should have strong SQL expertise, particularly in MySQL, and be able to take ownership of migration tasks, identify risks, and collaborate with stakeholders.

Manager - Customer Onboarding

Company: SQUIRE

Location: Remote

Posted Dec 02, 2025

SQUIRE is a leading business management system for barbershop owners, providing tools, resources, and guidance to help them attract customers, manage operations, and increase revenue. The company is trusted by over 4000 shops globally and aims to support barbers in unlocking their full potential as artists and entrepreneurs. The Manager Customer Onboarding role involves leading a team of onboarding specialists, collaborating with cross-functional partners, and driving operational improvements to ensure a seamless customer experience.

Senior Software Engineer - Decision Science

Company: KoBold Metals

Location: Remote

Posted Dec 02, 2025

KoBold leverages AI and advanced technology for mineral exploration, achieving significant discoveries with reduced capital. The role involves developing decision science tools to enhance exploration efficiency, contributing to sustainable energy transition metals.

Data Architect

Company: Guidehouse

Location: USA

Posted Dec 02, 2025

This job posting seeks a Data Architect to modernize data systems and optimize analytics solutions. The role requires expertise in data governance, ETL pipelines, and cloud platforms, with a focus on federal compliance. Candidates must have a bachelor's degree and five years of experience, along with skills in Power BI, Tableau, and version control tools. The position offers competitive compensation, comprehensive benefits, and career development opportunities.

Affiliate & Influencer Marketing

Company: ElevenLabs

Location: Remote

Posted Dec 02, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are hiring an Affiliate & Influencer Marketing Manager to build and scale affiliate and creator programs.

Associate Machine Learning Engineer - Trust & Safety Intelligence

Company: Spotify

Location: USA

Posted Dec 02, 2025

The text highlights Spotify's Trust & Safety team developing AI/ML systems for platform safety, emphasizing innovation, collaboration, and compliance. It outlines roles in building scalable models, ensuring transparency, and fostering inclusive workplaces while showcasing the company's mission and benefits.

Creative Lead / Design Director

Company: Canva

Location: United Arab Emirates

Posted Dec 02, 2025

The Creative Lead Content MENAP role is responsible for shaping the creative direction of content for the MENAP region, ensuring it aligns with Canvas' goals and cultural nuances. The role involves leading a team of local creatives, collaborating with cross-functional teams, and driving user engagement and revenue growth through high-quality, locally relevant content.

Technical Support Representative I

Company: Seagull Software

Location: USA

Posted Dec 02, 2025

Seagull Software LLC is a global leader in real-time item-level visibility and label management solutions. They provide innovative tools for traceability, authentication, and automated inventory management. The company offers a BarTender platform for designing, managing, printing, and automating the production of labels, barcodes, and RFID tags. Seagull Software is a growing, profitable midsize business with a 40-year history, headquartered in Redmond, Washington, with offices across the US, Europe, and Asia.

Manager - Client Operations (Talent Acquisition)

Company: Cielo

Location: Philippines

Posted Dec 02, 2025

Cielo is a leading strategic Recruitment Process Outsourcing (RPO) partner that creates careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition. The company offers a Client Operations Manager role that focuses on increasing client satisfaction and service by reviewing service delivery metrics, driving process improvement changes, and building progressive talent acquisition solutions.

Machine Learning Engineering Manager II

Company: Spotify

Location: USA

Posted Dec 02, 2025

The Personalization team at Spotify aims to deeply understand music, podcasts, audiobooks, and videos to deliver exceptional recommendations. As an ML Engineering Manager, you will lead a team to build innovative AI-driven personalized experiences, shaping the future of Spotify's agentic reasoning and orchestration tech stack.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages