Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Sales Enablement Manager

Company: Apollo.io

Location: USA

Posted Dec 01, 2025

The job posting is for a GTM Enablement Manager to support Sales AEs and AMs by developing playbooks, training programs, coaching, and performance measurement strategies. The ideal candidate has 5+ years of experience in sales enablement, outbound sales, account management, or sales coaching, with a proven track record of driving revenue impact. The role involves collaborating with various teams to align enablement programs with business objectives and driving adoption of sales tools.

Product Designer - Growth Leads

Company: Gusto, Inc.

Location: Canada

Posted Dec 01, 2025

Gusto is hiring a Senior Staff Product Designer to shape the top-of-funnel experience on Gusto.com. The role involves crafting high-impact experiences, exploring AI technologies, and collaborating with cross-functional teams. The ideal candidate has 10+ years of product design experience, a strong portfolio, and fluency with modern AI and design tools.

Senior Backend Product Engineer

Company: Origin

Location: Brazil

Posted Dec 01, 2025

This Senior Product Engineer role emphasizes leading technical innovation, collaborating with cross-functional teams, and shaping long-term strategies. The company values creativity, autonomy, and a supportive environment for growth and impactful contributions.

Sunrise Movement - Chief of Staff

Company: NRG Consulting Group

Location: USA

Posted Dec 01, 2025

The Chief of Staff position at Sunrise Movement offers a competitive salary, comprehensive benefits package, and the opportunity to work in a fast-paced, evolving environment focused on climate activism and social change. The role involves managing teams, overseeing organizational risk, coordinating with a staff union, and supporting the Executive Director in achieving strategic goals.

Senior Python & Typescript Developer

Company: Varicent

Location: Mexico

Posted Dec 01, 2025

This job posting highlights a Backend Developer role with a modern tech stack, emphasis on clean code, remote work flexibility, and comprehensive benefits. The company promotes a collaborative culture, performance-driven environment, and opportunities for growth.

Dot Net Developer

Company: Donyati

Location: USA

Posted Dec 01, 2025

Donyati is a tech consulting firm focused on innovative solutions and client-centric approaches. They emphasize expertise, passion, and continuous support. The job description highlights experience in .NET, DevOps, and Agile methodologies.

SEO Strategy Lead

Company: Typeform

Location: USA

Posted Dec 01, 2025

Typeform is a remote-first company seeking an SEO Strategy Lead to drive organic growth and improve search engine visibility. The role involves leading SEO strategy, collaborating with cross-functional teams, and optimizing website performance. Typeform offers a competitive salary range of $85,000 to $115,000 USD.

Senior Hyperion Planning Consultant

Company: Donyati

Location: USA

Posted Dec 01, 2025

Donyati focuses on innovative tech solutions and offers competitive compensation, benefits, and professional development opportunities. The company emphasizes client-centric approaches and expertise in Hyperion, Oracle, and Anaplan technologies while promoting a flexible work environment.

Senior Product Manager - Secret Detection

Company: GitLab

Location: EMEA,North America

Posted Dec 01, 2025

The Senior Product Manager for Secret Detection will lead the product area that helps GitLab customers avoid leaked secrets. They will own core capabilities like Secret Push Protection and Secret Validity Checks, shaping strategy and execution for features that must work in milliseconds and at global scale. The role involves collaborating with engineering, UX, and security teams to define the future of DevSecOps security at GitLab.

Lead Data Scientist

Company: Fusemachines

Location: USA

Posted Dec 01, 2025

Fusemachines is a leading AI strategy and education services provider with global expertise across multiple countries. The job posting seeks a Lead Data Scientist with extensive experience in AI, machine learning, and team leadership to develop innovative solutions for clients. Requirements include advanced degrees, technical skills in Python/R, cloud computing experience, and cross-functional collaboration abilities.

Senior Broadcast Designer - Live Sports

Company: Netflix

Location: USA

Posted Dec 01, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They are seeking a visionary Senior Designer to lead their Live Graphics Team, creating world-class visuals for live events across various platforms. The role involves setting creative direction, collaborating with multiple teams, and developing scalable design systems.

Product Lead - Lending Lab

Company: branch international

Location: India

Posted Dec 01, 2025

Branch is a leading AI-based lending fintech with a mission to provide financial inclusion. They are launching Branch Lending Lab to discover and validate new lending products. The role is to lead this team, work cross-functionally, and prioritize ruthlessly. The company values bottom-up innovation and decentralized decision-making.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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