Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Senior Amazon Brand Manager

Company: GNO Partners

Location: Remote

Posted Nov 26, 2025

GNO Partners is a remote Amazon consulting agency seeking a Senior Amazon Brand Manager. They offer competitive compensation, a high-performance culture, and work with experienced Amazon FBA professionals. The role involves leading strategy calls, solving Amazon challenges, and providing daily support to clients.

Senior Financial Analyst - Corporate Finance

Company: Webflow

Location: USA

Posted Nov 26, 2025

Webflow seeks a Senior Financial Analyst to join their remote-first team, offering competitive compensation, equity, comprehensive benefits, and opportunities to shape the future of digital experiences through innovative financial modeling and strategic planning.

Software Engineer - DevOps Security

Company: branch international

Location: USA

Posted Nov 26, 2025

Branch, a mission-driven fintech company, offers a Senior DevOps Engineer role with competitive benefits and global opportunities. They focus on innovation and inclusive growth in emerging markets through cloud infrastructure and financial accessibility initiatives.

Senior Backend Engineer - Assets

Company: Webflow

Location: USA

Posted Nov 26, 2025

Webflow is building a next-generation AI-native Digital Asset Manager as a core component of their Digital Experience Platform. The company is looking for a Senior Backend Engineer to collaborate with cross-functional teams and solve complex technical challenges. The role offers remote work, competitive compensation, and benefits.

Senior Staff Engineer - Online Datastores

Company: Webflow

Location: USA

Posted Nov 26, 2025

Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They are seeking a Senior Staff Engineer Online Datastores to help build and operate reliable, high-performance datastores using Apache Druid, MongoDB, and Postgres. The role involves ensuring high reliability, uptime, and query performance, managing data lifecycle, optimizing performance and cost efficiency, and providing technical leadership and mentorship.

Senior Legal Counsel

Company: Typeform

Location: Germany,Ireland,Netherlands,UK

Posted Nov 26, 2025

The role is for a legal professional with SaaS experience who can blend legal expertise with business acumen, process optimization, and project management skills. The ideal candidate will lead complex vendor and customer negotiations, improve contract workflows, build governance processes, support enterprise sales, and drive cross-functional initiatives. The role requires a qualified lawyer with 4-6 years of experience, SaaS or tech experience, and exposure to commercial and operational areas.

Account Executive - New Verticals

Company: Mercury

Location: USA

Posted Nov 26, 2025

Mercury is a fintech company that has been growing its customer base and expanding into new segments like eCommerce and marketing agencies. They are looking for a thoughtful and driven Account Executive to help founders and business owners discover and thrive with Mercury's financial tools. The role involves owning the end-to-end sales process, collaborating with various teams, and translating customer feedback into product insights.

Oracle Database and Application Support

Company: NECSWS

Location: UK

Posted Nov 26, 2025

NEC Software Solutions offers a role with hybrid work options, competitive benefits, and opportunities to support public services. The position involves Oracle Database support and collaboration with diverse clients, emphasizing professional growth and impactful work.

Staff Software Engineer, Assets - Distributed Systems

Company: Webflow

Location: USA

Posted Nov 26, 2025

Webflow is building an AI-native Digital Experience Platform and a next-generation Digital Asset Manager. They are looking for a Staff Engineer to architect and implement user interfaces, scalable data architectures, and API endpoints. The role offers competitive compensation and benefits, and emphasizes collaboration, mentorship, and inclusive practices.

Sr. AI Architect

Company: cyclotron

Location: USA

Posted Nov 26, 2025

The job posting is for a Senior Architect role on a Microsoft Systems Integrator team specializing in complex Agentic AI solutions. The ideal candidate should have deep expertise in Artificial Intelligence, comprehensive understanding of Microsoft's agent development ecosystem, and a proven record of translating business objectives into technical innovation. The role involves leading ideation sessions, architecting and designing enterprise-grade solutions, translating business priorities into technical requirements, guiding multifunctional teams, evangelizing best practices for scalable and responsible AI, staying current on latest advances in generative AI, and mentoring junior architects and engineers.

Senior Counsel - Commercial and Compliance

Company: D-Wave Quantum

Location: Remote

Posted Nov 26, 2025

DWave seeks a Senior Counsel to provide legal expertise in complex transactions and compliance. The role involves drafting agreements, managing risks, and collaborating across teams. The company emphasizes innovation, inclusivity, and career growth.

Fundraising Data Manager

Company: MissionWired

Location: USA

Posted Nov 26, 2025

MissionWired is a direct marketing agency for nonprofits and Democratic organizations, helping them create fundraising strategies and campaigns. They have worked with various organizations and believe in diversity and inclusion. The company is looking for a fundraising data manager to join their data services team.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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