Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Internal Communications Specialist

Company: Blackbaud

Location: USA

Posted Nov 25, 2025

Blackbaud seeks an Internal Communications Specialist to develop and execute internal initiatives, collaborate with cross-functional teams, and manage campaigns. The role offers remote work, comprehensive benefits, and a focus on employee engagement.

Fusion Sales Account Executive - Midmarket

Company: Autodesk

Location: UK,Netherlands,Belgium

Posted Nov 25, 2025

Autodesk is hiring a Fusion Sales Account Executive to break into new divisions, expand existing footprints, and close high-impact deals inside assigned midmarket accounts. The role involves uncovering opportunities, influencing technical and business leaders, and closing complex deals with confidence. The position offers the chance to work on a fast-moving overlay team, drive Fusion deals end-to-end, and shape the next wave of Autodesk's growth.

Director - Regional Sales

Company: GitLab

Location: Japan

Posted Nov 25, 2025

The role is for a Director of Regional Sales for New Business in Japan. The position involves building and leading a team focused on driving new logo growth across Japan. The successful candidate will develop and execute a scalable sales strategy, hire and coach a high-performing team, and collaborate with cross-functional partners to bring GitLab's DevSecOps platform to new customers in Japan.

Senior Principal Public Relations Specialist

Company: Blackbaud

Location: USA

Posted Nov 25, 2025

This job posting seeks a Senior Principal Public Relations Specialist to lead AI innovation narratives, manage media relations, and collaborate cross-functionally. The role emphasizes strategic communications, reputation management, and remote-first work with competitive compensation and benefits.

Global Head of Events

Company: Kraken

Location: USA

Posted Nov 25, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium crypto products and prioritize security, education, and client support. The Events team is responsible for shaping Kraken's global presence and community engagement through world-class IRL experiences.

Machine Learning Engineer Intern - Poe

Company: Quora

Location: Canada

Posted Nov 25, 2025

Quora offers a 16-week internship focused on AI and LLM development with opportunities to work on impactful projects, collaborate with experienced teams, and access benefits like remote work reimbursement and equity refreshers. The role emphasizes growth, mentorship, and contributing to innovative products while valuing diversity and inclusivity.

Senior Product Manager - Media Library

Company: Sanity

Location: USA

Posted Nov 25, 2025

Sanity is seeking an experienced Product Manager to lead the development of their Media Library product, which is a key differentiator in their AI-powered Content Operating System. The role involves crafting the vision and roadmap for the Media Library, collaborating with cross-functional teams, and integrating AI and workflow features to enhance editorial efficiency. The company offers a positive work environment, competitive benefits, and the opportunity to work with a diverse, global team.

People Operations Generalist

Company: Shippo

Location: USA

Posted Nov 25, 2025

Shippo is a shipping platform that provides ecommerce businesses with competitive shipping rates, label printing, automated international documents, shipment tracking, and returns processing. The People Operations Generalist role supports HR processes such as onboarding, data management, compliance, and employee support. The company values inclusivity, offers competitive compensation, and has a remote-first program.

Psychiatrist

Company: Eleanor Health

Location: USA

Posted Nov 25, 2025

Eleanor Health is seeking a dedicated and compassionate Psychiatrist to join their fully virtual care team. The role involves providing high-quality care to patients across multiple states via telehealth, with a focus on treating substance use disorder and co-occurring mental health conditions. The ideal candidate will collaborate closely with an interdisciplinary team and leverage technology to optimize workflows and enhance clinical effectiveness.

Engineering Manager - Partner Success & Marketplace

Company: Webflow

Location: USA

Posted Nov 25, 2025

Webflow seeks an Engineering Manager to lead their Service Provider Success team, focusing on AI-driven marketplace expansion. The role offers competitive compensation, equity, and a collaborative, innovative environment.

Housing Senior Support Consultant

Company: NECSWS

Location: UK

Posted Nov 25, 2025

The job description is for a Senior Support Consultant role at NEC Software Solutions, a global tech company. The role can be remote or hybrid and involves providing technical assistance, application support, and usage guidance to customers. The company offers an excellent benefits package, including private medical cover, paid holidays, life assurance, pension plan, flexible benefits, and free access to LinkedIn Learning. The role requires strong SQL skills, experience with web technologies, and good communication skills. The company is an equal opportunities employer and welcomes applications from all communities.

Sales Engineer - Federal

Company: Armada

Location: USA

Posted Nov 25, 2025

The Sales Engineer role is a pivotal position that bridges technical expertise and sales acumen. It requires a blend of technical knowledge and interpersonal skills to effectively communicate the value of complex technical solutions to potential clients. The role involves collaborating with the sales team, providing technical guidance, leading demonstrations, and cultivating relationships with key client stakeholders.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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