Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Global Head R&D

Company: Cerba Research

Location: Netherlands,UK

Posted Nov 23, 2025

The role involves leading global R&D strategy, managing teams, and ensuring regulatory compliance. It emphasizes innovation, leadership development, and client-focused solutions.

Manager, Mid-Market Sales

Company: Figma

Location: USA

Posted Nov 23, 2025

Figma is seeking a Manager Mid Market Sales to join their growing team, emphasizing innovation, collaboration, and opportunities to shape sales processes. The role offers leadership in a dynamic environment with competitive benefits and career growth prospects.

Staff Full-Stack Software Engineer - Canva AI

Company: Canva

Location: Australia

Posted Nov 23, 2025

This role involves leading Canva AI's frontend evolution, integrating new features, and collaborating across teams to create innovative user experiences with significant impact. The position emphasizes technical leadership, cross-functional collaboration, and contributing to Canva's strategic vision as a central hub for visual communication.

Staff Machine Learning Engineer - Ads Targeting

Company: Reddit

Location: USA

Posted Nov 23, 2025

Reddit is evolving its mission to bring community belonging and empowerment to everyone. The company is focused on providing a delightful and relevant experience to users, including in its Ads products. The year ahead is busy, and Reddit is looking for Ads Targeting ML engineers to design and implement ML systems for improving targeting products.

Global Head of Operations

Company: Cerba Research

Location: Belgium,Netherlands,UK

Posted Nov 23, 2025

The job posting seeks a strategic and experienced Global Head of Operations to oversee sample handling, clinical kit building, and logistics/transportation services for clinical research trials. The role requires deep expertise in navigating international regulatory frameworks, ensuring efficiency, quality, and compliance across all workflows related to clinical samples and materials. Key responsibilities include strategic and operational leadership, sample and kit handling, logistics and transportation, compliance and quality, trade compliance and risk management, and team leadership and development.

Platform Engineer

Company: PadSplit

Location: USA

Posted Nov 23, 2025

PadSplit is seeking a senior Platform Engineer to strengthen their backend systems and ensure stability, scalability, and performance of their core marketplace platform. The role involves modernizing architecture, building new services, and improving reliability across Django and AWS-powered infrastructure. The ideal candidate should have deep experience with Django and AWS, a strong sense of ownership, and the ability to collaborate effectively in a cross-functional engineering environment.

Field Marketing Manager

Company: Zendesk

Location: Netherlands

Posted Nov 23, 2025

The job description is for a Field Marketing Manager position in the BENELUX region. The role involves developing and executing a comprehensive marketing strategy, collaborating with sales teams, and driving demand generation initiatives. The ideal candidate should have experience in B2B and SaaS environments, be a native Dutch speaker, and have a creative vision for marketing campaigns.

Presales consultant - NEC Revenues and Benefits

Company: NECSWS

Location: UK

Posted Nov 23, 2025

NEC Software Solutions is a global tech company with over 3000 employees across six countries. The job posting seeks a Presales Consultant to support revenue and benefits solutions, emphasizing collaboration, technical expertise, and customer engagement. The role offers competitive benefits including medical cover, holiday entitlement, and pension contributions.

Senior Data Scientist

Company: Canva

Location: UK

Posted Nov 23, 2025

The job description is for a Regional Data Lead role at Canva, focusing on building a dedicated regional team for GPTN (Germany, Poland, Turkey, Netherlands). The role involves crafting data narratives, identifying growth bottlenecks, building dashboards, defining data strategy, partnering with cross-functional teams, and supporting product experimentation initiatives. Canva offers a vibrant work environment, equity packages, inclusive parental leave, and other benefits.

Sr Customer Data Analyst

Company: n8n

Location: Europe

Posted Nov 23, 2025

n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter. The company has grown significantly since its founding in 2019, with a diverse team of over 160 employees, a strong community of 650,000 active developers, and backing from top investors. n8n is focused on developing reliable usage tracking foundations, turning data into actionable insights, and enabling teams through dashboards and frameworks to drive product-led growth and optimize pricing and GTM strategies.

Senior Software Engineer (Android)

Company: InPost

Location: Poland

Posted Nov 23, 2025

InPost is a European out-of-home delivery company with a market capitalization of $5 billion. They have over 30,000 employees and provide fast, convenient, and secure delivery options through their network of intelligent lockers. InPost is looking for an experienced Android Developer to join their team and help scale their mobile platform and applications across Europe.

Product Manager - Senior

Company: Blackbaud

Location: India

Posted Nov 23, 2025

The job posting seeks an experienced Product Manager with a finance background to lead the strategy and delivery of a core Financial Models product. The role requires strong cross-functional collaboration skills, particularly with engineering and UX teams, in an agile environment. The ideal candidate should have a keen interest in leveraging emerging technologies like AI.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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