Technical Support Jobs
1,350,924 open positions · Updated daily
With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.
Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.
Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.
Senior Software Engineer - Backend
Company: Synack
Location: Remote
Posted Nov 20, 2025
Synack is a Penetration Testing as a Service platform that discovers assets, tests for vulnerabilities, and provides continuous penetration testing and vulnerability management. They have uncovered over 71,000 exploitable vulnerabilities, protecting Global 2000 customers and US agencies. Synack is seeking a Senior Software Engineer Backend with AI expertise to develop their Red Team platform, build high-performance software, and collaborate with cross-functional teams.
Software Engineer, Cloud - Sustaining Engineering
Company: Canonical
Location: Remote
Posted Nov 20, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is hiring a Software Engineer for Sustaining Engineering to work on Linux-based software-defined infrastructure and applications, covering various layers of the stack. The role involves troubleshooting, fixing issues, and collaborating with upstream communities.
Group Art Supervisor (must have pharma agency exp)
Company: EVERSANA
Location: USA
Posted Nov 20, 2025
EVERSANA INTOUCH is a global marketing agency network serving the life sciences industry. They provide creative, media, enterprise solutions, and data analytics services. The company values diversity, inclusion, and patient-centricity. They are looking for a Group Art Supervisor with extensive design experience and pharmaceutical industry knowledge.
Intermediate Fullstack Engineer (Ruby/Vue.js) - Growth
Company: GitLab
Location: Remote
Posted Nov 20, 2025
The Growth team at GitLab focuses on optimizing the user journey to drive product adoption and engagement. They experiment and implement data-driven improvements across the platform, collaborating with various teams. The role involves designing AB tests, building user onboarding flows, analyzing results, and contributing to frontend and backend development, with a focus on Ruby on Rails and Vue.js.
Solutions Engineer
Company: Smartcat
Location: Remote
Posted Nov 20, 2025
This text describes the role of a Solutions Engineer at Smartcat, emphasizing their responsibilities as technical leaders in presales and postsales journeys. It highlights collaboration with cross-functional teams, driving product growth, and delivering scalable solutions aligned with customer business needs. The role requires expertise in technical presales, AI technologies, and enterprise systems, with opportunities to influence product development and strengthen customer relationships.
Manager, Technical Production - LiveOps Automation
Company: Scopely
Location: Remote
Posted Nov 20, 2025
Scopely seeks a Manager Technical Production to lead LiveOps Automation using ML, enhancing player experiences. The role involves strategic planning, team management, and Agile practices. They value diversity and innovation in game development.
VP of Business Development - Healthcare
Company: Red Cell Partners
Location: Remote
Posted Nov 20, 2025
Trase Systems, co-founded in 2023 by Joe Laws and Grant Verstandig, is an AI company that empowers enterprise leaders to deploy, manage, and optimize AI solutions. They specialize in bridging the last mile of AI adoption, driving efficiency and cost savings. Trase is a leader in AI Agent innovation and is developing mission-critical agentic applications in industries such as healthcare, oil & gas, and national security. They are seeking a VP of Business Development for Healthcare Providers with 15+ years of experience to lead commercial and operational efforts within hospitals and health systems.
Technical Program Manager - Infrastructure
Company: Stripe
Location: Remote
Posted Nov 20, 2025
Stripe is a financial infrastructure platform that enables businesses to accept payments and grow their revenue. The company is looking for an experienced Manager to lead high-performing teams, define long-term vision and strategy, and collaborate with engineering and product leaders. The ideal candidate should have 3+ years of management experience, 8+ years of technical experience, and a track record of driving technical programs from ideation to delivery at scale.
Software Support Engineer
Company: Canonical
Location: Remote
Posted Nov 20, 2025
Canonical, a leading open-source provider, seeks a Software Support Engineer to contribute to critical projects. The role offers global collaboration, remote work, and opportunities to impact open-source ecosystems.
Software Engineer - L3 Support
Company: Canonical
Location: Remote
Posted Nov 20, 2025
Canonical seeks a Software Engineer L3 Support to contribute to open source projects, working remotely with global teams. The role involves troubleshooting, bug fixes, and collaboration with upstream communities, offering flexibility and professional growth opportunities.
Sr. Principal Hardware Engineer
Company: ExtraHop
Location: Remote
Posted Nov 20, 2025
This job description outlines a hardware engineering role requiring technical leadership in NDR design, collaboration with suppliers, expertise in enterprise-scale hardware, and knowledge of specific technologies. It includes qualifications, preferred skills, and a salary range of $190,000-$220,000 plus benefits.
Senior Juju Software Engineer (Go)
Company: Canonical
Location: Remote
Posted Nov 20, 2025
Canonical is a leading provider of open source software and operating systems. They offer a globally remote role for a Senior Software Engineer to drive process improvement, coach colleagues, and own functional areas. The company is founder-led, profitable, and growing, with a focus on software quality and testing.