Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Account Executive - Government and Public Sector

Company: ElevenLabs

Location: Remote

Posted Nov 17, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. Their mission is to make information accessible in any voice, language, or sound. They offer a Creative Platform and Agents Platform powered by proprietary AI models. The company values high velocity, impact, AI first, excellence, and a global team. They are looking for a self-starting Account Executive based in Western Europe to lead new business efforts across government organizations.

Engineering Manager - Asset Personalization Experience

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company personalizes assets like artwork, trailers, and metadata to enhance the member experience and content discovery. They are seeking an experienced Engineering Manager to lead the Asset Personalization Experience team, focusing on delivering tailored entertainment experiences to millions of global members.

Art Director - Internal Game Studio (ISX2)

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is seeking a highly skilled Art Director to lead the artistic vision of a new, unpublished game. The role involves defining the game's look, managing external art contractors, and collaborating with a passionate cross-disciplinary team. Netflix offers comprehensive benefits and a competitive compensation package.

Manager - Ads DSE Measurement & Audience Insights

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They recently launched a lower-priced ads-supported tier and are seeking a Manager for Ads Data Science and Engineering to lead the development of innovative measurement solutions and partnerships with product, engineering, and regional measurement teams.

UI Engineer L4 - Ads Engineering

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They recently launched an ads-supported tier to attract new members and advertisers. The Ads Platform Engineering team is building highly performant advertising systems to monetize their content and differentiate in the growing CTV advertising space.

Account Executive - Government and Public Sector

Company: ElevenLabs

Location: Remote

Posted Nov 17, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. Their mission is to make information accessible in any voice, language, or sound. They offer a Creative Platform and Agents Platform powered by proprietary AI models. They are looking for a self-starting Account Executive based in Southern Europe to drive new business efforts across government organizations.

Senior Product Designer - Data & Developer Platform

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix seeks Senior Product Designers to innovate infrastructure platforms, focusing on developer tools, data analytics, and AI integration. The role emphasizes intuitive design, cross-functional collaboration, and impactful user experiences while offering competitive compensation and benefits.

Software Engineer L7 - Enterprise Solutions

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a technical thought leader to shape the future of its enterprise ecosystem by rearchitecting systems, driving AI-native product development, and fostering a culture of operational excellence. The role offers a competitive compensation package and values diversity and inclusion.

Site Reliability Engineering Manager

Company: Shippo

Location: Remote

Posted Nov 17, 2025

Shippo's job posting highlights their mission to empower ecommerce through reliable shipping solutions and emphasizes a SRE Manager role with comprehensive responsibilities, competitive compensation, and inclusive hiring practices. The position offers opportunities for career growth, flexible work arrangements, and a supportive team environment.

Systems Development Engineer 4 - Creative Compute and Storage

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Creative Compute and Storage team is seeking a Systems Development Engineer to design, develop, and deliver technology infrastructure for content creation. The role involves collaborating with engineering, creative, and business teams to design and build services that incorporate data collection, analysis, and feedback loops to improve experiences and productivity for content creators. The ideal candidate has a strong analytical approach, technical expertise in large-scale computing infrastructure, and a passion for automation, efficiency, and scalability.

Account Executive - Government and Public Sector

Company: ElevenLabs

Location: Remote

Posted Nov 17, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a self-starting Account Executive based in Central Europe to drive new business efforts across government organizations.

Customer Success

Company: ElevenLabs

Location: Remote

Posted Nov 17, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a Customer Success professional to build relationships with enterprise clients in the Middle East and drive adoption of their products.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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