Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

bilingual travel

Health Educator II - Registered Dietitian REQUIRED (Bilingual)

Company: Kaiser Permanente

Location: Downey, California

Posted Nov 03, 2025

View Details Apply on healthecareers.com

dental insurance health insurance health savings account

Medical Assistant/Patient Support Associate, Cardiology

Company: Endeavor Health

Location: Arlington Heights, Illinois

Posted Nov 03, 2025

View Details Apply on healthecareers.com

401(k) dental insurance health insurance

OB/Gyn Opportunity- Winter Haven Orlando- No Call, 60K in bonuses, Robotics opportunity

Company: Unified Women's Healthcare

Location: Winter Haven, Florida

Posted Nov 03, 2025

View Details Apply on healthecareers.com

sign-on bonus fellowship part-time

12479 - RN - Specialty II

Company: Memorial Healthcare System

Location: Hollywood, Florida

Posted Nov 03, 2025

View Details Apply on healthecareers.com

health system

Physician Assistant/Acute Care Nurse Practitioner- Hospital Medicine- Wellstar Medical College of Georgia

Company: Wellstar Health System

Location: Augusta, Georgia

Posted Nov 03, 2025

View Details Apply on healthecareers.com

full-time day shift

Technologist - Nuclear Medicine

Company: Memorial Healthcare System

Location: Hollywood, Florida

Posted Nov 03, 2025

View Details Apply on healthecareers.com

fellowship internship

Emergency Department RN Fellowship (36Hr, Nights)

Company: Kaiser Permanente

Location: Clackamas, Oregon

Posted Nov 03, 2025

View Details Apply on healthecareers.com

full-time

OB-GYN Opportunity in Kenosha, Wisconsin

Company: CompHealth

Location: Kenosha, Wisconsin

Posted Nov 03, 2025

View Details Apply on healthecareers.com

hospital

Respiratory Care Practitioner II

Company: Kaiser Permanente

Location: Antioch, California

Posted Nov 03, 2025

View Details Apply on healthecareers.com

health system

Licensed Practical Nurse (LPN) - Family Medicine at Vinings Health Park

Company: Wellstar Health System

Location: Smyrna, Georgia

Posted Nov 03, 2025

View Details Apply on healthecareers.com

health savings account paid time off tuition reimbursement

Technical Specialist - Lab Specialist

Company: Endeavor Health

Location: Skokie, Illinois

Posted Nov 03, 2025

View Details Apply on healthecareers.com

457(b) dental insurance disability insurance

OBGYN |30 min to Lake Gaston| Accepting Visa Candidates |Opening New Clinic 2025

Company: ECU Health

Location: Roanoke Rapids, North Carolina

Posted Nov 03, 2025

View Details Apply on healthecareers.com

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Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?

Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.

Which skills and certifications are most valued in technical support today?

Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.

How common is remote work in technical support positions?

Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.

What career progression paths exist for technical support professionals?

Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.

What industry trends are shaping the future of technical support?

SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Technical Support Jobs

Frequently Asked Questions

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