Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

full-time be or bc

Hematologist/Oncologist - Staten Island University Hospital - Northwell Health

Company: Northwell Health Physician Partners

Location: Staten Island, New York

Posted Nov 03, 2025

View Details Apply on healthecareers.com
full-time

Inpatient Pharmacist Lead

Company: Kaiser Permanente

Location: San Francisco, California

Posted Nov 03, 2025

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professional growth

Nurse Manager I, Cardiac Cath Lab (Fontana)

Company: Kaiser Permanente

Location: Fontana, California

Posted Nov 03, 2025

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401(k) dental insurance disability insurance

Full Time Advanced Gastroenterologist

Company: Allied Digestive Health

Location: Rochester, New York

Posted Nov 03, 2025

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health system

APP Infectious Disease-AUMA-WMG

Company: Wellstar Health System

Location: Augusta, Georgia

Posted Nov 03, 2025

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full-time day shift

Director - Quality and Patient Safety

Company: Memorial Healthcare System

Location: Pembroke Pines, Florida

Posted Nov 03, 2025

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403(b) 457(b) dental insurance

Behavioral Health - Psychiatry Residency Program Director - Southeast, MI

Company: Trinity Health

Location: Livonia, Michigan

Posted Nov 03, 2025

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sign-on bonus full-time day shift

Patient Care Associate I

Company: Memorial Healthcare System

Location: Hollywood, Florida

Posted Nov 03, 2025

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health insurance professional growth research

RN, Outpatient ENDO, PACU

Company: Kaiser Permanente

Location: Clackamas, Oregon

Posted Nov 03, 2025

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sign-on bonus hospital full-time

Assistant Professor of Surgery - Comprehensive Otolaryngologist

Company: Yale University

Location: New Haven, Connecticut

Posted Nov 03, 2025

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flexible schedule work-life balance per diem

PRN Urgent Care Family Medicine Physician

Company: HCA Healthcare

Location: Kansas City, Missouri

Posted Nov 03, 2025

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403(b) dental insurance disability insurance

Family Medicine Opportunity - New Practice in Yardley, PA

Company: Trinity Health

Location: Philadelphia, Pennsylvania

Posted Nov 03, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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