Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

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Adult & Family Medicine Full Time Opportunities in the Sacramento Service Area | North Valley, Northern California

Company: Kaiser Permanente - The Permanente Medical Group, Inc. -Northern California

Location: Sacramento, California

Posted Nov 02, 2025

View Details Apply on healthecareers.com

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Orthopedics Physician

Company: Appalachian Regional Healthcare, Inc.

Location: Beckley, West Virginia

Posted Nov 02, 2025

View Details Apply on healthecareers.com

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OB / GYN Physician - Roseville, MI

Company: Together Women's Health

Location: Roseville, Michigan

Posted Nov 02, 2025

View Details Apply on healthecareers.com

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Nurse Practitioner-Dermatology

Company: Banner Health

Location: Tucson, Arizona

Posted Nov 02, 2025

View Details Apply on healthecareers.com

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Geriatrics/Skilled Nursing Care Physician Opportunity in South Sacramento, CA

Company: Kaiser Permanente - The Permanente Medical Group, Inc. -Northern California

Location: South Sacramento, California

Posted Nov 02, 2025

View Details Apply on healthecareers.com

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OBGYN – Laborist (Safety Officer)

Company: Northwell Health Physician Partners

Location: New Hyde Park, New York

Posted Nov 02, 2025

View Details Apply on healthecareers.com

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Chronic Pain Anesthesiology position at UPMC in Pittsburgh, PA

Company: UPMC Southwestern PA

Location: Monroeville, Pennsylvania

Posted Nov 02, 2025

View Details Apply on healthecareers.com

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Physician Assistant

Company: Bridger Orthopedic & Sports Medicine PC

Location: Bozeman, Montana

Posted Nov 02, 2025

View Details Apply on healthecareers.com

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MRI Technologist – Weekend Night Shift

Company: USGP

Location: Fort Belvoir, Virginia

Posted Nov 02, 2025

View Details Apply on healthecareers.com

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REGISTERED NURSE, Med/Surg Unit, Full Time Nights

Company: Northern Nevada Health System

Location: Reno, Nevada

Posted Nov 02, 2025

View Details Apply on healthecareers.com

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Regional Director of Adult Congenital Heart Disease

Company: MedStar Health

Location: Washington, District of Columbia

Posted Nov 02, 2025

View Details Apply on healthecareers.com

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Nurse Practitioner-Surgery: Cardiothoracic

Company: Banner Health

Location: Tucson, Arizona

Posted Nov 02, 2025

View Details Apply on healthecareers.com

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Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?

Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.

Which skills and certifications are most valued in technical support today?

Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.

How common is remote work in technical support positions?

Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.

What career progression paths exist for technical support professionals?

Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.

What industry trends are shaping the future of technical support?

SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Technical Support Jobs

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