Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

403(b) continuing education credits dental insurance

Chicago, IL: 2 FT Telemed Psychs to join leading CHO. Can be any combination. Can live anywhere. Illinois license req'd. $280K. Exc bens package.

Company: Anapol Enterprises, LLC

Location: virtual office

Posted Oct 27, 2025

View Details Apply on healthecareers.com

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RN PROGRAM COORDINATOR, Full Time

Company: Northern Nevada Health System

Location: Reno, Nevada

Posted Oct 27, 2025

View Details Apply on healthecareers.com

401(k) dental insurance flexible schedule

Addiction Medicine | San Diego, CA | 350K Salary

Company: Jackson Physician Search

Location: California

Posted Oct 27, 2025

View Details Apply on healthecareers.com

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Urology Physician, Phoenix, AZ

Company: GI Alliance

Location: Phoenix, Arizona

Posted Oct 27, 2025

View Details Apply on healthecareers.com

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PHYSICIAN - Internal Medicine - Detroit Lakes, MN

Company: Essentia Health

Location: Detroit Lakes, Minnesota

Posted Oct 27, 2025

View Details Apply on healthecareers.com

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Ohio - Successful Private Practice Seeking Dermatologist to Join Busy Team in One of Cleveland’s Most Desirable Suburbs - Flexible Schedule Options

Company: myDermRecruiter

Location: Solon, Ohio

Posted Oct 27, 2025

View Details Apply on healthecareers.com

401(k) paid time off hospital

CLINICAL MANAGER PHARMACY (FULL TIME DAY) PHARMACY

Company: The Valley Health System

Location: Las Vegas, Nevada

Posted Oct 27, 2025

View Details Apply on healthecareers.com

health system full-time be or bc

Department of Gastroenterology Director of Inflammatory Bowel Disease

Company: Hackensack Meridian Health

Location: Neptune Township, New Jersey

Posted Oct 27, 2025

View Details Apply on healthecareers.com

dental insurance employee discount health insurance

Physician Assistant-Urology

Company: Banner Health

Location: Tucson, Arizona

Posted Oct 27, 2025

View Details Apply on healthecareers.com

health insurance sign-on bonus full-time

Dermatologist – Rocky River, OH (Opening 2026)

Company: Optima Dermatology

Location: Rocky River, Ohio

Posted Oct 27, 2025

View Details Apply on healthecareers.com

relocation assistance full-time new grad

Join Our Hematology Oncology Team - Ames, Iowa - Partnership Track

Company: McFarland Clinic

Location: Home to Iowa State University!

Posted Oct 27, 2025

View Details Apply on healthecareers.com

401(k) employee assistance program flexible spending account

Neonatal Nurse Practitioner

Company: Pediatrix Medical Group

Location: Tacoma, Washington

Posted Oct 27, 2025

View Details Apply on healthecareers.com

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Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?

Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.

Which skills and certifications are most valued in technical support today?

Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.

How common is remote work in technical support positions?

Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.

What career progression paths exist for technical support professionals?

Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.

What industry trends are shaping the future of technical support?

SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Technical Support Jobs

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