Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

full-time be or bc research

OB/GYN - Gynecology - Physician - Manhattan, NY

Company: Mount Sinai Health System

Location: Manhattan, New York

Posted Oct 27, 2025

View Details Apply on healthecareers.com

paid time off parental leave health system

Physician, Obstetrics & Gynecology Core Faculty

Company: Ascension

Location: Nashville, Tennessee

Posted Oct 27, 2025

View Details Apply on healthecareers.com

full-time new grad be or bc

IM/Geriatrics/Palliative Care Physician BC/BE

Company: Palo Alto Foundation Medical Group

Location: Burlingame, California

Posted Oct 27, 2025

View Details Apply on healthecareers.com

401(k) health system hospital

RN II - Preop/Endo/ PACU - Memorial Village - Kelsey Seybold Clinic

Company: Kelsey Seybold Clinic

Location: Houston, Texas

Posted Oct 27, 2025

View Details Apply on healthecareers.com

hospital full-time be or bc

Neurologist Outpatient Clinic (Contract)

Company: Kaiser Permanente - The Permanente Medical Group, Inc. -Northern California

Location: Oakland, California

Posted Oct 27, 2025

View Details Apply on healthecareers.com

relocation assistance dental insurance health insurance

Physician Assistant (Weekend Coverage)

Company: Albany Medical Center

Location: Albany, New York

Posted Oct 27, 2025

View Details Apply on healthecareers.com

professional growth full-time be or bc

Part-Time Urgent Care Nurse Practitioner-Florissant

Company: SSM Health

Location: Florissant, Missouri

Posted Oct 27, 2025

View Details Apply on healthecareers.com

health insurance health system full-time

Neurologist, Lynn, MA

Company: Mass General Brigham

Location: Lynn, Massachusetts

Posted Oct 27, 2025

View Details Apply on healthecareers.com

full-time

FAMILY NURSE PRACTITIONER

Company: U.S. Army 5th Medical Recruiting Battalion

Location: San Antonio, Texas

Posted Oct 27, 2025

View Details Apply on healthecareers.com

sign-on bonus relocation assistance paid time off

Experienced Emergency Medicine APP Needed In Seattle!!

Company: CompHealth

Location: Bellevue, Washington

Posted Oct 27, 2025

View Details Apply on healthecareers.com

dental insurance disability insurance health insurance

OP Family Med Along Ohio River | $300K+ Potential | 7+ Weeks PTO | Visa Support

Company: Jackson Physician Search

Location: West Virginia

Posted Oct 27, 2025

View Details Apply on healthecareers.com

life insurance full-time

Full Time Nurse Practitioner

Company: Allied Digestive Health

Location: Newark, New Jersey

Posted Oct 27, 2025

View Details Apply on healthecareers.com

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Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?

Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.

Which skills and certifications are most valued in technical support today?

Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.

How common is remote work in technical support positions?

Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.

What career progression paths exist for technical support professionals?

Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.

What industry trends are shaping the future of technical support?

SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Technical Support Jobs

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