Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

paid time off relocation assistance sign-on bonus

Dermatology | $1 Million Potential | Easily See 45+ Patients | Illinois or Iowa

Company: Jackson Physician Search

Location: Illinois

Posted Oct 26, 2025

View Details Apply on healthecareers.com

health system full-time be or bc

Division Chief – Cardiology

Company: Rush University Medical Center

Location: Chicago, Illinois

Posted Oct 26, 2025

View Details Apply on healthecareers.com

401(k) dental insurance health insurance

OB/GYN Physician Full-time, Morristown, New Jersey

Company: Unified Women's Healthcare

Location: Morristown, New Jersey

Posted Oct 26, 2025

View Details Apply on healthecareers.com

401(k) paid time off tuition reimbursement

CNA/CRITICAL CARE TECH, Med/Tele Unit, Full Time Days

Company: Northern Nevada Health System

Location: Reno, Nevada

Posted Oct 26, 2025

View Details Apply on healthecareers.com

403(b) license reimbursement malpractice insurance

Physician - Psychiatrist - Muskegon

Company: Trinity Health

Location: Muskegon, Michigan

Posted Oct 26, 2025

View Details Apply on healthecareers.com

401(k) ad&d insurance continuing education credits

Prosthodontist

Company: Department of Veterans Affairs

Location: Pittsburgh, Pennsylvania

Posted Oct 26, 2025

View Details Apply on healthecareers.com

relocation assistance full-time malpractice insurance

Adult Physiatrist - Physical Medicine and Rehabilitation

Company: Prisma Health

Location: Columbia, South Carolina

Posted Oct 26, 2025

View Details Apply on healthecareers.com

full-time monday to friday

$800K+ Pain Management In GA | Physician Owned Practice | No Weekend Call

Company: Jackson Physician Search

Location: Georgia

Posted Oct 26, 2025

View Details Apply on healthecareers.com

401(k) dental insurance disability insurance

Physician - Compensation and Pension

Company: Department of Veterans Affairs

Location: Fayetteville, Arkansas

Posted Oct 26, 2025

View Details Apply on healthecareers.com

relocation assistance health system full-time

BE/BC General Neurologist – Athens, OH

Company: OhioHealth

Location: Athens, Ohio

Posted Oct 26, 2025

View Details Apply on healthecareers.com

loan forgiveness loan repayment program malpractice insurance

Physician-Family Medicine (without OB)

Company: Banner Health

Location: Fort Collins, Colorado

Posted Oct 26, 2025

View Details Apply on healthecareers.com

health insurance loan assistance relocation assistance

Launch Your Hem/Onc Career by the Lake: Lake Havasu City, AZ—Just a 2½-Hour Drive to Vegas

Company: Lifepoint Health

Location: Lake Havasu City, Arizona

Posted Oct 26, 2025

View Details Apply on healthecareers.com

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Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?

Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.

Which skills and certifications are most valued in technical support today?

Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.

How common is remote work in technical support positions?

Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.

What career progression paths exist for technical support professionals?

Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.

What industry trends are shaping the future of technical support?

SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Technical Support Jobs

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