Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

loan repayment program full-time be or bc

Diagnostic Radiology | Near Tri Cities, WA | 200k Student Loan Repayment

Company: Jackson Physician Search

Location: Washington

Posted Oct 25, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance loan repayment program

OB/GYN Hospitalist Physician

Company: Kaiser Permanente - The Permanente Medical Group, Inc. -Northern California

Location: Vacaville, California

Posted Oct 25, 2025

View Details Apply on healthecareers.com
research

Licensed Mental Health Therapist - Child Team

Company: Kaiser Permanente

Location: San Jose, California

Posted Oct 25, 2025

View Details Apply on healthecareers.com
hospital fellowship full-time

Pediatrics Cardiology

Company: Kaiser Permanente - The Permanente Medical Group, Inc. -Northern California

Location: Oakland, California

Posted Oct 25, 2025

View Details Apply on healthecareers.com
acute care facility per diem research

Staff Nurse II - NICU Level III Per Diem Nights

Company: Kaiser Permanente

Location: Modesto, California

Posted Oct 25, 2025

View Details Apply on healthecareers.com
health system full-time remote

Business Data Architect - Remote

Company: Kelsey Seybold Clinic

Location: Pearland, Texas

Posted Oct 25, 2025

View Details Apply on healthecareers.com
full-time be or bc malpractice insurance

Urology Physician

Company: Lakeland Regional Health

Location: Lakeland, Florida

Posted Oct 25, 2025

View Details Apply on healthecareers.com
full-time

Certified Nursing Assistant Acute

Company: Kaiser Permanente

Location: Clackamas, Oregon

Posted Oct 25, 2025

View Details Apply on healthecareers.com
401(k) employer-matched 401(k) plan health insurance

CRNA Children's Hospital

Company: Baylor Scott & White Health

Location: Temple, Texas

Posted Oct 25, 2025

View Details Apply on healthecareers.com
hospital academic dental insurance

Physician Asst-Surgical- Cardiac Surgery

Company: Albany Medical Center

Location: Albany, New York

Posted Oct 25, 2025

View Details Apply on healthecareers.com
full-time

LVN II - Bellflower - Message Nurse - Temporary - Full time - Day -

Company: Kaiser Permanente

Location: Bellflower, California

Posted Oct 25, 2025

View Details Apply on healthecareers.com
relocation assistance loan repayment program wellness program

RN, Critical Care, 7a-7p

Company: Norton Healthcare

Location: Jeffersonville, Indiana

Posted Oct 25, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages

Technical Support in Remote 249,429 jobs Technical Support in Other US Location 216,827 jobs Technical Support in New York City, NY 57,606 jobs Technical Support in Multiple Locations 51,717 jobs Technical Support in USA 45,851 jobs Technical Support in Washington DC 35,137 jobs Technical Support in Chicago, IL 33,954 jobs Technical Support in San Francisco, CA 29,217 jobs Technical Support in Atlanta, GA 24,034 jobs Technical Support in Austin, TX 23,612 jobs Travel Jobs 79,975 jobs Full Time Jobs 46,687 jobs Retirement Plan Jobs 43,124 jobs 401(K) Jobs 38,941 jobs Health Insurance Jobs 36,480 jobs Life Insurance Jobs 34,102 jobs