Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

full-time

Echocardiograph Technologist I

Company: Kaiser Permanente

Location: Baldwin Park, California

Posted Oct 25, 2025

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RN - CTU 8 - Nights

Company: Endeavor Health

Location: Naperville, Illinois

Posted Oct 25, 2025

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Join a Patient-Centered Urology Team in Central Illinois: Subspecialties Welcome | Full APP Support | Advanced Facilities

Company: RosmanSearch

Location: Peoria, Illinois

Posted Oct 25, 2025

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Technologist I, Medical Laboratory Scientist

Company: Kaiser Permanente

Location: Jonesboro, Georgia

Posted Oct 25, 2025

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OB/GYN Physician

Company: UCHealth

Location: Windsor, Colorado

Posted Oct 25, 2025

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Neonatologist

Company: Pediatrix Medical Group

Location: Baltimore, Maryland

Posted Oct 25, 2025

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Family Medicine Physician

Company: Lehigh Valley Hospital

Location: Laurys Station, Pennsylvania

Posted Oct 25, 2025

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PHYSIATRIST, Full-Time

Company: The Brooklyn Hospital Center

Location: Brooklyn, New York

Posted Oct 25, 2025

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Dermatologist

Company: Hartford HealthCare

Location: Farmington, Connecticut

Posted Oct 25, 2025

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Vascular Surgery | El Paso, TX | 3 Hybrid ORs | Dedicated Vein Clinic

Company: Jackson Physician Search

Location: Texas

Posted Oct 25, 2025

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Interventional Cardiology Job | $1.05M Year 1 | Upper Midwest Capital City

Company: Jackson Physician Search

Location: North Dakota

Posted Oct 25, 2025

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Family Medicine Physician

Company: VillageMD

Location: Lithonia, Georgia

Posted Oct 25, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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