Technical Support Jobs

1,350,001 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Edge AI Product Marketing Manager

Company: Axelera AI

Location: Europe,UK

Posted Dec 17, 2025

Axelera AI, a leading deeptech startup, showcases its achievements with a $120M raise and world-class team. They seek a Product Management professional to drive innovation and growth in AI solutions.

Senior Machine Learning Engineer - Visual Suite - Productivity Group

Company: Canva

Location: Australia

Posted Dec 17, 2025

This job description highlights a flexible remote role at Canva with opportunities for impact, collaboration, and professional growth. The company emphasizes a supportive culture, innovative projects, and comprehensive benefits including equity, parental leave, and wellness support.

Technical Coordinator

Company: Axelera AI

Location: Europe,UK

Posted Dec 17, 2025

Axelera AI showcases its achievements as a leading deeptech startup with $120M raised, 220+ employees, and a successful Metis™ AI Platform. They seek a Technical Coordinator for a Horizon EU program, emphasizing innovation, collaboration, and global impact.

Software Development Engineer III - Android, Navigation SDK

Company: Mapbox

Location: Poland

Posted Dec 17, 2025

Mapbox is a leading platform for location-aware businesses, offering tools for navigation and customization. The role involves developing SDKs and navigation experiences, with emphasis on innovation, quality, and team collaboration. The company values creativity, diversity, and professional growth.

Senior Engineering Manager

Company: Cryptio

Location: UK

Posted Dec 17, 2025

Cryptio is seeking a Senior Engineering Manager to lead data infrastructure projects in the crypto economy, offering remote work, competitive benefits, and opportunities to shape high-impact systems. The role emphasizes team leadership, process optimization, and technical collaboration in a fast-paced fintech environment.

Care Coordinator

Company: Cecelia Health

Location: USA

Posted Dec 17, 2025

Cecelia Health is a national virtual medical practice offering personalized care for chronic conditions. The Care Coordinator role involves handling calls, assessments, and member engagement through multiple platforms. The position requires healthcare experience, strong communication skills, and collaboration with clinicians.

Director / Associate Director - Global Medical Affairs

Company: EVERSANA

Location: UK

Posted Dec 17, 2025

EVERSANAs mission emphasizes innovation in healthcare, global team collaboration, and commitment to diversity. The job description highlights leadership in Medical Affairs, project management, and client relations while promoting inclusive cultural values.

Engineering Manager - Template Search Quality team

Company: Canva

Location: Australia

Posted Dec 17, 2025

Canva seeks a leader to grow their backend and ML team, focusing on search architecture and user experience. The role offers equity, flexible leave, and a supportive culture, emphasizing innovation and inclusivity.

Software Development Engineer II - Search Box

Company: Mapbox

Location: Japan

Posted Dec 17, 2025

Mapbox is a leading platform for location-based services, focusing on advanced search algorithms and scalable solutions. They seek engineers with expertise in search techniques, machine learning, and big data to enhance their systems.

Obesity Medicine Physician - Dedicated Collaborator

Company: Form Health

Location: USA

Posted Dec 17, 2025

Form Health is a telemedicine obesity treatment clinic offering high-quality care through a multidisciplinary team. They seek an ABOM-certified physician for a collaborative role with Advanced Practice Providers, emphasizing evidence-based treatment, mentorship, and team-based care. The position includes competitive compensation, comprehensive benefits, and a commitment to diversity and inclusion.

Lead Implementations Support Engineer

Company: Blossom

Location: USA

Posted Dec 17, 2025

This job description outlines a Lead Implementations Support Engineer role with responsibilities including technical delivery of client onboarding, team leadership, data migration, system configuration, and process automation. Required skills emphasize technical expertise in databases, ETL processes, and programming languages, along with leadership and organizational abilities.

IT Recruiter

Company: Access Softek

Location: Europe

Posted Dec 17, 2025

Access Softek, a leading fintech company, seeks an IT Recruiter to join their team. The role involves full-cycle recruitment, collaboration with hiring managers, and building talent pipelines. Benefits include home office equipment, paid leave, and professional development opportunities.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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