Technical Support Jobs

1,350,001 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Package Consultant-SAP FIN FI

Company: IBM

Location: Ahmedabad, IN

Posted Dec 17, 2025

This role involves collaborating with clients on SAP FI implementation, leading projects, and ensuring technical expertise. Requirements include a bachelor's degree and 3 years of SAP experience, with preferred skills in Controlling.

Caregiver Elderly Support

Company: RYZ Labs

Location: Los Angeles

Posted Dec 17, 2025

This job posting outlines a caregiver role at RYZ Labs, detailing responsibilities like providing hands-off care, medication reminders, and home safety supervision. It lists requirements such as age, experience, and communication skills, while also describing RYZ Labs as a startup studio focused on innovation and remote teamwork.

Physical Therapist

Company: RYZ Labs

Location: Arizona

Posted Dec 17, 2025

This job posting outlines a Physical Therapist role at RYZ Labs, detailing responsibilities like patient care, treatment planning, and collaboration with healthcare teams. It highlights requirements such as licensure, clinical experience, and technical skills, while also describing RYZ Labs' mission as a startup studio focused on innovation and employee growth in a remote, distributed work environment.

Simulation Software Engineer (Associate or Experienced) (Virtual)

Company: Boeing

Location: Remote

Posted Dec 17, 2025

Boeing seeks a Simulation Software Engineer to develop high-fidelity Unreal Engine applications for aircraft simulations, requiring expertise in C++ and Blueprints, with competitive pay and benefits.

Khmer US based Medical Translators needed

Company: LILT (Production)

Location: San Francisco

Posted Dec 17, 2025

LILT is revolutionizing global communication through AI-driven translation solutions, partnering with major enterprises and focusing on accessibility, quality, and innovation. The company emphasizes collaboration, technological advancement, and equal opportunity in its mission to transform language barriers.

Principal Software Engineer - AI/ML

Company: Insight

Location: USA

Posted Dec 17, 2025

This job posting highlights a Principal Data Scientist role at Insight, emphasizing remote flexibility, a strong company reputation, and career growth opportunities within a supportive and inclusive environment.

Senior Manager - Revenue Transformation

Company: Figma

Location: USA

Posted Dec 17, 2025

This job description outlines a Senior Revenue Transformation Manager role at Figma, requiring leadership of cross-functional initiatives to optimize revenue processes. The position involves system design, compliance strengthening, and driving automation across quotetocash lifecycle. It emphasizes experience with SaaS operations, Salesforce, and ERP platforms, while offering competitive compensation, equity, and benefits including remote work flexibility.

Software Engineer 5 - TV Client Foundations

Company: Netflix

Location: USA

Posted Dec 17, 2025

The text highlights Netflix's commitment to creating exceptional TV experiences, emphasizing team collaboration, innovation, and diverse values. It outlines job opportunities with focus on technical expertise, scalability, and a supportive work culture.

ServiceNow Architect

Company: IBM

Location: London, GB

Posted Dec 17, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions for innovative companies. The role involves defining technical requirements, driving projects, and providing advisory on ServiceNow roadmaps. Required expertise includes ServiceNow development, technical leadership, and experience with ITOM/ITSM platforms. The position emphasizes collaboration, client impact, and digital transformation.

Chef de projet Intelligence Artificielle H/F - IBM Client Innovation Center - Strasbourg

Company: IBM

Location: STRASBOURG, FR

Posted Dec 17, 2025

The text highlights IBM Consulting's focus on innovation, collaboration with global clients, and career growth opportunities. It emphasizes technical expertise, project management in AI, and a culture of continuous learning and impactful solutions.

Infrastructure Specialist-System Administration

Company: IBM

Location: Chennai, IN

Posted Dec 17, 2025

The text promotes IBM Consulting's career opportunities, emphasizing collaboration, innovation, and growth in hybrid cloud and AI solutions. It highlights technical expertise, client impact, and professional development while outlining role responsibilities and required skills.

Executive Underwriter - Programs

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 17, 2025

The job description highlights a role involving underwriting expertise, collaboration with cross-functional teams, and developing profitable business relationships. It emphasizes growth opportunities, company culture, and competitive compensation while outlining qualifications and responsibilities for an Executive Underwriter position.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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