Travel Jobs in East Bay
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Senior Business Analyst
Company: Hearst
Location: Tampa Bay, FL
Posted Sep 18, 2023
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. SDLC, EDGE, and CMMI). Proficiency with MS Office (Including Word, Visio, Publisher, Excel, Outlook, PowerPoint) Programming Languages is a plus Additional Requirements: Hybrid: Candidate will need to work in the Tampa office 3-5 days per month as needed. For more information, please visit Know Your Rights, Pay Transparency, and MHK EEO/AA Statement Benefits Snapshot: Medical, vision, and dental plans for full time employees 401(k) offered with a very generous match Benefits start on first day of the next month following employment Exercise/Health Club reimbursement Monthly dependent care reimbursement Short Term and Long Term disability Basic Term Life and AD&D Insurance Paid Time Off 15 days Paid Time Off 13 Company Paid Holidays 3 Personal Days 2 Community Service days for Volunteering Technical experience or training in information technology or information systems Knowledge in SQL, Microsoft Visio, relational databases, ALM, JIRA ticketing Must be able to construct and execute SQL queries for data, technical and quality analysis Previous work experience in a fast-paced Client centric service setting Experience in Systems Development Methodology knowledge/experience (i.e. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Articulates and presents business analysis results clearly and concisely Develops requirements tractability matrix to be used in software development and QA testing Document issues, resolutions and write specific requirements for system changes and troubleshooting issues to ensure issues as identified, tracked, and reported on and resolved in a timely manner, including the creation of test scenarios, testing data and understanding of outcomes Provides user support during application software implementations Education/Certification Bachelor's Degree preferred but will consider combination of experience and education Knowledge/Skills/Abilities: Must have healthcare background - preferably with knowledge of pharmacy operations, Medicare or Medicaid Critical Thinking and excellent communication skills Experience: Minimum 5 years of experience in business analysis, requirements definition, building systems solutions and deployment of business requirements to information systems. Initiate JAD sessions and collaborate with all internal and external stakeholders including developers Translating requirements into detailed technical specifications and participating in reviewing technical specifications with all teams and client Review and approve requirement, design specifications, physical solution design, functional requirements, prototypes, and system testing. Requests for accommodation will be considered on a case-by-case basis. Participates in systems development efforts Negotiation and cost-benefit analysis insights and should have experience in creation of reports and Dashboards Review operational workflows of high degree of complexity and/or for multiple departments, identifying problems and developing improvements, modifications, and enhancements.
Senior Product Marketing Manager, Enterprise DRAM
Company: Samsung Semiconductor, Inc.
Location: South Bay
Posted Sep 16, 2023
We hire the best talent for our teams, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin, political affiliation, or veteran status. Currently, we encourage vaccination for all employees, and may require it depending on job functions (e.g., traveling for business, meeting with customers). That’s why we facilitate a flexible environment so you can find the right balance for you.Covid-19 PolicyTo help keep our employees, customers, and communities safe, we’ve developed guidelines for our teams. Our focus is on hiring teammates with humble expertise, kindness, dedication and a willingness to embrace challenges and learn together every day.Applicant Privacy Policyhttps://semiconductor.samsung.com/us/careers/privacy Individual pay rates depend on a number of factors—including the role’s function and location, as well as the individual’s knowledge, skills, experience, education, and training. Our onsite Café and gym, plus virtual classes, make it easier.Embrace Flexibility Benefits are best when you have the space to use them. Our COVID policies are subject to change depending on public health, regulatory and business circumstances. Equal Opportunity Employment PolicySamsung Semiconductor is proud to be an equal opportunity workplace and affirmative action employer. We’re committed to fostering an inclusive environment where everyone feels welcomed and empowered to do their best work. While visiting our offices or attending team events, we ask employees to complete a daily health questionnaire and complete a weekly COVID test. An investment in your future is an investment in ours.Base Pay Range$132,800—$270,000 USDGive Back With a charitable giving match and frequent opportunities to get involved, we take an active role in supporting the community.Enjoy Time Away You’ll start with 4+ weeks of paid time off a year, plus holidays and sick leave, to rest and recharge.Care for Family Whatever family means to you, we want to support you along the way—including a stipend for fertility care or adoption, medical travel support, and an errand service.Prioritize Emotional Wellness With on-demand apps and paid therapy sessions, you’ll have support no matter where you are.Stay Fit Eating well and being active are important parts of a healthy life.
Senior Manager, Finance Operation - Samsung Catalyst Fund (SCF)
Company: Samsung Semiconductor, Inc.
Location: South Bay
Posted Sep 16, 2023
We hire the best talent for our teams, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin, political affiliation, or veteran status. Certified Public Account is a plus• Communication skills in Korean (speaking and writing)• Enthusiastic, hard-working, self-driven, self-confident with low ego and intellectually curious• An eye for details as well as the ability to grasp big picture themes• Team player and good communicator• High ethical standards• You’re inclusive, adapting your style to the situation and diverse global norms of our people.• An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding.• You’re collaborative, building relationships, humbly offering support and openly welcoming approaches.• Innovative and creative, you proactively explore new ideas and adapt quickly to change.What We OfferThe pay range below is for all roles at this level across all US locations and functions. Individual pay rates depend on a number of factors—including the role’s function and location, as well as the individual’s knowledge, skills, experience, education, and training. We are stage agnostic. Location: Hybrid, working onsite at our San Jose, CA office 3 days per week with the flexibility to work remotely the remainder of your time. • Management and tracking of portfolio records and fund performance metrics in close interactions with the investment team• Management of wiring processes – portfolio companies and LPs funding / capital calls and distributions• Regular delivery of fund reporting and responses to inquiries by Samsung stakeholders• Close communication with Samsung finance teams including compliance and disclosures• Support fund audits and tax returnWhat You Bring• Bachelors with 15+ years of experience or Masters with 13+ years of experience with 5+ years of direct Venture Capital fund operation experience• Degree in Accounting or Business administration, or equivalent business experience. That’s why we facilitate a flexible environment so you can find the right balance for you.Covid-19 PolicyTo help keep our employees, customers, and communities safe, we’ve developed guidelines for our teams. Currently, we encourage vaccination for all employees, and may require it depending on job functions (e.g., traveling for business, meeting with customers). We’re committed to fostering an inclusive environment where everyone feels welcomed and empowered to do their best work. Our onsite Café and gym, plus virtual classes, make it easier.Embrace Flexibility Benefits are best when you have the space to use them. At SCF, we have made more than 65 investments so far, and enjoyed successful exits including Credo, Habana Labs, Innoviz, IonQ, Preventice, aiMotive and Ring. Our COVID policies are subject to change depending on public health, regulatory and business circumstances. Equal Opportunity Employment PolicySamsung Semiconductor is proud to be an equal opportunity workplace and affirmative action employer.
Administrative Assistant (Hybrid)
Company: KnowBe4
Location: Tampa Bay, FL
Posted Sep 18, 2023
For more details about our benefits, visit www.knowbe4.com/careers/benefits.Note: An applicant assessment and background check may be part of your hiring procedure.Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.No recruitment agencies, please. )Prior experience with Salesforce, Envisage, Greenhouse, Smartsheets or Slack, a plusAt least 3 year experience in an executive assistant or administrative assistant role supporting a C-Level ExecutiveStrong verbal and written communication skillsStrong critical thinking skillsExtremely detail-oriented and data-drivenSuperb time management and organizational skillsTechnologically savvyOur Fantastic BenefitsWe offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.Clearwater positions open to candidates located in greater Tampa Bay area.The Administrative Assistant is responsible for providing full administrative and secretarial support to the EVP of International and Global Channel Sales to ensure the smooth management of day-to-day affairs and global coordination.Responsibilities:Manage and take ownership of the EVP’s calendar and scheduled meetings.Proactively reschedule, hold time and gather necessary information prior to meetings to ensure EVP is properly preparedCoordinate all domestic and international travel arrangements for EVP (including visas and accommodations)Be present on all meetings, record meeting minutes and ensure all action items are completed and/or followed-up on.Serve as liaison with global executives and key stakeholders for coordination on meetings and projects.Draft and send out various correspondence and reports to leadership teams and C-Level Executives on behalf of the EVP.Submit all expenses on behalf of EVP for reimbursement through the company expense system.Assist International Sales Operations Manager with projects and tasks, as necessary.Requirements:College Degree, preferredExperience with Gmail and Google DocsExperience with MS Office (Word and Excel)Experience with web browsers (Chrome, Safari, Internet Explorer etc. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! About KnowBe4KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe.
Systems Engineer II
Company: Applied Materials
Location: South Bay
Posted Sep 17, 2023
All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. Ensure that all new designs of hardware and software meets the MRS, and are reliable, safe, user friendly and maintainable by the field.Assist in defining all external equipment interfaces, analyze architecture ideas and insure they are up to date and documented.Learn and begin contributing to the systems architecture development process. Functional Knowledge Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities Business Expertise Understands key business drivers; uses this understanding to accomplish own work Leadership No supervisory responsibilities but provides informal guidance to new team members Problem Solving Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents Impact Impacts quality of own work and the work of others on the team; works within guidelines and policies Interpersonal Skills Explains complex information to others in straightforward situations Qualifications Education: Bachelor's Degree Skills Certifications: Languages: Years of Experience: 2 - 4 Years Work Experience: Additional Information Travel: Yes, 10% of the Time Relocation Eligible: Yes U.S. Salary Range: $104,000.00 - $143,000.00 The salary offered to a selected candidate will be based on a number of factors including location and level and will vary depending on confirmed job-related knowledge, skills, and experience. Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. Contribute to the system engineering specification within the field of one's expertise.Assist in creating the system engineering specification and write the portion of the system engineering specification pertaining to field of technical expertise.Perform and coordinate tests, and provide feedback to product engineering, physics, algorithms and software on new designs and ongoing engineering improvements.Problem identification and troubleshooting of moderately difficult engineering problems in field of technical expertise, including serviceability and manufacturability.Support System Integration during the assembly and final testing of new product designs. Key Responsibilities Support system engineering projects that have a substantial mix of electrical, mechanical, physics, algorithms and software design, and understand the underlying system implications.
Senior Specialist, Supply Chain Management Digital Transformation
Company: Samsung Semiconductor, Inc.
Location: South Bay
Posted Sep 16, 2023
We hire the best talent for our teams, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin, political affiliation, or veteran status. Currently, we encourage vaccination for all employees, and may require it depending on job functions (e.g., traveling for business, meeting with customers). Our focus is on hiring teammates with humble expertise, kindness, dedication and a willingness to embrace challenges and learn together every day.Applicant Privacy Policyhttps://semiconductor.samsung.com/us/careers/privacy That’s why we facilitate a flexible environment so you can find the right balance for you.Covid-19 PolicyTo help keep our employees, customers, and communities safe, we’ve developed guidelines for our teams. Our onsite Café and gym, plus virtual classes, make it easier.Embrace Flexibility Benefits are best when you have the space to use them. Individual pay rates depend on a number of factors—including the role’s function and location, as well as the individual’s knowledge, skills, experience, education, and training. Our COVID policies are subject to change depending on public health, regulatory and business circumstances. Equal Opportunity Employment PolicySamsung Semiconductor is proud to be an equal opportunity workplace and affirmative action employer. While visiting our offices or attending team events, we ask employees to complete a daily health questionnaire and complete a weekly COVID test. We’re committed to fostering an inclusive environment where everyone feels welcomed and empowered to do their best work. An investment in your future is an investment in ours.Base Pay Range$68,550—$154,440 USDGive Back With a charitable giving match and frequent opportunities to get involved, we take an active role in supporting the community.Enjoy Time Away You’ll start with 4+ weeks of paid time off a year, plus holidays and sick leave, to rest and recharge.Care for Family Whatever family means to you, we want to support you along the way—including a stipend for fertility care or adoption, medical travel support, and an errand service.Prioritize Emotional Wellness With on-demand apps and paid therapy sessions, you’ll have support no matter where you are.Stay Fit Eating well and being active are important parts of a healthy life.
Sales Representative, Memory
Company: Samsung Semiconductor, Inc.
Location: South Bay
Posted Sep 16, 2023
We hire the best talent for our teams, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin, political affiliation, or veteran status. Currently, we encourage vaccination for all employees, and may require it depending on job functions (e.g., traveling for business, meeting with customers). Our focus is on hiring teammates with humble expertise, kindness, dedication and a willingness to embrace challenges and learn together every day.Applicant Privacy Policyhttps://semiconductor.samsung.com/us/careers/privacy That’s why we facilitate a flexible environment so you can find the right balance for you.Covid-19 PolicyTo help keep our employees, customers, and communities safe, we’ve developed guidelines for our teams. Individual pay rates depend on a number of factors—including the role’s function and location, as well as the individual’s knowledge, skills, experience, education, and training. Our onsite Café and gym, plus virtual classes, make it easier.Embrace Flexibility Benefits are best when you have the space to use them. Our COVID policies are subject to change depending on public health, regulatory and business circumstances. Equal Opportunity Employment PolicySamsung Semiconductor is proud to be an equal opportunity workplace and affirmative action employer. We’re committed to fostering an inclusive environment where everyone feels welcomed and empowered to do their best work. While visiting our offices or attending team events, we ask employees to complete a daily health questionnaire and complete a weekly COVID test. An investment in your future is an investment in ours.Base Pay Range$68,550—$154,440 USDGive Back With a charitable giving match and frequent opportunities to get involved, we take an active role in supporting the community.Enjoy Time Away You’ll start with 4+ weeks of paid time off a year, plus holidays and sick leave, to rest and recharge.Care for Family Whatever family means to you, we want to support you along the way—including a stipend for fertility care or adoption, medical travel support, and an errand service.Prioritize Emotional Wellness With on-demand apps and paid therapy sessions, you’ll have support no matter where you are.Stay Fit Eating well and being active are important parts of a healthy life.
Supply Chain Operations Specialist II
Company: CMA CGM
Location: East Bay
Posted Sep 16, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. Tuition reimbursement program. Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan. 401(k) with company match. Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage. Information provided is true and accurate. We aim to attract, motivate and retain the best people in our industry, whatever their background. Ability to prepare basic reports, queries, and operational information.
Counsel/Sr Counsel
Company: Chevron
Location: East Bay
Posted Sep 18, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability, medical condition, reproductive health decision-making, military or veteran status, political preference, marital status, citizenship, genetic information or other characteristics protected by applicable law. The selected candidate's compensation will be determined based on their skills, experience, and qualifications.Chevron offers competitive compensation and benefits programs which includes, but is not limited to, variable pay, health care coverage, retirement plan, protection coverage, time off and leave programs, training and development opportunities and a range of allowances connected to specific work situations. If you need assistance or an accommodation, please email us at [email protected]. Details are available at http://hr2.chevron.com/. Chevron participates in E-Verify in certain locations as required by law. The ability to work closely with business clients, other in-house counsel, legal analysts and outside law firms is important. This position involves travel. Strong analytical, problem solving, and oral and written communication skills and good judgment are essential. Regulatory Disclosure for US Positions: Chevron is an Equal Opportunity / Affirmative Action employer. Relocation Options: Relocation will be considered.
Project Manager
Company: Hearst
Location: Tampa Bay, FL
Posted Sep 18, 2023
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. For more information, please visit Know Your Rights, Pay Transparency, and MHK EEO/AA Statement Benefits Snapshot: Medical, vision, and dental plans for full time employees 401(k) offered with a generous match Benefits start on first day of the next month following employment Exercise/Health Club reimbursement Monthly dependent care reimbursement Short Term and Long Term disability Basic Term Life and AD&D Insurance Paid Time Off 15 days Paid Time Off 13 Company Paid Holidays 3 Personal Days 2 Community Service days for Volunteering Ensures agenda and minutes are published Responsible for ensuring project artifacts are stored in a location in line with company policies and are accessible by appropriate team members Manages resource bookings for assigned project(s) Responsible for reporting on the status of a project and escalating issues Drafts Statement of Work (SOW) or Change Request (CR) as appropriate Performs other duties as assigned Education/Certification Bachelor's degree required, will consider equivalent experience PMI certification (PMP) preferred Knowledge/Skills/Abilities: Ability to build strong relationships within the department & with internal partners across all areas within the organization Professional knowledge of integrations, data, sprint planning, QA preparedness, and agile methodologies Ability to verbally deliver presentations to small groups Customer service orientation Ability to communicate complex problems in an easily understood manner Ability to effectively communicate client business needs to technical staff Attention to detail in written documents Well organized with the ability to prioritize and handle multiple assignments Experience: Bachelor's Degree or equivalent experience required Minimum of 5 years of experience as a project manager in the healthcare, healthcare insurance, or software industry Experienced in project governance, capacity planning, and project budgeting Working knowledge of the healthcare industry (Medicaid, Medicare, and Commercial) and understanding of related compliance and quality aspects Self-starter, with strong sense of ownership, assertive follow-through, and a passion for the highest level of customer satisfaction Proficient technical understanding: ability to demonstrate knowledge of software development life cycle, application design, integration, and hosting technologies Excellent verbal, organizational, and written skills Experience with practical application of Project Management Institute (PMI) global standards Working knowledge of MS Project preferred PMI certification (PMP) preferred Additional Requirements: Hybrid-Remote setting - able to come onsite to Tampa for occasional team collaboration. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Key Responsibilities: Accountable for the successful completion of a project's deliverables Has the lead role on a project team and serves as the primary contact Documents project scope Manages changes in scope in accordance with change control procedures Develops, updates, and actively manages a comprehensive project plan, including tasks, start and end dates, work effort, resource assignments, milestones, and critical path Actively leads the project planning process, stages, and customer engagement Drives collaboration between functional teams and customers to achieve milestones and deliverables Ensures major decisions are documented and communicated Identifies and document issues. This Project Manager will also be accountable for project deliverables, timelines, and budget. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. We grow and learn better together with a diverse team of employees. We welcome the unique contributions and the different perspectives of a diverse team.
Principal Customer Success Manager, Digital Media
Company: Adobe
Location: South Bay
Posted Sep 16, 2023
We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Ultimately, designers, developers, marketers, advertisers, and publishers benefit from a streamlined workflow with analytics and optimization capabilities embedded into the creation tools, enabling the delivery of the right content to the right audience at the right time, regardless of the channel. In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call (408) 536-3015. We hire dynamic, passionate, and creative individuals who thrive in fast paced environments. If you're looking to make an impact, Adobe's the place!
Customer Service Technician
Company: Motorola Solutions
Location: Palm Bay-Melbourne-Titusville
Posted Sep 18, 2023
Motorola is committed to providing equal employment opportunities and is a proud sponsor of Females in Information Technology & Telecommunications.&65279;Being “Motorolan” means:Being passionate about the clients we serve, partnering with government and industry, driven and focused on innovation and being accountable to deliver a high standard. The following will be core responsibility of the Customer Support Technician. Additionally, the Customer Support Technician is also required to perform some administrative tasks that help drive day to day performance. Basic Requirements You will be joining a team of Customer Support Operators and Senior Customer Support Technician serving all relevant accounts. SYSTEMS ADMINISTRATION Responsible for providing technical support and monitor day to day operations of Network Operation Control Centers Monitoring the Motorola solutions Infrastructure using a variety of tools and react to resolve any alerts which may arise and ensure system uptime meet service level agreementsResponsible for logging and resolving any network incidents ensuring that Service Level Agreements are met at all timesEscalating any Network incidents that cannot be resolved within specified times frames to the relevant team members and work with them until the incident is resolvedDocument and record steps taken towards resolution of an incident and add this to the knowledge database for future referralTake Technical Ownership of Major Incidents by – Identifying , communicating, and utilising appropriate resources to resolve the issue Responsible for documenting and distribution of all Major Incident review reports in the agreed formatEnsure NOCC operations meet support and performance metric requirements Monitor all outages/issues through the return to normal servicesBuild strong and effective working relationships with Engineering and Management organisationsCUSTOMER SUPPORT Respond to escalated customer incidents in a timely fashion and in compliance with NOC standardsActing as the first point of contact for any Network related problems between Motorola NOCC and its partner's Develop good customer relationships through excellent customer serviceAssisting in providing tier 1 customer support when call volumes are highOTHER SUPPORT Must be able to effectively coordinate and multi-task across various groups and functional teams both inside and outside of the business Provide guidance and support for continual improvements Ensuring all given tasks are performed based one ITIL process & procedures Actively participate in all training provided Ability to perform tasks with minimal supervision Operate in a 24 X 7 Network Operations Center; this includes shift work and weekends All other relevant task as assigned by the NOCC ManagerSPECIFIC REQUIREMENTSuccessful applicants will need to pass a Victoria Police security checks and National Police name checks.General Education Essential: Australian Certificate of Education or equivalentDesirable: University – Computer/ Engineering Studies ITIL Training/ foundationsExperience Essential: Helpdesk Operator ExperienceDesirable: 12 months in a technical helpdesk operator’s role, Radio Transmission / Paging Network Experience/IP Networking Inclusion & Diversity:At Motorola we are proud of the diversity of our people. This role is required to develop strong relationships with the customer and all other supporting departments. Bring your passion, potential and talents to a career that matters.Department OverviewThe Customer Support Technician should strive to maintain the highest level of service for all customers; assuring the appropriate and timely notification of network and maintenance statuses.Job DescriptionThe Customer Support Technician provides technical support and coordinates activities within the Motorola Network Operation Control Center, verifying swift and accurate response to all alerts, ensuring the repair or escalation of issues as appropriate. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.At Motorola Solutions, we’re ushering in a new era in public safety and security. Working closely with the NOCC Manager, the NOCC Engineers and is responsible for the continued quality of service for the end users infrastructure and Fault Management monitoring. We also like to have some funTravel RequirementsNoneRelocation ProvidedNonePosition TypeExperiencedReferral Payment PlanYes