Travel Jobs in Everett, WA
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Portuguese Customer Support Agent - HYBRID
Company: Blueprint Data Solutions
Location: Seattle, WA
Posted Aug 12, 2023
This position requires frequent use of a computer monitor and visual acuity to perform email responses, prepare and analyze data; transcribe; extensive reading and online communication. FLSA - Job Classification: Non-Exempt - Hourly, Full Time Position Location: Hybrid (Work from home and in-office located in Bellevue, WA) Salary RangePay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law.If you need assistance or a reasonable accommodation to complete the application process, please reach out to: [email protected] believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes:Medical, dental, and vision coverageFlexible Spending Account401k programCompetitive PTO offeringsParental LeavePersonal paid Volunteer time to support our communityOpportunities for professional growth and development The employee will occasionally walk; will frequently use hands to finger, handle, grasp or feel; and reach with hands, wrists, or arms in repetitive motions. The employee will frequently use fingers for manipulation of computers (laptop and desktops) and telephone equipment including continuous 10-key, handwriting, use of mouse (or alternative input device), use of keyboard (or alternative input device), or sporadic 10-Key, telephone or telephonic headsets. This position will also frequently use other office productivity tools such as the printer/scanner. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. This role displays a passion for providing an optimal customer experience through the utilization of critical thinking and problem-solving skills. Duties/Responsibilities:&8239; Deliver world-class customer service by following established departmental policies, processes, and standards Manage and respond to customer support tickets at an experienced Tier 3 level requiring independent resolution and judgement within the established SLA and performance guidelines for LOB&8239;Respond to customer tickets with relevant information and directions in an organized and concise mannerFollow established troubleshooting procedures, including use of appropriate resources and desktop tools to diagnose and troubleshoot issuesCommunicate and explain information to the customer in writing with a focus on first-time resolution.Multitask between multiple tools and systems and apply information and knowledge to customer situations.Consistently meet and exceed customer satisfaction and productivity metricsProvide exceptional customer support and consistently meet and exceed performance SLA’s within a fast-paced, structured, dynamic, and high- transaction environment.Coordinate internally with other teams as needed to provide feedback and help resolve issuesEffectively collaborates with the client to work through troubleshooting processes and customer focused resolutionsWill research and resolve escalated issues and may serve as a point of escalation to address customer inquiriesMonitor client facing tools and keep up with client updates and directives&8239;May work with TL, manager, and the client to assist in monitoring and reporting of trends in your primary LOB&8239;May be assigned to assist in other ticket queues as neededBe a champion of Blueprint’s core values by amplifying those behaviors in the day to dayAdditional duties and special projects as assigned. &8239; Qualifications: A minimum of 1 year of customer service experience 1+ years in customer support and/or technical troubleshooting Written and verbal fluency in English language required, must pass Language Assessment Test Written and verbal fluency in Portuguese Language required, must pass Language Assessment TestComfortable using computers, proficient typing skills, and capable with troubleshooting computer and network issuesProficient with Microsoft Office Suite or related software. Skills/Abilities: Ability to follow established troubleshooting procedures, including use of appropriate resources and desktop toolsAbility to function well in a high-paced, metric driven and at times stressful environmentHave a customer focus mindset - career orientation towards customer serviceExcellent time management skills with a proven ability to meet deadlinesAbility to apply critical thinking skills, conduct research and utilize resources to resolve customer inquiriesAbility to receive and apply constructive feedbackExcellent verbal and written communication skillsExcellent interpersonal and customer service skillsExcellent organizational skills and attention to detail.Some online game knowledge and experience preferred Work Environment: The work environment is usually a traditional office, indoor setting with no exposure to outside elements. This position may require a work schedule across weekends and holidays and may be subject to blackout dates which may include holidays where PTO is not approved. This position requires no travel. May work remotely based on adherence to the organization’s work from home policy. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Physical Requirements: The employee is frequently required to sit at a workstation for extended and lengthy periods of time. We believe in the importance of a healthy and happy team, which is why our benefits include full medical, dental and vision coverage, as well as paid time off, 401k, and paid volunteer hours. What will I be doing? Blueprint is currently looking for an&8239;Escalated Customer Support Agent (Portuguese Language fluency required) to be part of the team. The Escalated Customer Support Agent is a professional individual contributor position that has a passion for helping better our customer experience. We’re bold, smart, agile, and fun. Why Blueprint? We are innovators. The Escalated Customer Service Agent position is responsible for superior user support for our client’s customers, resolving escalated (Tier 3) customer issues, with a goal to exceed our client’s expectations as well as the expectations of their users. The salary/wage and job title for this opening will be based on the selected candidate’s qualifications and experience and may be outside this range.Equal Opportunity EmployerBlueprint Technologies, LLC is an equal employment opportunity employer. We want you to bring your biggest and best ideas to help positively impact our culture, clients, and the community around us.
Customer Success Manager - Majors, West
Company: Wiz
Location: Seattle, WA
Posted Aug 16, 2023
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Your ability to be highly strategic, engage with customer executives (including C-suite), and provide exceptional value will be instrumental in securing customer satisfaction, retention, and expansion. Responsibilities: Act as a trusted advisor for a portfolio covering top global customers, driving adoption and quantifying the value derived from Wiz's products. Educate and enable customers on Wiz's products, business roadmap, and services, enabling them to maximize their potential for success. Collaborate with internal teams to align account activities with customers' complex business case and multi-unit strategy, ensuring strategic alignment. Anticipate customers' decisions, explore their diverse business needs across multiple business units, and showcase how Wiz can drive their growth and security objectives. Become a functional product expert, demonstrating strong technical knowledge and the ability to articulate product features, benefits, and best practices to operationalize Wiz. Effectively organize workflows, efficiently prioritize your time, and manage a portfolio of major accounts with exceptional attention to detail. Monitor adoption and utilization trends, providing recommendations based on risk and customers' evolving business needs. Lead the renewal process with customers, leveraging the resources and expertise of Wiz to secure successful renewals. Deliver Business Reviews to customer executives, decision-makers, and technical practitioners on a regular basis, demonstrating the value and impact of Wiz's solutions. Travel up to 30% to engage with customers on-site, building strong relationships and gaining a deep understanding of their unique requirements. Qualifications: 8+ years of experience in Customer Success or relevant Account Management roles within the SaaS industry. Proven expertise in cloud technology and architecture, including AWS, Azure, and/or GCP. Hands-on experience supporting large global companies with software solutions in the application, cloud, and security domains. Demonstrated success in building relationships with senior customer executives in major or highly strategic accounts, driving consensus on solutions. Excellent skills in strategic planning, cross-group collaboration, resource orchestration, communication, analysis, and attention to detail. Track record of accountability for the development and execution of cross-cloud consumption plans and ensuring the operational health of customer solutions. Strong problem-solving, decision-making, and crisis management skills, with a hands-on approach. Experience in process improvement, delivering service excellence, and familiarity with SaaS vendors such as Outlook, Microsoft Office 365, Churnzero, Salesforce, and Zendesk is preferred. LI-Remote If your experience is close but doesn’t fulfill all requirements, please apply. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy. To achieve our goal, we are focused on hiring Wizards with different backgrounds, perspectives, and experiences.Wiz is an equal opportunity employer. Join us on our journey to shape the future of cloud security. Summary: As a Senior Customer Success Manager at Wiz, you will play a critical role in driving the success of our major enterprise customers, including global Fortune 100 companies. By becoming a functional product expert, you will guide customers through the adoption and utilization of our solutions, ensuring they achieve their desired outcomes. Come join our team and help us create secure cloud environments that allow the best companies to move faster. Company Overview: Wiz is a rapidly expanding technology company at the forefront of cloud security. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. You will serve as a trusted advisor, leveraging your expertise in cloud security and deep knowledge of Wiz's products and features to align customers' technical goals with their strategic business objectives. Wiz is on a mission to build a special company.
Escalated Customer (Billing) Support- German
Company: Blueprint Data Solutions
Location: Seattle, WA
Posted Aug 11, 2023
This position requires frequent use of a computer monitor and visual acuity to perform email responses, prepare and analyze data; transcribe; extensive reading and online communication. FLSA - Job Classification: Non-Exempt - Hourly, Full Time Position Location: Hybrid (Work from home and in-office located in Bellevue, WA) Salary RangePay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law.If you need assistance or a reasonable accommodation to complete the application process, please reach out to: [email protected] believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes:Medical, dental, and vision coverageFlexible Spending Account401k programCompetitive PTO offeringsParental LeavePersonal paid Volunteer time to support our communityOpportunities for professional growth and development The employee will occasionally walk; will frequently use hands to finger, handle, grasp or feel; and reach with hands, wrists, or arms in repetitive motions. The employee will frequently use fingers for manipulation of computers (laptop and desktops) and telephone equipment including continuous 10-key, handwriting, use of mouse (or alternative input device), use of keyboard (or alternative input device), or sporadic 10-Key, telephone or telephonic headsets. This position will also frequently use other office productivity tools such as the printer/scanner. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. This role displays a passion for providing an optimal customer experience through the utilization of critical thinking and problem-solving skills. Duties/Responsibilities:&8239; Deliver world-class customer service by following established departmental policies, processes, and standards Manage and respond to customer support tickets at an experienced Tier 3 level requiring independent resolution and judgement within the established SLA and performance guidelines for LOB&8239;Respond to customer tickets with relevant information and directions in an organized and concise mannerFollow established troubleshooting procedures, including use of appropriate resources and desktop tools to diagnose and troubleshoot issuesCommunicate and explain information to the customer in writing with a focus on first-time resolution.Multitask between multiple tools and systems and apply information and knowledge to customer situations.Consistently meet and exceed customer satisfaction and productivity metricsProvide exceptional customer support and consistently meet and exceed performance SLA’s within a fast-paced, structured, dynamic, and high- transaction environment.Coordinate internally with other teams as needed to provide feedback and help resolve issuesEffectively collaborates with the client to work through troubleshooting processes and customer focused resolutionsWill research and resolve escalated issues and may serve as a point of escalation to address customer inquiriesMonitor client facing tools and keep up with client updates and directives&8239;May work with TL, manager, and the client to assist in monitoring and reporting of trends in your primary LOB&8239;May be assigned to assist in other ticket queues as neededBe a champion of Blueprint’s core values by amplifying those behaviors in the day to dayAdditional duties and special projects as assigned. &8239; Qualifications: A minimum of 1 year of customer service experience 1+ years in customer support and/or technical troubleshooting Written and verbal fluency in English language required, must pass Language Assessment Test Written and verbal fluency in German language required, must pass Language Assessment TestComfortable using computers, proficient typing skills, and capable with troubleshooting computer and network issuesProficient with Microsoft Office Suite or related software. Skills/Abilities: Ability to follow established troubleshooting procedures, including use of appropriate resources and desktop toolsAbility to function well in a high-paced, metric driven and at times stressful environmentHave a customer focus mindset - career orientation towards customer serviceExcellent time management skills with a proven ability to meet deadlinesAbility to apply critical thinking skills, conduct research and utilize resources to resolve customer inquiriesAbility to receive and apply constructive feedbackExcellent verbal and written communication skillsExcellent interpersonal and customer service skillsExcellent organizational skills and attention to detail.Some online game knowledge and experience preferred Work Environment: The work environment is usually a traditional office, indoor setting with no exposure to outside elements. This position may require a work schedule across weekends and holidays and may be subject to blackout dates which may include holidays where PTO is not approved. This position requires no travel. May work remotely based on adherence to the organization’s work from home policy. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Physical Requirements: The employee is frequently required to sit at a workstation for extended and lengthy periods of time. We’re bold, smart, agile, and fun. Why Blueprint? We are innovators. The Escalated Customer Service Agent position is responsible for superior user support for our client’s customers, resolving escalated (Tier 3) customer issues, with a goal to exceed our client’s expectations as well as the expectations of their users. We believe in the importance of a healthy and happy team, which is why our benefits include full medical, dental and vision coverage, as well as paid time off, 401k, and paid volunteer hours. What will I be doing? Blueprint is currently looking for an&8239;Escalated Customer (Billing) Support Agent (German Language fluency required) to be part of the team. The Escalated Customer Support Agent is a professional individual contributor position that has a passion for helping better our customer experience. The salary/wage and job title for this opening will be based on the selected candidate’s qualifications and experience and may be outside this range.Equal Opportunity EmployerBlueprint Technologies, LLC is an equal employment opportunity employer. We want you to bring your biggest and best ideas to help positively impact our culture, clients, and the community around us.
Data Engineering Architect - Cloud (AWS, GCP, Azure, etc.)
Company: West Monroe
Location: Seattle, WA
Posted Aug 15, 2023
West Monroe is seeking a Data Engineering and Cloud Architect with strong skills in data platform and architecture. The role involves working with clients to solve complex needs, leading a team of engineers, and setting the direction for the growing Data Engineering & Analytics specialty. Responsibilities include interacting with key decision-makers, leading projects, mentoring junior engineers, and suggesting new technologies. Qualifications include 5-12 years of experience in a data environment, expertise in modern distributed architectures, and experience with cloud platforms like AWS, Azure, and Azure SQL. The role offers a competitive total rewards package, including medical, dental, vision, life insurance, 401k, employee stock ownership program, and unlimited flexible time off.
Investment Analyst/Associate
Company: Bridge33 Capital
Location: Seattle, WA
Posted Aug 11, 2023
Bridge33 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bridge33 is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. To request reasonable accommodation, please contact our Human Resources department at [email protected]. ESSENTIAL RESPONSIBILITIES Work with senior members of the Investments team to underwrite, finance, and execute Commercial Real Estate acquisitions Build and manage detailed financial models in Microsoft Excel and Argus Review and prepare market, economic, and demographic research, including conducting calls with local brokers and creating market assumptions Participate in onsite due diligence and conduct tenant interviews Create investment committee memorandums and requests for financing Assist senior members in actively managing transactions from initial screening through closing, including assisting with due diligence, structuring, financing, partnerships, and closing Prepare for and participate in meetings with senior members of the team Perform other related duties as assigned Requirements QUALIFICATIONS: Bachelor's degree required and please clearly indicate GPA on resume 1-5 years of relevant work experience in finance, commercial real estate acquisitions, or development Unquestionable integrity and strong work ethic Excellent analytical and organizational skills Ability to multi-task in a fast-paced and proactive environment Advanced Microsoft Excel modeling capabilities required and exposure to Argus preferred, but not required Exceptional written, interpersonal, presentation, and communication skills Thrives in a highly collegial team-oriented environment Demonstrated can-do attitude and a strong sense of urgency Genuine enthusiasm and curiosity for commercial real estate as an investment class Ability to travel on occasion NOTE: Resumes submitted without a GPA will not be considered. Benefits WHAT WE OFFER: Fast paced and dynamic work environment, including frequent interaction with the senior management team Flexible time off policy Company sponsored medical, dental and vision insurance Company paid life insurance Company paid short- and long-term disability insurance Paid parental leave 401k plan with Company match 11 paid holidays The annual salary range for this position is $70,000 - $130,000, and the position is eligible for an annual discretionary bonus. We are looking to hire an INVESTMENT ANALYST/ASSOCIATE who will perform research, valuation, and analysis of potential investments for the company. Our successful investment strategy, strong capital backing, and rapid growth creates a unique environment for excellent candidates to join a dynamic, enthusiastic team and grow along with our organization. The company is backed by an impressive and diverse network of advisors with expertise and leadership in real estate, retail, technology, and finance. This position reports to the Chief Investment Officer. MISSION Become the best owner-operator of open-air strip retail in the country.
Sales Development Representative - Entry Level
Company: Summit Retail Solutions Inc
Location: Seattle, WA
Posted Aug 15, 2023
Including, but not limited to, Health and Wellness, Beauty and Skin Care, Cosmetics, Hair Care, Cleaning Products, Car Care, Small Electronics, Housewares, and Food.WHAT DO WE PROVIDE?Comprehensive paid, guided trainingGeographic territory based within a 40-mile radiusCareer growth at your pace with opportunity for advancement40-hour workweek; Wednesday through SundayCompetitive uncapped commission opportunity allows you to maximize your incomeCareer growth at your pace with the opportunity for advancement. Responsibilities: Account Management- Summit’s Sales Development representatives must be able to manage all aspects of the roadshow including engaging with customers, driving sales, organizing / merchandising displays including marketing materials, managing the inventory, conducting demonstrations, and setting up and breaking down the special event.Work with Various Clients – We work with and represent a diverse group of clients from a diverse group of industries! This person will bring new ideas, think outside the box, have a deep passion for the role, and create ways to attain new accounts. 100% promotion from within!Medical, dental, 401k and other voluntary insurances for eligible full-time employeesCompetitive bonus structure, incentives, and commissionsWHAT DO WE REQUIRE?High School Diploma or equivalentPositive attitude and great work ethicReliable transportation to travel up to 40 miles to our retail partners and transport sales promotional items, displays and signage.Ability to stand for extended periods of time in a retail store.Ability to lift/move up to 35 poundsSummit Retail Solutions, Inc is a national company that has travel and relocation opportunities available for top performers.Summit Retail Solutions, Inc. is an equal opportunity employer and will not discriminate against any qualified applicant on the basis of a protected characteristic unless a bona fide occupational qualification exists.Applicants who receive an offer will be required to undergo a drug test and background screening as a condition of their employment. They also assist in the marketing, set-up, and selling of our client’s products and services.The ideal candidate is someone with high energy, curiosity about the industry, and tenacity. The Sales Development Representative is responsible for educating and demonstrating to consumers the benefits and advantages of services and products available to them by our clients. Summit Retail Solutions is looking for a Sales Development Representative to join our team.
Staff Engineer, Optical Mechanical
Company: IonQ
Location: Seattle, WA
Posted Aug 09, 2023
We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, color, national origin, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, and military or veteran status, or any other basis protected by law. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment in which any individual can feel welcomed, respected, supported and valued. We are committed to equity and justice. However, IonQ will be expanding into additional geographies both domestically and internationally so don’t let this stop you from applying. At IonQ, we believe in fair treatment, access, opportunity and advancement for all, while at the same time striving to identify and eliminate barriers. We are proud to be an Equal Employment Opportunity employer. If you are interested in being a part of this team and mission, we encourage you to apply. or PhD in Mechanical Engineering, Aerospace Engineering, or another relevant engineering degreeExtensive experience in the design and assembly of optical systems, preferably in the field of quantum computing or a related areaIndustry experience developing opto-mechanical products, including performing finite element analysis for thermal, shock and vibration to validate the structural integrity of the unit under testExperience developing specifications for optical/optomechanical/optoelectronic assembliesWorking knowledge of different materials, fabrication processes and their capabilities/limitations for making mechanical and optical components Knowledge of how to take a systematic approach to problem-solving, with the capacity to identify root causes, propose innovative solutions, and optimize designs for optimal performanceStrong analytical thinking, attention to detail, and the ability to handle complex optical requirements to overcome unique engineering obstaclesExperience/success in interacting with suppliers directly, collaboration with supply chain sourcing, fostering partnerships for critical development and risk reductionAbility to articulate complex concepts in a clear and concise manner, actively listen to feedback, and work cooperatively towards shared project goals for seamless integration of optical components and successful project outcomesOur HQ is located in College Park, Maryland and we are a 15 minute metro ride from Washington DC. We are actively building out teams in the Washington D.C., Seattle, Boston and Toronto metro areas and will want to locate you in one of these geographies. IonQ’s computers will soon redefine industries like medicine, materials science, finance, artificial intelligence, machine learning, cryptography, and more. Your expertise will be crucial in designing and integrating complex lenses, waveplates, acousto-optics modulators, and other optical components into these systems.Responsibilities: Lead the design and development of optical launch plates and mounting structures for trapped ion quantum computer systems, ensuring they meet the demanding requirements for ultra-high precision beam shaping and steering opticsCollaborate with optical engineers, mechanical designers, physicists, and other stakeholders to define design specifications and performance objectives for the optical systemsConduct and oversee the detailed optical and mechanical analyses to optimize the performance and reliability of the optical components and systemsManage the prototyping, fabrication, assembly, and testing of optical modules, ensuring they meet the desired specifications and performance targetsProvide technical guidance and mentorship to junior engineers, fostering a culture of innovation and excellence within the optical mechanical engineering teamWork closely with suppliers, machine shops and vendors to select and source appropriate mechanical and optical componentsTroubleshoot and resolve any issues related to optical performance or functionalityParticipate in design reviews and provide technical guidance and recommendationsAbility to travel up to 20% of the time, if not located onsite to perform hands-on assembly responsibilitiesYou’d be a good fit with: 10+ years of industry experience in optics-based hardware and architecture designFluency in GD&T and CAD – SolidWorks preferredExperience using Finite Element Analysis tools, such as ANSYS, ABAQUS, Simulation, COMSOL, or similarB.S. We have also recently announced our new manufacturing and production facility in the Seattle, Washington area.
Sr. Enterprise Account Executive
Company: Deepwatch, inc.
Location: Seattle, WA
Posted Aug 15, 2023
Deepwatch is a leader in managed security services, offering comprehensive detection and automated response to cyber threats. They provide tailored guidance from dedicated experts to mitigate risk and improve security posture. The company has received recognition as a Great Place to Work, Forbes America's Best Startup Employer, and Fortress Cybersecurity Award. They have also raised significant funding and have Cigna Healthy Workforce Silver Designation and Cybersecurity Excellence Award for MDR.
Staff Engineer, Opto-Mechanical
Company: IonQ
Location: Seattle, WA
Posted Aug 14, 2023
We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, color, national origin, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, and military or veteran status, or any other basis protected by law. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. However, IonQ will be expanding into additional geographies both domestically and internationally so don’t let this stop you from applying. At IonQ, we believe in fair treatment, access, opportunity and advancement for all, while at the same time striving to identify and eliminate barriers. We are dedicated to creating an environment in which any individual can feel welcomed, respected, supported and valued. We are committed to equity and justice. in Mechanical Engineering, Aerospace Engineering, or another relevant discipline12+ years of industry experience developing opto-mechanical products In addition to all of the above, you have experience with performing thermal analysis, shock and vibrational analysis to validate the structural integrity of the unit under test. Knowledge and experience with complex optical systems, lasers, free-space optical systems and componentsExperience/success in interacting with suppliers directly, collaboration with supply chain sourcing, fostering partnerships for critical development and risk reductionEffective interpersonal skills and ability to work well with customers, suppliers, and in a team environmentOur HQ is located in College Park, Maryland and we are a 15 minute metro ride from Washington DC. Including development of DOEs, data collection, and data analysisProvide technical support to Vendors by generating and/or reviewing bills of materials, building documentation, assembly and test fixtures, test procedures, and driving anomalies and non-conformances to closureDesign fixtures, alignment tools and processes to assemble productsYou’d be a good fit with:B.S. We are proud to be an Equal Employment Opportunity employer. If you are interested in being a part of this team and mission, we encourage you to apply. We are actively building out teams in the Washington D.C., Seattle, Boston and Toronto metro areas and will want to locate you in one of these geographies. in Mechanical Engineering, Aerospace Engineering, or another relevant degree8+ years of experience developing optics-based hardware8+ years of experience developing overall product architecture including thermal, mechanical, and optomechanical systemsA strong mechanical engineering background with fluency in CAD – SolidWorks preferred - and a solid understanding of dimensioning / tolerancing principlesExperience with GD&T drawings and tolerance analysisExperience developing specifications for optical/optomechanical/optoelectronic assembliesDemonstrated experience in developing systems and processes for optical alignment and metrology for optical elements and optical systems preferredKnowledge of precision optical/mechanical alignment tools and techniquesAble to contribute to product development road maps and long-term product visionGood knowledge of fixture design, machine shop capabilities, and manufacturing processesExcellent verbal and written communications and presentation skills are requiredAbility to earn trust, maintain positive and professional relationships, and contribute to a culture of inclusionThe ideal candidate is mechanically inclined, analytic, detail-oriented, possesses quantitative analysis skills, is self-motivated, a great team member, able to proactively communicate with peers at all levelsFamiliar with all phases of the product development lifecycle including design verification, design validation, and design transferFamiliar with Product Lifecycle Management documentation control systemsAble to coordinate activities within organizations to drive deliverablesExcellent organizational skills; Able to manage multiple fast-paced projects simultaneouslyExcellent documentation and communication skillsAbility to travel up to 20% of the timeYou’d be a great fit with: M.S. We have also recently announced our new manufacturing and production facility in the Seattle, Washington area.
Sales Coordinator Specialist
Company: Cycling Frog
Location: Seattle, WA
Posted Aug 12, 2023
Company events. Fully stocked kitchen. Range: $45,000-60,000, Annually. Preferred experience with BrandBox, Hubspot, Shopify, Avalara, and Shipstation. Benefits Compensation Salary. 3 paid holidays annually. Self-directed, highly organized, customer-focused, and detail oriented. Willing to travel. Marijuana, hemp, or CPG sales experience preferred. 25 days paid time off.
German Customer (Billing) Support Agent
Company: Blueprint Data Solutions
Location: Seattle, WA
Posted Aug 11, 2023
This position requires frequent use of a computer monitor and visual acuity to perform email responses, prepare and analyze data; transcribe; extensive reading and online communication. FLSA - Job Classification: Non-Exempt - Hourly, Full Time Position Location: Hybrid (Work from home and in-office located in Bellevue, WA) Salary RangePay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law.If you need assistance or a reasonable accommodation to complete the application process, please reach out to: [email protected] believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes:Medical, dental, and vision coverageFlexible Spending Account401k programCompetitive PTO offeringsParental LeavePersonal paid Volunteer time to support our communityOpportunities for professional growth and development The employee will occasionally walk; will frequently use hands to finger, handle, grasp or feel; and reach with hands, wrists, or arms in repetitive motions. The employee will frequently use fingers for manipulation of computers (laptop and desktops) and telephone equipment including continuous 10-key, handwriting, use of mouse (or alternative input device), use of keyboard (or alternative input device), or sporadic 10-Key, telephone or telephonic headsets. This position will also frequently use other office productivity tools such as the printer/scanner. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. This role displays a passion for providing an optimal customer experience through the utilization of critical thinking and problem-solving skills. Duties/Responsibilities:&8239; Deliver world-class customer service by following established departmental policies, processes, and standards Manage and respond to customer support tickets at an experienced Tier 3 level requiring independent resolution and judgement within the established SLA and performance guidelines for LOB&8239;Respond to customer tickets with relevant information and directions in an organized and concise mannerFollow established troubleshooting procedures, including use of appropriate resources and desktop tools to diagnose and troubleshoot issuesCommunicate and explain information to the customer in writing with a focus on first-time resolution.Multitask between multiple tools and systems and apply information and knowledge to customer situations.Consistently meet and exceed customer satisfaction and productivity metricsProvide exceptional customer support and consistently meet and exceed performance SLA’s within a fast-paced, structured, dynamic, and high- transaction environment.Coordinate internally with other teams as needed to provide feedback and help resolve issuesEffectively collaborates with the client to work through troubleshooting processes and customer focused resolutionsWill research and resolve escalated issues and may serve as a point of escalation to address customer inquiriesMonitor client facing tools and keep up with client updates and directives&8239;May work with TL, manager, and the client to assist in monitoring and reporting of trends in your primary LOB&8239;May be assigned to assist in other ticket queues as neededBe a champion of Blueprint’s core values by amplifying those behaviors in the day to dayAdditional duties and special projects as assigned. &8239; Qualifications: A minimum of 1 year of customer service experience 1+ years in customer support and/or technical troubleshooting Written and verbal fluency in English language required, must pass Language Assessment Test Written and verbal fluency in German language required, must pass Language Assessment TestComfortable using computers, proficient typing skills, and capable with troubleshooting computer and network issuesProficient with Microsoft Office Suite or related software. Skills/Abilities: Ability to follow established troubleshooting procedures, including use of appropriate resources and desktop toolsAbility to function well in a high-paced, metric driven and at times stressful environmentHave a customer focus mindset - career orientation towards customer serviceExcellent time management skills with a proven ability to meet deadlinesAbility to apply critical thinking skills, conduct research and utilize resources to resolve customer inquiriesAbility to receive and apply constructive feedbackExcellent verbal and written communication skillsExcellent interpersonal and customer service skillsExcellent organizational skills and attention to detail.Some online game knowledge and experience preferred Work Environment: The work environment is usually a traditional office, indoor setting with no exposure to outside elements. This position may require a work schedule across weekends and holidays and may be subject to blackout dates which may include holidays where PTO is not approved. This position requires no travel. May work remotely based on adherence to the organization’s work from home policy. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Physical Requirements: The employee is frequently required to sit at a workstation for extended and lengthy periods of time. The Escalated Customer Service Agent position is responsible for superior user support for our client’s customers, resolving escalated (Tier 3) customer issues, with a goal to exceed our client’s expectations as well as the expectations of their users. We’re bold, smart, agile, and fun. Why Blueprint? We are innovators. We believe in the importance of a healthy and happy team, which is why our benefits include full medical, dental and vision coverage, as well as paid time off, 401k, and paid volunteer hours. What will I be doing? Blueprint is currently looking for an&8239;Escalated Customer (Billing) Support Agent (German Language fluency required) to be part of the team. The Escalated Customer (Billing) Support Agent is a professional individual contributor position that has a passion for helping better our customer experience. The salary/wage and job title for this opening will be based on the selected candidate’s qualifications and experience and may be outside this range.Equal Opportunity EmployerBlueprint Technologies, LLC is an equal employment opportunity employer. We want you to bring your biggest and best ideas to help positively impact our culture, clients, and the community around us.
Customer Acquisition Specialists
Company: Summit Retail Solutions Inc
Location: Seattle, WA
Posted Aug 15, 2023
We pride ourselves on the ability to offer employees a positive work environment and competitive compensation opportunities with an added opportunity for advancement for those who qualify.WHAT DO WE PROVIDE?• Comprehensive paid, guided training• Geographic territory based within a 40-mile radius• Career growth at your pace with opportunity for advancement• 40-hour workweek; Wednesday through Sunday• Competitive uncapped commission opportunity allows you to maximize your income• Career growth at your pace with the opportunity for advancement. 100% promotion from within!• Medical, dental, 401k and other voluntary insurances for eligible full-time employees• Competitive bonus structure, incentives, and commissionsWHAT DO WE REQUIRE?• High School Diploma or equivalent• Positive attitude and great work ethic• Reliable transportation to travel up to 40 miles to our retail partners and transport sales promotional items, displays and signage.• Ability to stand for extended periods of time in a retail store.• Ability to lift/move up to 35 poundsSummit Retail Solutions, Inc is a national company that has travel and relocation opportunities available for top performers.Summit Retail Solutions, Inc. is an equal opportunity employer and will not discriminate against any qualified applicant on the basis of a protected characteristic unless a bona fide occupational qualification exists.Applicants who receive an offer will be required to undergo a drug test and background screening as a condition of their employment. They also assist in the marketing, set-up, and selling our client’s products and services. Including, but not limited to, Health and Wellness, Beauty and Skin Care, Cosmetics, Hair Care, Cleaning Products, Car Care, Small Electronics, Housewares and Food.Our Customer Acquisition Specialists are responsible for: educating and demonstrating to consumers the benefits and advantages of services and products available to them at an incredibly discounted price. Our Customer Acquisition Specialists strongly focus on enhancing the overall shopping experience to all those with whom they come in contact.Summit Retail Solutions is currently hiring a number of new Customer Acquisition Specialists in your local area, to work in our marketing & advertising department. We work with and represent a diverse group of clients from a diverse group of industries! We train you!Our team is currently growing nationally at a rapid rate! Jump into a Customer Acquisition Position!